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Removing the SIM lock on your pre-paid device

Removing the SIM lock on your pre-paid device

If you purchased your pre-paid device from Swisscom more than 24 months ago, you can now remove the SIM lock. Once the device is unlocked, you can also use it with a SIM card of another provider.


1. Request your SIM unlock code

To unlock your device, please submit the form with the relevant information.

 


2. You will receive an SMS with the unlock code

After submitting the form, our Customer Service team will send you an SMS with the unlock code.

Please follow the instructions below to unlock your device with this code.

 


3. Instructions

NOKIA

SONY ERICSSON

MOTOROLA

SAMSUNG

SIEMENS

SAGEM

LG

EMPORIA


4. Unlocking could not be completed successfully

If unlocking was not successful, contact us or visit your nearest Swisscom Shop.

 


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