Simply switch your telephone provider.
Do you make telephone calls using a dialling code (Carrier Preselection Code) from another provider and would you like to switch to Swisscom?
Switching has never been so easy:
1. Check the notice periods
If you currently use the telephone services of another provider check the notice periods for your present contracts. You can then find the best date to activate Swisscom.
2. Switch to Swisscom
Switch quickly and conveniently from another fixed network provider to Swisscom.
Fill in the
PDF form, sign it and send to the following address:
Swisscom (Switzerland) Ltd
Contact Center Fixnet
3050 Bern
Form for discontinuing Carrier Preselection (PDF, 70 kB)
Or call us on our freephone number 0800 715 015.
Business hours: Mon - Fri 8 am – 7:30 pm, Sat 10 am – 5 pm
3. Cancel existing contracts
Cancel your existing contracts with your fixed network provider in good time. Here you will find the appropriate cancellation form:
Cancellation form (PDF, 33 kB)