The contact numbers

For questions on fixed network, on the mobile, on Swisscom TV, on the internet or disturbances. Call these numbers to get help. You can find numerous answers to known problems on our help pages.

Customer Center

Manage your own data, subscriptions
and bills yourself.

Data and bills
All about login, bill, relocation and subscriptions.

Questions or problems with the Swisscom services

Free number *	0800 800 800
Contact number (from abroad) charges apply	+41 62 286 12 12
Fax	0800 800 802
Hours of operation	Monday - Sunday, 24/7 **
Postal address	Swisscom (Schweiz) AG, Contact Center, CH-3050 Bern

Switching to Swisscom

Free number *	0800 715 015
Hours of operation	Monday - Friday 08.00 - 19.30 Saturday 10.00 - 17.00 Closed on sunday

Questions about ordering in the Swisscom Online Shop

Free number *	0800 800 851
Hours of operation	Monday - Friday 08.00 - 18.00 Closed Saturday and Sunday

Computer support (with costs)

Amico	0800 803 175
Hours of operation	Monday - Friday 08.00 - 21.00 Saturday 08.00 - 17.00 Closed on Sunday

* For calls made from prepaid numbers from other providers charges may apply.

** For disturbance or technical support on interet or Swisscom TV, we serve you monday to friday from 07:00 to 24:00, saturday from 08:00 to 24:00 and sunday from 09:00 to 24:00.

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