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NATEL® Login is an alternative to the Swisscom Login (with user name and password). You can use it for all the Swisscom services which explicitly offer NATEL® Login on their login pages (such as Customer Centre, Xtra-Zone). When you enter your NATEL® number, an SMS code will be sent to your mobile phone. You then need to enter this code into the login page of your Internet browser.
NATEL® Login consists of a NATEL® number and a single-use SMS code which is sent afresh for each login. It gives you access to:
Log in to the customer centreFor your NATEL® Login, you can enter the NATEL® number of the device you are holding. For security reasons, Swisscom will send you an SMS code for this Login to this number. You will then need to enter this SMS code in the login area of your Internet browser under “Enter SMS code”. Swisscom currently supports two NATEL® phone numbers as NATEL® Login:
Log in to the customer centre
Note
For unrestricted use of NATEL® Login, you need to register your NATEL® telephone number as your NATEL® Login in the Customer Centre. To do this, you need to log in to the Customer Centre with your Swisscom Login and then register your chosen phone number as your NATEL® Login (under "Logins and Passwords").
Additional information
Any valid number can be entered as a NATEL® number. You do not have to be a contract holder.
Discuss your questions with other customers or look for fast and simple assistance for your Swisscom products.
