The 24-hour call centre is available to assist with travel emergencies. It is there for you 24 hours a day, 365 days a year, and will advise on what to do while also organising the necessary assistance.

Please be sure to have the following information ready:

1. Who needs help?
2. Where and why?
3. How can you be contacted?
4. Where, when and how can the attending doctor be contacted?