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You can find the terms regarding use of the website and of our services here.

Use of the website

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Contract terms before 1 June 2010

To contractual conditions before 1 June 2010

General Terms and Conditions

General Terms and Conditions for services (PDF, 127 KB)

Special conditions

Fixed Network Telephony (PDF, 76 KB)

Internet (PDF, 75 KB)

TV (PDF, 74 KB)

Conditions for mobile services

General Terms and Conditions for mobile services (PDF, 103 KB)

Conditions for offers

You will find the conditions that apply to a specific offer on the corresponding page for that offer.

Third party contract terms


 General Terms and Conditions Teleclub (PDF, 59 KB) General Terms and Conditions LES CHAINES Canal+(PDF, 78 KB)

Prices

To the price overview



Contract terms before 1 June 2010

These terms apply to orders up to and including 31 May 2010.

Mobile

General Terms and Conditions for mobile services (PDF, 103 kB) General Terms and Conditions for NATEL®-easy services (DE/FR/IT; PDF, 140 kB)

Fixed network

General Terms and Conditions Fixed Telephony Network (PDF, 67 kB) Conditions for offers of Half-price subscriptions (PDF, 45 kB DE)Conditions for offers of Chat subscription (PDF, 111 kB DE) Conditions for offers of Swisscom Together (PDF, 65 kB) Conditions for offers of Flat Subscription (PDF, 116 kB) Supercard performance note (PDF, 19 kB)

Internet

General Terms and Conditions Internet Services (PDF, 59 kB) Service Description DSL (PDF, 96 kB) Service Description Service Package "Classic" (PDF, 167 kB) Service Description Service Package "Light" (PDF, 60 kB) Service Description Internet Security (PDF, 130 kB) Service Description internet acces via satellite (PDF, 80 kB)

TV

Service Description Swisscom TV (PDF, 75 kB) General Terms and Conditions Teleclub (PDF, 112 kB) General Terms and Conditions LES CHAINES Canal+ (PDF, 54 kB)

Home installation

Service Description Home installation (PDF, 76 KB)

HomeServiceTeam

Conditions for offers of HomeServiceTeam (PDF, 102 kB DE)