My bills

You can find answers here to questions about receiving, checking and settling bills.

Questions about the bill

Is there an item on your Swisscom bill that you don’t understand? Does your bill include a charge for a service with which you are not familiar?

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Questions about payment

Have you lost your payment information? Do you want to know the easiest way to pay your Swisscom bill? Or are you currently in financial difficulties and unable to pay your Swisscom bill?

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Controlling costs and expenditure

Would you like to keep an eye on your current costs so that you can avoid high levels of expenditure in future?

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Activating your telephone line

If several bills are not paid, Swisscom reserves the right to block your line. You can have a blocked line reactivated after your unpaid bills have been paid.

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Billing only every other month

Are you receiving your Swisscom bill only every other month?

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