Public Wireless LAN


Surf at a hotspot.

Public Wireless LAN enables you to surf with your notebook or smartphone at more than 1,350 hotspots in Switzerland and more than 65,000 locations worldwide.

Hotspot-Locator

At the hotspot, simply launch your Internet browser and you’re online, with no cables or extra software.

Find your nearest hotspot.

To the hotspot locator

What you need

  • Wireless LAN enabled notebook or smartphone
  • -NATEL or Internet subscription from Swisscom
If you are not already a Swisscom subscriber, you can purchase a Value Card or pay for your Public Wireless LAN connections directly with your credit card.

Public Wireless LAN on the train

In partnership with SBB, we are launching our own “Online on the Train” service for all 1st class train passengers.

Online on the Train (PDF, 540 KB)

Tariffs with a NATEL or Internet subscription

Surfing subscriptions:
  • NATEL® Office standard
  • NATEL® Office advanced
  • NATEL® Business One
Surfing at hotspots is free until you reach your inclusive monthly data limit. After reaching your data limit, each additional MB will cost CHF 0.10, up to a maximum of CHF 5.- per day.
Telephony subscriptions:
  • Natel Business basic
  • Natel Business classic
  • Natel Business pro
CHF 2.50 per MB,
Maximum of CHF 5.- per day
Internet subscriptions:
  • DSL start
  • DSL mini
  • DSL standard
  • Infinity
Charges will be added to your monthly bill.

In Switzerland 15 minutes CHF 1.-
In Switzerland 1 hour CHF 4.-

Tariffs without NATEL subscription: with Value Card or credit card

Value Cards:
Available at all hotspots, Swisscom Shop or Online Shop erhältlich.

Credit card:
Choose how much credit you want when you register and simply enter your card number.

Value Card or credit card payment is only possible at Swisscom hotspots in Switzerland.

Online credit Validity from 1st login Price
30 minutes 7 days CHF 5.-
3 hours 7 days CHF 15.-
30 hours 7 days CHF 45.-
24 hours 1 day CHF 25.-
150 hours 31 days CHF 125.-


Each time you log out or you are disconnected, your use of online credit will be interrupted. Interrupted online credit must be used within the validity period, otherwise it will be lost.

What is VPN Client software?

With VPN Client software, you can transmit your data encrypted, i.e. securely, via the Internet. Swisscom’s VPN Client, which is available to you free of charge, gives you optimal protection. Your firm’s own VPN solution will provide you with maximum security when accessing company data.

Download VPN-Software
Public Wireless LAN instructions

You do not need the free VPN software if you:

  • have already set up a VPN-protected connection with your company network
  • register at a hotspot with your PC data SIM card (without user ID and without SMS password) (EAP-SIM option)
  • use Swisscom Mobile Unlimited with the relevant PC card
  • are not transmitting sensitive data

Setting up VPN Client for use at a hotspot

Carry out the following steps in order:

If you have not yet installed a VPN Client:

  • Step 1: Install VPN Client
  • Step 2: Create certificate for Public Wireless LAN
  • Step 3: Delete installation files
If you have already installed a VPN Client from Cisco Networks:
  • Step 1: Add Public Wireless LAN configuration to an existing Cisco VPN Client
  • Step 2: Create certificate for Public Wireless LAN
  • Step 3: Delete installation files
If you have installed another VPN Client:
  • Step 1: Create certificate for Public Wireless LAN
  • Step 2: Delete installation files

Using VPN Client at a hotspot

Open VPN connection

  • Register at the hotspot as normal with your mobile number or user ID and enter the password.
  • As soon as the connection is live, launch the VPN Client. Choose the VPN connection “Swisscom PWLAN”.
  • - A secure VPN connection is now created. This can take a few seconds. The program monitor in your PC’s taskbar now indicates a secure connection.
Note: During the VPN connection, the hotspot home page is no longer available.
Close VPN connection

  • Step 1: Switch to the VPN Client via the task bar (program monitor).
  • Step 2: Close the VPN connection (disconnect button for the “Swisscom PWLAN” connection).
  • Step 3: You can now return to the hotspot home page or close the connection via the logout window.
Note: Update the hotspot window via the browser menu bar if you are directed to an existing VPN connection, or click on the “Home page” button.
Close hotspot connection

  • Step 1: First close the VPN connection (see above).
  • Step 2: Update the hotspot window via the browser menu bar if you are directed to an existing VPN connection, or click on the “Home page” button.
  • Step 3: You can now return to the hotspot home page or close the connection via the logout window.

Over 65,000 Public Wireless LAN locations

A Swisscom NATEL subscription gives you access to more than 65,000 of our local partners’ Public Wireless LAN locations across the world, just as simply and quickly as in Switzerland. Before your next trip abroad, check whether your hotel is equipped with a hotspot.

Prices abroad

Wireless Broadband Alliance Hotspots worldwide

Swisscom is a member of the Wireless Broadband Alliance (WBA). You can therefore use over 65,000 hotspots worldwide.

More


Country/provider SSID Hotspots
Belgium
Swisscom Hospitality Services swisscom Overview
Telenet Hotspot TELENETHOTSPOT Overview
Denmark
Telia HomeRun homerun Overview
Germany
Swisscom Hospitality Services swisscom Overview
T-Mobile T-Mobile/T-Com Overview
France
Swisscom Hospitality Services swisscom Overview
Orange orange Overview
Finland
TeliaSonera HomeRun homerun Overview
Great Britain
Swisscom Hospitality Services swisscom Overview
BT Openzone BTOpenzone Overview
T-Mobile tmobile Overview
India
VSNL Tata Indicom WiFi Overview
Ireland
Swisscom Hospitality Services swisscom Overview
BT Openzone BTOpenzone Overview
Bitbuzz bitbuzz Overview
Iceland
Italy
Swisscom Hospitality Services swisscom Overview
Guglielmo Guglielmo Overview
Micso micso.wifi Overview
Japan
NTT Com 0033 Overview
Northern Ireland
BT Openzone BTOpenzone Overview
Niederlande
Swisscom Hospitality Services swisscom Overview
T-Mobile tmobile Overview
KPN KPN Overview
Norway
Telia HomeRun homerun Overview
Austria
Swisscom Hospitality Services swisscom Overview
T-Mobile tmobile Overview
Portugal
PT Wi-Fi PT-WIFI Overview
Singapore
Starhub StarHub Overview
Spain
Swisscom Hospitality Services swisscom Overview
Telefonica Telefonica Overview
KubiWireless kubi Overview
Sweden
Telia HomeRun homerun Overview
Slovenia
NeoWLAN neo Overview
Czech Republic
T-Mobile tmobile Overview
Hungary
Swisscom Hospitality Services swisscom Overview
T-Mobile Hungary T-Mobile Overview
Wiera WIERA Overview
USA
T-Mobile USA tmobile Overview

Additional countries and roaming partners are constantly being added.

To the website of the Wireless Broadband Alliance