Auskunft

Information.Our services are at your disposal.

Telephone/fax numbers or addresses. You will get the right information.


 You are looking for your mother's telephone number, the business telephone number of a flower shop or the address of a furniture shop in your vicinity?

Phone Swisscom information 1811, around the clock, fast and reliable.

Your advantages

  • Swisscom information 1811 is there for you, around the clock, 365 days a year.
  • You will be served by experienced and competent staff.
  • Upon request, you will recieve an SMS with the required address and telephone number free of charge.
  • You can be connected directly.
  • You will receive national and international addresses and telephone numbers based on current data that is updated daily.
  • You will be served in German, French, Italian or English.

Charges to the mobile and fixed networks

Connection fee for 2 queries CHF 1.50
First minute CHF 0.70
From the 2nd minute and call connection
CHF 0.22

Additional costs for calls from mobile phones

With NATEL® subscription CHF 0.30 / min.
With Easy offer CHF 0.80 / min.
For customers of other providers Depending on each provider

Calls from public telephone boxes

Minimum charge CHF 2.50
Connection fee CHF 1.50
Basic surcharge CHF 0.50
Call continuation charge (in blocks of CHF 0.10) CHF 0.50 / min.

1812
 You would like search for national telephone numbers and addresses at a reasonable price? Talk to our automated information service 1812.

Ihre Vorteile

  • Around the clock and 365 days a year with no waiting times at any time.
  • The automatic 1812 number provides the desired information at a low price.
  • Upon request, you will receive SMS with the required address and telephone number free of charge.

Charges to the mobile and fixed networks

Connection fee
 CHF 0.80
For each minute CHF 0.10

1145
 Are you visually or mobility impaired?

Receive telephone numbers, fax numbers and addresses via 1145.

Registration

If you would like to register for the service, you need to register via your GP, your advice centre or your association with registration form (PDF, 43 KB) German, French, Italian.

The SZB (Swiss National Association of and for the Blind) coordinates the registrations for the visually impaired and Pro Infirmis for the mobility impaired.

Facts worth knowing

  • From the moment the registration is submitted, it usually takes around two weeks until the 1145 service can be used by the registered authorised persons.

  • There is no acknowledgement to show that a connection has been registered.
    Even registered lines show a fee on the call metre. Please check your bill after registration to verify that the service has been successfully activated.

  • The service does not work with NATEL® easy mobile connections and Infinity fixed network connections.

Price

If the connection is registered, only the call charges need to be paid.

The following prices apply to unauthorised persons:

Connection fee per call CHF 3.20
Surcharge for calls from the fixed network
 CHF 0.35/min.
Surcharge for calls from a mobile phone
 CHF 0.50/min.
Call charge Depending on the subscription

Special case institutions (infirmaries, retirement and nursing homes)

As the costs are always shown on the call charge display even for registered authorised persons, the institutions may bill the user for all call charges, even though these do not appear on the invoice and do not need to be paid.

  • All prices incl. VAT.
  • Subject to change.