Accelerate business processes


Save time and costs with efficient processes

You are looking for ICT solutions that accelerate your business processes. The sales force and service engineers should be able to access applications and data while on the move. You want to monitor and control systems automatically, make logistics processes more transparent and ensure the optimum utilisation of your fleet.

In an emergency, you want to alert, mobilise and inform teams quickly and flexibly. You want to process and charge on Swisscom billing and connection data efficiently.

Swisscom has the right offer to meet every requirement.

You can find more information in the product overviews:

Accelerate business processes efficiently

You want to improve and accelerate business processes for your sales force and service engineers. You want to respond even more quickly and effectively to customer concerns and increase the efficiency of your employees. You also want to make your logistics processes more transparent and flexible, increase productivity and save costs. You want to monitor and run systems automatically and thus save a lot of time and costs.

Factsheet Optimising Business Processes
 

You can find more information on the product pages:

  • Sales Force: Efficient sales force thanks to mobile solutions
  • Field Force: Efficient service engineers thanks to mobile solutions
  • Logistics processes: More transparency and efficiency in logistics
  • Machine to Machine: Optimise the operation and maintenance of industrial machines, buildings and self-service machines
  • Digital Signage: Dynamic communication at point of sales & point of information

Process invoices efficiently

You want a clear overview of all services procured from Swisscom. You want to check, evaluate and charge on Swisscom billing and connection data efficiently. You want a clear separation of private and corporate customers, or even want to receive all invoices by electronic means only. You want to optimise your billing processes and reduce administrative costs.

You can find more information on the product pages:

  • Duo Bill: 1 mobile phone – 2 invoices
  • eBill: More transparency for your NATEL® invoice
  • eInvoice: More efficiency and transparency thanks to electronic invoices
  • Invoice Reporting: All Swisscom invoice and connection data in one Web application

Alert and mobilise efficiently

If an incident occurs, you need to alert, mobilise and inform a participant group quickly, simply and flexibly. You use a local solution or a managed web solution. You also need absolutely reliable alert transmission via a secure network, or – as a government authority – you need to alert and protect the population in the event of a catastrophe.

You can find more information on the product pages:

  • Alarm systems: Individual local solutions for alerting and mobilisation
  • Alert transmission: Secure alert transmission to protect people and objects
  • Public alarm: Alerting and protecting the general public in the event of a catastrophe
  • eAlarm: Managed mobilisation solution for deploying intervention units

Do a quick check

Can ICT solutions help you to accelerate your business processes and save costs?

Ask yourself the following questions:

  • Are you looking for ways to increase the productivity and service quality of your sales force and field force?
  • Do you want to optimise logistics processes and container management and minimise idle times?
  • Do you want to automatically monitor and control industrial machines, buildings and self-service machines?
  • Do you want to be able to process Swisscom billing and connection data easily?
  • Do you want to alert, mobilise and inform teams efficiently with solutions from a single source?

Did you answer "Yes" to one or more questions? If so, you should request more information or ask us for advice.


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Swisscom lets things communicate

12/19/2011

Machine-to-Machine (M2M) communication is growing rapidly. It is estimated that there will soon be more machines communicating directly with each other than there are mobile phone users. Swisscom wants to drive communication between devices even more strongly, and to this end it is establishing a separate M2M department.

Read more
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Alerting & Mobilisation

Efficient alerting, mobilisation and information, for specific participant groups through to the general public, with high-availability, secure alert transmission across all communication networks.

Process Solutions

Integrated communication solutions for field sales, service engineers, logistics and systems. Accelerates business processes and simplifies automated monitoring and remote controlling of systems.

Billing Solutions

Check, analyse and process invoices, costs and services efficiently. Optimise billing processes, save time and costs and achieve greater transparency.

Alarm systems

Individual local alarm solutions for emergency calls, evacuation, security, SNMP events, crisis management, conferences and voice recording. Central recording of all events, flexible programming.

Alarm transmission

Alarms indicating fire, burglary or attack transmitted securely with INFRANET®, INFRANET® plus and INFRANET® IP. Independent of public transmission networks, high availability, permanent system monitoring.

Public alarm

Acoustic alarm remote control to alert and protect the public in the event of a catastrophe. The system is permanently monitored and can be used on a municipal, regional, cantonal and national level.

Digital Signage

Digital signage solutions for efficient and emotional communication of the right content at the right time to the right target group, complete offer for hardware, software and networking.

Duo Bill

Your employees wish to be able to make private and business calls on the same mobile phone. With Duo Bill, your company can separate the costs in an optimum manner with a minimum amount of effort.

eAlarm

Managed solution for rapid, straightforward and flexible alarm, mobilisation and notification of intervention teams, emergency and military services, plant security organisations and crisis management groups.

eBill

The NATEL® bill on the Internet provides cost transparency, enables data to be checked and evaluated easily, and basic reports to be compiled, exported and processed.

eInvoice

Receipt of electronic, VAT-compliant invoices via paperless, automated process with no discontinuity of media – from issuing, invoice receipt, verification and payment through to archiving.

Field Force

Mobile solutions help to increase the efficiency of service engineers and improve customer service. The use of mobile communication means the latest information is available anywhere, anytime.

Invoice Reporting

Professional Web application for the monthly overview, verification and evaluation of all procured services and costs. Access to raw invoice and connection data for further processing in ERP systems.

Logistics processes

Optimisation of logistics processes in companies. Modern solutions from a single source lead to increased efficiency, lower costs and higher customer satisfaction. Comprehensive services from analysis to support.

Machine to Machine

Optimise communication between machines (M2M). Swisscom offers analysis, consulting, implementation and operation from a single source. Secure, gap-free access to data throughout Switzerland and worldwide.

Sales Force

Mobile solutions help to increase the efficiency of the field sales team and improve customer service. Customer satisfaction increases, processes are optimised and costs reduced.