Mobile Voice Recording (MVR) records mobile phone calls, logs SMS and connection information and archives them in encrypted form for at least two years. To activate the service, financial service providers have to register the mobile phone lines they need to have recorded with Swisscom. The managed service is device-independent and immediate, as communication is recorded directly in the mobile network. For this reason, no specific software needs to be installed on the end device.
Regarding securities trading in particular, the Swiss Financial Market Supervisory Authority (FINMA) requires that internal and external telephone conversations, as well all related connection information, must be recorded and stored in an unalterable form for a period of at least two years. This requirement covers calls as well as electronic correspondence (SMS) via mobile telephone. The use of means of communication that cannot be recorded is no longer permitted. By the beginning of 2017 at the latest, all calls made via fixed-line and mobile networks in the EU and EEA must be recorded. Mobile Voice Recording from Swisscom is geo-redundant – which is also the case for mobile communication made from abroad.
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