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The Internal Audit unit supports the Swisscom Board of Directors and the Audit Committee in performing their legal and regulatory supervisory and control duties, and makes suggestions to the management regarding the continuous improvement of business processes.

The Internal Audit unit is also responsible for periodically reviewing the operational and organisational structure and the internal control system in all of Swisscom's organisational units. The aim is to identify areas with scope for improvement and develop appropriate measures. Furthermore, the Internal Audit unit is responsible for the overall coordination of the internal and external units that provide audit services for Swisscom Ltd.

In order to maintain independence, the Internal Audit unit reports directly to the Chairman of the Board of Directors and also reports regularly to the Audit Committee.