Phishing e-mails are a certain type of spam e-mails. With deceptively authentic e-mails, links and websites, criminals try to get you to disclose your bank account access details or credit card data.
Don’t give data phishers a chance
Question the e-mail addresses of senders: they can be easily faked (e.g. by a bank or Internet service provider), or even by people you know.
Never reply to e-mails that ask for personal information: Companies such as Swisscom, the post office, banks, credit card companies, etc. will never ask you for your passwords, credit card numbers or other personal information via e-mail or telephone. If a person you know asks you to disclose financial data, make a telephone call to verify the request.
Enter links manually: If an e-mail is suspicious, it may be better to manually enter your bank’s Internet address into your browser’s address field, or to access it through your bookmarks.
Ensure that the data is transmitted in encrypted form: You can recognise an encrypted data transfer by the padlock symbol (usually at the bottom right). When you click on the padlock symbol, the security certificate is displayed.
Check your credit card and bank statements regularly: If you not sure that you have accumulated all payments on your statement yourself, please contact your card issuer immediately.