Help with your iPhone
Your iPhone boasts a wide range of functions. Find out here how to set up your iPhone so that you can use it without any problems.
Setting up e-mail accounts
E-mail on the iPhone works precisely the same way as it does on your computer. iPhone supports many popular e-mail servers and providers, such as Bluewin E-Mail, Microsoft Exchange, MobileMe, Yahoo! Mail, Google Mail, etc.
Setting up an e-mail account
Listen to COMBOX® with Visual Voicemail
Visual Voicemail displays voicemail messages from your COMBOX® graphically on your iPhone. You can select any message in the list shown directly without having to listen to the previous messages.
Visual Voicemail setup
Set up Internet access
You can surf the Internet quickly and conveniently with your iPhone. Use the preinstalled Safari browser to do this.
Internet access setup
Data transmission: how to check the status
Would you like to keep yourself up-to-date at all times about the cost of your mobile data exchange? You can use the following service to check at any time how much data credit you ordered and how much you have remaining.
Query data transmission status
Using WLAN at home
The WLAN settings specify whether the iPhone uses local wireless Internet accesses for connecting to the Internet. If there are no WLANs available or if you have deactivated the WLAN functionality, the iPhone connects to the Internet via your mobile network. This manual shows how to set up the connection with a WLAN.
WLAN setup
iTunes: syncing with the computer
You require Apple iTunes software to register your phone, to sync ringtones, music, audiobooks, podcasts, videos, purchased apps and lots more with your iTunes media library, to update the device software and to restore your iPhone.
Help syncing with iTunes
Using Swisscom hotspots when on the move
Hotspots (or Public Wireless LAN) are public Internet access options which are generally provided against payment of a charge. They are available in hotels, restaurants, airports, railway stations, on some trains or in public places.
Hotspot setup
Log in automatically to Swisscom hotspots with EAPSIM
At Swisscom's public hotspots, you can use WLAN to connect your iPHONE to the Internet. With the EAPSIM function, you can log in automatically at the hotspot.
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Use iPhone as a modem
Use your iPhone to connect your notebook to the Internet and enjoy wireless Internet surfing anywhere, anytime.
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Disabling push notifications
Apps with push notifications (automatic downloads) regularly download data from the Internet to your iPhone to keep them up to date. If you wish to make your data credit last or avoid incurring unnecessary costs, you can disable the push notification app.
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Unlock iPhone (remove SIM lock)
If you purchased your iPhone more than two years ago from Swisscom, you can now remove the SIM lock. Once unlocked, you will be able to use your iPhone with a different subscription than the one that was originally purchased with the device.
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Transferring data to a new iPhone
This article explains how to transfer data from your current iPhone (3G or 3GS) to a new iPhone (3G, 3GS or 4).
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iPhone not responding
If your iPhone is not responding when you press the buttons, please perform the following steps.
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