Hotspot-Locator

At the hotspot, simply launch your Internet browser and you’re online, with no cables or extra software. Find your nearest hotspot. To the hotspot locator

What you need

• Wireless LAN enabled notebook or smartphone
• -NATEL or Internet subscription from Swisscom

Public Wireless LAN on the train

In partnership with SBB, we are launching our own “Online on the Train” service for all 1st class train passengers.

Online on the Train (PDF, 540 KB)

Tariffs with a NATEL or Internet subscription

Tariffs without NATEL subscription: with Value Card or credit card

Value Cards:
Available at all hotspots, Swisscom Shop or Online Shop erhältlich.

Credit card:
Choose how much credit you want when you register and simply enter your card number.

Value Card or credit card payment is only possible at Swisscom hotspots in Switzerland.

What is VPN Client software?

With VPN Client software, you can transmit your data encrypted, i.e. securely, via the Internet. Swisscom’s VPN Client, which is available to you free of charge, gives you optimal protection. Your firm’s own VPN solution will provide you with maximum security when accessing company data.

Download VPN-Software
Public Wireless LAN instructions

You do not need the free VPN software if you:

• have already set up a VPN-protected connection with your company network
• register at a hotspot with your PC data SIM card (without user ID and without SMS password) (EAP-SIM option)
• use Swisscom Mobile Unlimited with the relevant PC card
• are not transmitting sensitive data

Setting up VPN Client for use at a hotspot

Carry out the following steps in order:

If you have not yet installed a VPN Client:

• Step 1: Install VPN Client
• Step 2: Create certificate for Public Wireless LAN
• Step 3: Delete installation files

• Step 1: Add Public Wireless LAN configuration to an existing Cisco VPN Client
• Step 2: Create certificate for Public Wireless LAN
• Step 3: Delete installation files

• Step 1: Create certificate for Public Wireless LAN
• Step 2: Delete installation files

Using VPN Client at a hotspot

Open VPN connection

• Register at the hotspot as normal with your mobile number or user ID and enter the password.
• As soon as the connection is live, launch the VPN Client. Choose the VPN connection “Swisscom PWLAN”.
• - A secure VPN connection is now created. This can take a few seconds. The program monitor in your PC’s taskbar now indicates a secure connection.

• Step 1: Switch to the VPN Client via the task bar (program monitor).
• Step 2: Close the VPN connection (disconnect button for the “Swisscom PWLAN” connection).
• Step 3: You can now return to the hotspot home page or close the connection via the logout window.

• Step 1: First close the VPN connection (see above).
• Step 2: Update the hotspot window via the browser menu bar if you are directed to an existing VPN connection, or click on the “Home page” button.
• Step 3: You can now return to the hotspot home page or close the connection via the logout window.

Over 65,000 Public Wireless LAN locations

A Swisscom NATEL subscription gives you access to more than 65,000 of our local partners’ Public Wireless LAN locations across the world, just as simply and quickly as in Switzerland. Before your next trip abroad, check whether your hotel is equipped with a hotspot.

Prices abroad

Hotspots worldwide Swisscom is a member of the Wireless Broadband Alliance (WBA). You can therefore use over 65,000 hotspots worldwide. More