SME Care and Contact


More in it for SMEs: with SME Care.


Do you want fast, uncomplicated answers to your questions or a quick solution to a problem? Whether online or over the phone – with SME Care you have 450 SME specialists at your disposal every day, standing ready with all the advice and support you require. Contact your SME specialist through whichever channel is most convenient to you.

Electronic contact form

The quickest and easiest means of contacting us.
Contact form

Phone contact

SME hotline: 0800 055 055 (free)
Fax number: 0800 055 050
By phone from abroad: +41 800 055 055 (subject to charge)

Postal address

Want to send us your questions, requests or suggestions in a letter?

Please feel free to do so using the address below:

Swisscom Ltd
Customer Contact Center
CH-3050 Berne

Online Customer Center

At the Online Customer Center for SMEs you can manage your client data and contracts yourself online.

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Swisscom Support Community

In the Swisscom Support Community you’ll get quick and uncomplicated help with all your Swisscom products and can share experiences with other customers and talk to experts.

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Swisscom Support@Twitter       

Twitter with our Service Team and get answers to your questions and solutions for problems.

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Swisscom Support@Facebook (DE) 

Our Service Team will answer your questions on Facebook.

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Swisscom.Business@Facebook