General Terms and Conditions

General Terms and Conditions for services (PDF, 127 KB)

Special conditions

	Fixed Network Telephony (PDF, 76 KB)
	Internet (PDF, 75 KB)
	Swisscom TV (PDF, 74 KB) Swisscom TV air (PDF, 60 kB)

Conditions for mobile services

	General Terms and Conditions for mobile services (PDF, 103 KB) Note regarding the change of subscription (mobile phone, netbook, tablet PC or laptop) (PDF, 133 KB)
	Prohibit address updating

Conditions for offer

You will find the conditions that apply to a specific offer on the corresponding page for that offer.

Third party contract terms

General Terms and Conditions Teleclub (PDF, 59 KB) General Terms and Conditions LES CHAINES Canal+(PDF, 78 KB)

Prices

To the price overview

Fixed network

General Terms and Conditions Fixed Telephony Network (PDF, 67 kB) Conditions for offers of Half-price subscriptions (PDF, 45 kB DE)Conditions for offers of Chat subscription (PDF, 111 kB DE) Conditions for offers of Swisscom Together (PDF, 65 kB) Conditions for offers of Flat Subscription (PDF, 116 kB)

Internet

General Terms and Conditions Internet Services (PDF, 59 kB) Service Description DSL (PDF, 96 kB) Service Description Service Package "Classic" (PDF, 167 kB) Service Description Service Package "Light" (PDF, 60 kB) Service Description Internet Security (PDF, 130 kB) Service Description internet acces via satellite (PDF, 80 kB)

TV

Service Description Swisscom TV (PDF, 75 kB) General Terms and Conditions Teleclub (PDF, 112 kB) General Terms and Conditions LES CHAINES Canal+ (PDF, 54 kB)

Mobile

General Terms and Conditions for mobile services (PDF, 103 kB) General Terms and Conditions for NATEL®-easy services (DE/FR/IT; PDF, 140 kB)

Home installation and HomeServiceTeam

Home installation

HomeServiceTeam