Support and Assistance
Here you can find all contact information for personal consultation and immediate help. So your questions
will be answered right away.
Sales and support
Telephone: 058 262 90 90 *
Contact form
*Our sales team is available Monday to Friday from 8 a.m. to 6 p.m.
Technical support & FAQs
Here are some replies to the most frequently asked questions.
See the replies
Contact
Contact form
You can explain any technical problems in writing using the online form. Our Customer Care Center is there to assist you around the clock.
Contact form
Telephone
Our specialists can lend their support at all hours if you have problems with your website.
| Product |
Contact number |
Webhosting packages
(Starter, Standard, Advanced, Plus, MailDomain) |
0844 888 555 * |
HomepageTool
(Basic, Premium, Unlimited, Unlimited Pro) |
0844 888 555 * |
| Only for HomepageTool Light customers |
0844 844 884 * |
| International callers, dial: |
+41 58 262 90 91 |
* Swisscom standard tariff Mon. - Fri. 08.00 - 17.00 hours: CHF 0.04 / min. Mon. - Fri. 17.00 - 08.00 hours: CHF 0.04 / min. Sat / Sun and public holidays: CHF 0.08 / min.
Tip:
Please have the following information ready, so we can respond to your query quickly:
- Internet address (domain)
- username
- ticket number (if you have one)
- explanation of the problem in as much detail as possible