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The NATEL® Login

The NATEL® Login

The NATEL® Login is one of several passwords which you need to set up with Swisscom for security reasons. You will be sent an SMS code to your mobile phone which you need to enter in your Internet browser.

 

The NATEL® Login consists of a user name and a password. It gives you access to:

 

  • Mobile Internet services, e.g. for Swisscom TV air. If your mobile phone is connected to the mobile network and uses such a service, it will automatically log in with its SIM card.
  • Internet services by Swisscom that explicitly offer the NATEL® Login on their login form (e.g. TV air, Xtra-Zone, customer centre).


Using the NATEL® Login

Log in to the customer centreFor your NATEL® Login, you can enter the NATEL® number of the device you are holding. For security reasons, Swisscom will send you an SMS code for this Login to this number. You will then need to enter this SMS code in the login area of your Internet browser under “Enter SMS code”. Swisscom currently supports two NATEL® phone numbers as NATEL® Login:

  • One as login for your mobile phone, which you usually carry with you at all times (standard).
  • One for a supplementary device, e.g. your iPad.

 

Log in to the customer centre


Note
The NATEL® Login will only work if you have stored a NATEL® telephone number in the customer centre. If you have not done this, you can record your number yourself in the customer centre.

Discuss your questions with other customers or look for fast and simple assistance for your Swisscom products.