Mobile Security. Secure surfing and data.

Protecting your privacy and data on your smartphone is easy and convenient.
Swisscom Mobile Security can be tested free of charge for 30 days.

If your device is lost or stolen, infected by mobile malware or spyware, Mobile Security secures your personal and confidential data.

Thanks to the new browsing protection, you will know immediately which websites can be accessed safely and which ones should be avoided. Websites with harmful contents are blocked automatically in order to guarantee you safe browsing. The parental control software protects your children from visiting undesired websites. In addition, the new GPS search function will help you locate your smartphone in most cases if it is lost or stolen.




Anti-virus / Anti-spyware



Browser protection



Parental control


Firewall


Anti-theft

Automatic updates

Prices

Swisscom Mobile Security können Sie während 30 Tagen kostenlos ausprobieren.

Subscription charges:

3.- / month

To set up Mobile Security, please select the lock symbol or the F-Secure logo in your main or programme menu. If neither on these two symbols are on your smartphone, you can install Mobile Security via this link .

The subscription charges will be sent to you via SMS every month and added to your Swisscom NATEL® phone bill.

You cancel your subscription at any time. Select "Subcription" or "Subscribe" in the Mobile Security main menu or text keyword STOP to 811.

Antivirus, antispyware and browser protection

AntiVirus and AntiSpyware protect your smartphone or tablet from viruses, worms, spyware and trojans. Automatic updating protects you even from the latest malware. If a new, not yet known threat occurs, Mobile Security will block all suspicious programmes.
Mobile Security also prevents malicious programmes from utilising security vulnerabilities in your browser or in the operating system. Mobile Security identifies unsafe websites and protects your identity on the Internet.

Parental control

Thanks to browser protection the parental control software protects your child from visiting undesired websites. You can decide which websites your child is able to access with its smartphone.
Android: With the help of programmable application controls you can also block your child's access to specific programmes (apps).

Internet firewall

The Internet firewall monitors and filters data traffic between your smartphone and the Internet.

Your smartphone remains concealed behind the built-in firewall and is protected from hackers and malware. The firewall can be activated for smartphones with the following operating systems: Windows mobile (version 5 and 6) and Symbian 3.

Anti-theft function

The anti-theft function on your smartphone prevents third parties from viewing and using your private data on your mobile phone.

If your smartphone is lost or stolen, the Mobile Security anti-theft function can block or delete the data on your smartphone. Provided your device is equipped with a GPS function you will also be able to locate it. All you need is a second smartphone (e.g. that of a friend or relative) through which you can either activate the anti-theft function via SMS or locate your device.

General requirements

You will need a NATEL® subscription or NATEL® easy offer from Swisscom. If you would like to use your mobile device (smartphone or tablet) without a SIM card, or with a SIM card from another mobile network operator, you will find instructions on operating Mobile Security under the tab «Tablet without SIM».

We recommend a subscription with data option. Especially if you initially acquire Mobile Security via download to your mobile device. From time to time Mobile Security requires an Internet data connection in order to download updates.

System requirements

You require a smartphone with one of the following operating systems:

  • Symbian 3
  • Windows Mobile 5.x, 6.x
  • Android 2.2, 2.3, 3.0, 3.1, 3.2

Mobile Security on your smartphone or tablet

Swisscom smartphones or tablets with Mobile Security pre-installed:

Various Swisscom smartphones come with Mobile Security already pre-installed. These devices do not require any additional memory for the programme. Mobile Security is located in the main or progamme menu. You can recognise the progamme from the lock symbol .

HTC smartphones and tablets Nokia smartphones Samsung Smartphones and tablets Sony Ericsson smartphones and tablets Acer tablets
LG smartphones



Swisscom smartphones and tablets without Mobile Security pre-installed:

Various Swisscom smartphones and tablets have a so-called launcher (start symbol) in the programme menu. Mobile Security can be downloaded directly via this launcher. The size of the programme differs depending on the operating system and is approximately 2 MB, which need to be available on your mobile device. The launcher can be recognized by the lock symbol entitled Swisscom Security Launcher.


Swisscom smartphones and tablets without pre-installed Mobile Security:

With other smartphones and tablets, which were not purchased from Swisscom or which do not have a launcher in the programme menu but meet the system requirements, you can download Mobile Security from Swisscom via your browser. Please use this link to download the programme: The size of the programme differs depending on the operating system and is approximately 2 MB, which need to be available on your mobile device. Once you have installed Mobile Security, the Swisscom Mobile Security symbol will appear in the programme menu of your device.

If an anti theft programme or virus protection from a different manufacturer has already been installed on your device, you should first remove this.

Provided one of your devices has a Swisscom SIM card with subscription you can activate Mobile Security for a further device without a Swisscom SIM card (e.g. a tablet). The additional costs are then invoiced to the device with a Swisscom SIM card.

  1. From the device with a Swisscom SIM card send an SMS reading START GUEST to the 811 number. You will then receive two SMS messages from the 811 number, one of which will contain the 12-digit subscription key for the device without Swisscom SIM card (guest device).

  2. Reply to this with START to confirm your purchase, you will then receive another SMS from the 811 number with a confirmation that the guest device subscription has been activated.

  3. You can now enter the subscription key into the guest device: go to Mobile Security and from the "Subcription" or "Subscribe" menu choose the payment method «Use Subscription Key», then enter the subscription key.

The costs for the guest device will be paid for via the device with a Swisscom SIM card. You will be sent a monthly SMS detailing the amount debited for the subscription.

You can cancel the guest subscription at any time. From the device with a Swisscom SIM card simply send an SMS with the keyword STOP GUEST to the 811 number.