Swisscom cannot guarantee that exceptional incidents will not occur. However, mastering such events in a professional manner is one of our fundamental corporate values. The availability and quality of our products and services are at the forefront for our customers. They need to know they can count on Swisscom's services in the event of an emergency or disaster. Swisscom Switzerland practices professional business continuity management and systematically tests its infrastructure and work processes to see how they function in disaster situations. We also have a crisis organisation. These two measures ensure that Swisscom Switzerland is able to react rapidly to exceptional incidents and minimise any damage.
Swisscom Switzerland is one of only a small number of Swiss companies currently certified to the ISO27001 security standard. We also align ourselves with current standards and best practice in the fields of business continuity management and crisis management.