Swisscom is Switzerland’s leading telecoms provider, with its headquarters in Ittigen, near the capital city, Berne. With almost 20,000 employees, it generated turnover of CHF 11.38 billion in 2012. Swisscom is one of the most sustainable companies in Switzerland and Europe.
As a trustworthy companion in the digital world, we want to win people’s hearts, make things simple and shape the future. So our customers feel safe and at ease.
The Swiss telecommunications market has an estimated annual turnover of around CHF 17 billion. Our market share varies from a quarter to two-thirds, depending on the field. Swisscom has decided to focus on residential customers, small and medium-sized enterprises and large corporations.
Swisscom offers mobile communications, fixed networks, Internet and digital TV to corporate and residential customers. We are also one of Swizerland’s largest providers of IT services. We build and maintain the mobile and fixed-network infrastructure, transmit broadcast signals and own shares in media companies.
Swisscom employs more than 17,000 staff at locations throughout Switzerland, around 1,000 of whom are apprentices. Around one in three have direct daily contact with customers, either in sales or customer service departments. Swisscom offers its staff excellent working conditions within the framework of a collective labour agreement.