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A green tinge and other picture quality problems are often due to the quality of the HDMI cable you are using: Cheaper cables are usually of a poorer quality than more expensive ones, which often leads to poorer picture quality.
An incorrect screen format may lead to a green tinge. For CRT televisions, select the “4:3 Standard” screen format. Then restart your TV set-top box (switch the power off/on). Find instructions on how to restart the TV set-top box here.
In case of problems with the HDMI cable or the HDMI connections, the TV may lose the Swisscom TV signal for a short period of time. In this case, check the HDMI connection between the Swisscom TV set-top box and the TV, and try using another free HDMI input on the TV.
Please note
Discuss your questions with other customers or look for fast and simple assistance for your Swisscom products.
