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Protecting yourself from phishing e-mails

Protecting yourself from phishing e-mails

Phishing e-mails are a certain type of spam e-mails. With deceptively authentic e-mails, links and websites, criminals try to get you to disclose your bank account access details or credit card data.

Don’t give data phishers a chance

  • Question the e-mail addresses of senders: they can be easily faked (e.g. by a bank or Internet service provider), or even by people you know.

  • Never reply to e-mails that ask for personal information: Companies such as Swisscom, the post office, banks, credit card companies, etc. will never ask you for your passwords, credit card numbers or other personal information via e-mail or telephone. If a person you know asks you to disclose financial data, make a telephone call to verify the request.

  • Enter links manually: If an e-mail is suspicious, it may be better to manually enter your bank’s Internet address into your browser’s address field, or to access it through your bookmarks.

  • Ensure that the data is transmitted in encrypted form: You can recognise an encrypted data transfer by the padlock symbol (usually at the bottom right). When you click on the padlock symbol, the security certificate is displayed.

  • Check your credit card and bank statements regularly: If you not sure that you have accumulated all payments on your statement yourself, please contact your card issuer immediately.

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