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Configuring an e-mail address on your iPhone

E-mail on the iPhone works in exactly the same way as on your computer. The iPhone supports many common e-mail servers and providers such as Bluewin E-Mail, Microsoft Exchange, MobileMe, Yahoo! Mail, Google Mail, etc.

Products concerned: iPhone , iPhone 3 GS , iPhone 4

E-Mail, SMS und WLAN

Setting up your mobile phone

Set up MMS, e-mail, Internet, Swisscom TV air, WLAN and Bluewin address book on your mobile phone.

 

Set up device

Requirements

You need the following details to configure your e-mail account successfully:

  • Your e-mail provider
  • The user name for the e-mail account
  • The password for the e-mail account

If you are unsure about anything, please contact your e-mail provider.

Note
When setting up your Bluewin e-mail account, you must enter the password for the e-mail account (and not the Swisscom Login password). If you are experiencing a problem with your password or cannot remember your e-mail password, log into the Swisscom customer centre where you can view and if necessary change your password. If you change it, you will also have to change the password for the e-mail client on your PC (Outlook, Windows Mail, Incredimail, etc.) or Mac (Entourage, Apple Mail).

Setting up e-mail accounts

Please note that, depending on the software version on your iPhone, some of the following steps may look slightly different. If you have any questions you should, therefore, refer to the Apple help pages on “Setting up e-mail”.

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Step 1
Open the “Settings” menu on your iPhone.

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Step 2
Select "E-mail, Contacts, Calendar".

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Step 3
Click on “Add account” and select “Further items”.

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Step 4
Enter your name, e-mail address and password and confirm your entry with the “Save” .button (top right) Your iPhone will automatically carry out the remaining configuration steps.

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Once you have successfully set up your e-mail account, it is displayed as an entry under Accounts.

Note
If your iPhone cannot automatically request the rest of the account information, you must complete the configuration yourself.

If this is the case, continue to step 5.

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Step 5
All the following settings and details depend on your e-mail provider who will give you the relevant information. Fictional information is used in the example below.

Select POP or IMAP (transmission protocol), enter your name and e-mail address. As a description, the iPhone will adopt your e-mail address as default.

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Step 6
Enter the following details under “Incoming mail server”:

  • Host name: imaps.example.ch
  • User name: s.sample@example.ch
  • Password: Your e-mail password (not the Swisscom Login password)

Enter the following details in "Server for outgoing e-mails”:

  • Host name: smtpauths.example.ch
  • User name: s.sample@example.ch
  • Password: Your e-mail password
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Step 7
Click on the “Save” button (top right) to adopt the settings.

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Once you have successfully set up your e-mail account, it is displayed as an entry under Accounts.

Sending e-mails

So senden Sie E-Mails.

Tap the “New message” button.

Enter a name or an e-mail address in the “To” field or tap “+” to add a name from your contact list. Tap “Return” or “+” to add additional names.

Tap “Copy/Blind copy, From” if you would like to send the e-mail to further recipients as a copy or blind copy, or if you would like to change the account from which the e-mail is sent. If you have several e-mail accounts, you can also tap “Account” to change the account from which you want to send the e-mail.

Enter a subject and then your text. Tap “Return” to get from one field to the next.

Tap “Send”.

The e-mail push function

You can receive your e-mails manually or (if you activate your push account) have them retrieved automatically at regular intervals.

 

If new information, such as incoming e-mails, is available, it will be automatically forwarded to your iPhone if you have activated the push function.

 

During the push transmission, MobileMe and Exchange also synchronise your contacts, calendar and bookmarks (only MobileMe) if you have selected these items in the account settings.

 

Synchronised information is automatically transferred over your wireless connection. You don’t have to connect your iPhone to your computer to synchronise it.

Deactivating the push function

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If you want to activate/deactivate the push function, tap “Settings”, followed by “Data reconciliation”. To save your battery you can also adjust the intervals at which your e-mails are loaded manually (every 15 minutes, every 30 minutes, hourly or manually).

Additional help

In case you have any problems or questions, please contact Apple Support.

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