General requirements
You will need a NATEL® subscription or NATEL® easy offer from Swisscom. If you would like to use your mobile device (smartphone or tablet) without a SIM card, or with a SIM card from another mobile network operator, you will find instructions on operating Mobile Security under the tab «Tablet without SIM».
We recommend a subscription with data option. Especially if you initially acquire Mobile Security via download to your mobile device. From time to time Mobile Security requires an Internet data connection in order to download updates.
System requirements
You require a smartphone with one of the following operating systems:
- Symbian 3
- Windows Mobile 5.x, 6.x
- Android 2.2, 2.3, 3.0, 3.1, 3.2
Mobile Security on your smartphone or tablet
Swisscom smartphones or tablets with Mobile Security pre-installed:
Various Swisscom smartphones come with Mobile Security already pre-installed. These devices do not require any additional memory for the programme. Mobile Security is located in the main or progamme menu. You can recognise the progamme from the lock symbol
.
HTC smartphones and tablets
Nokia smartphones
Samsung Smartphones and tablets
Sony Ericsson smartphones and tablets
Acer tablets
LG smartphones
Swisscom smartphones and tablets without Mobile Security pre-installed:
Various Swisscom smartphones and tablets have a so-called launcher (start symbol) in the programme menu. Mobile Security can be downloaded directly via this launcher. The size of the programme differs depending on the operating system and is approximately 2 MB, which need to be available on your mobile device. The launcher can be recognized by the lock symbol
entitled Swisscom Security Launcher.
Swisscom smartphones and tablets without pre-installed Mobile Security:
With other smartphones and tablets, which were not purchased from Swisscom or which do not have a launcher in the programme menu but meet the system requirements, you can download Mobile Security from Swisscom via your browser. Please use this link to download the programme: The size of the programme differs depending on the operating system and is approximately 2 MB, which need to be available on your mobile device. Once you have installed Mobile Security, the Swisscom Mobile Security symbol

will appear in the programme menu of your device.
If an anti theft programme or virus protection from a different manufacturer has already been installed on your device, you should first remove this.