COMBOX®. Your mobile call answering service.

Staying in contact is easy - thanks to COMBOX®. Your intelligent answering service will receive all calls that you cannot answer in person.
The technical COMBOX® infrastructure has been renewed after 12 years in operation. You will benefit from a number of improvements as a result.


The most important changes to the "new" COMBOX®

  • Easier operation.
  • The COMBOX® can be integrated to the customer centre and managed online.

COMBOX® login

You can login to your COMBOX® here.

Login COMBOX®

Compare COMBOX® basic and COMBOX® pro


  COMBOX® basic COMBOX® pro
Memory capacity 20 calls of 2 minutes 100 calls of 3 minutes
Simple call back with button 1
Permanent memory with button 2
SMS notification
Personal greeting - domestic
Personal greeting - abroad -
Personal absence message(callers cannot leave messages) -
Access to settings via the Internet
Access to the management of
messages and faxes via the Internet
-
Automatic forwarding of voice
messages and faxes
-
Receive and send faxes -

Price

free of charge
5.-/month


  • The COMBOX® functions are free to use.
  • We charge the normal connection costs dependent of your subscription for listening to calls within Switzerland.
  • To use COMBOX® pro you need to have a subscription (without easy offers).

Order COMBOX® pro

 I would like the following offer:

 

COMBOX® abroad

With COMBOX® you can also be contacted while travelling. And with the right settings, you can also avoid unnecessary international connection fees.

More on COMBOX® abroad

Changes to the COMBOX® basic


  Old COMBOX® New COMBOX®
Access to settings via the Internet Non-existent Access for certain settings
Saving messages 24 days Permanent memory
Messages already heard Can be deleted after maximal 72 hours Can be deleted after 1 day
New messages Can be deleted after 15 daystd> Can be deleted after 30 days
Deleting messages Button combination 0/3 or 3 + 1 Button 3
Button 0 No function Announcement of the button layout in the call menu

Button layout when listening in on the COMBOX® basic

Whilst you are listening to your messages, you can select the following commands on your phone.


Announced buttons:

Return call
 

Hear again
 

More functions
     
Buttons not announced:

Save
 

Delete
 

Telephone number
 

Settings
 

Next message

Changes to the COMBOX® pro


  Old COMBOX® New COMBOX®
Access to settings via the Internet Access for certain settings Access for all settings
Saving messages 24 days Permanent memory
Messages already heard Can be deleted after max. 72 hours Can be deleted after 1 day
New messages Can be deleted after 15 days Can be deleted after 30 days
Greetings 7 greetings 4 greetings(greetings can each be defined as absence messages)
SMS notification 1 phone number 3 phone numbers
Automatic forwarding to e-mails 1 e-mail address 3 e-mail addresses
Deleting messages Button combination 0/3 or 3 + 1 Button 3
Button 0 Help Announcement of the button layout in the call menu
Button 5 No function Announcement of date and time
Button 6 Announcement of date and phone number Announcement of phone number

Button layout when listening in on the COMBOX® pro

Whilst you are listening to your messages, you can select the following commands on your phone.


Announced buttons:

Return call
 

Hear again
 

More functions
     
Buttons not announced:

Save
 

Delete
 

Date and time
 

Telephone number
 

Settings
 

Next message

Compare COMBOX® and COMBOX® pro


  COMBOX® COMBOX® pro*
Memory capacity 20 calls of 2 minutes 50 calls of 3 minutes
Simple call back with button 1
Two standard greetings
Personal greeting - domestic
Personal greeting - abroad -
Notification of new messages via SMS
Access via the Internet
-
Receive voice messages by e-mail -
Receive faxes -

Price

free of charge
5.-/month

Requirement for COMBOX® pro:

You should have a NATEL® subscription (without Easy offer).