You need your COMBOX® PIN if you want to listen to your COMBOX® messages from another phone or from abroad.
You can choose your own PIN code, preventing unauthorised persons from listening to your messages. Please note our recommendations on how to use the COMBOX® PIN.
Your COMBOX® PIN should not consist of a series or repeating numbers (e.g. 1111, 1234) or commonly known information about the owner (e.g. birthday, postcode) that is easy to guess.
The PIN should consist of at least six randomly selected digits that cannot be guessed easily.
Do not confide your PIN to anyone. In particular do not answer any e-mails or telephone calls asking for personal details like your PIN, passwords, credit card numbers etc.: Swisscom will never request your PIN per e-mail, telephone, letter etc.
Store your PIN in a safe place separately from your mobile phone. If you forget your PIN you can send the word "Combox" per SMS to 444.
Change your PIN regularly in the customer centre under “COMBOX overview -> Settings” or call your COMBOX, select the "Settings" menu and follow the instructions.