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Protect your mobile phone from malware

Protect your mobile phone from malware

All mobile phones are at risk of being affected by malware (viruses, worms, etc.) – regardless of which operating system is running on your device. Protect your mobile phone to ensure that you don’t lose any data and incur unwanted charges.

Threats posed by malware

  • Your personal data might be stolen, changed or deleted.
  • The functions of your mobile phone might be interfered with or blocked.
  • Your device might send unlimited SMS and MMS or make calls.

Protecting your mobile phone

Install or activate the Mobile Security anti-virus programme on your mobile phone. If you have an iPhone, contact the Apple Store.

  • If you use your SIM card with several devices, install the anti-virus programme on every single device.
  • Update your smartphone programmes regularly.
  • Secure your mobile phone with a PIN code or with the device lock code.
  • Only activate Bluetooth when necessary.
  • Activate the “hidden” mode for Bluetooth so that your mobile phone cannot be detected by third-party devices.
  • Switch Bluetooth to “unauthorised” so that you have to explicitly authorise every connection.
  • Only upload data from trustworthy sources onto your mobile phone.
  • Do not respond to SMS if you can’t identify the sender or intention.
  • Never disclose your confidential information (user name, password, PIN code, etc.).
  • Only use Swisscom iPhones in the Swisscom mobile phone network. Cracked iPhones that have been reprogrammed for operation in another mobile phone network are particularly susceptible to malware.
  • Therefore, you should only use memory cards from trustworthy sources.
  • If you suspect a virus on your mobile phone, check your phone with a virus scanner and remove the virus if necessary.

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