Valora AGOutsourcing telephony creates more time for core business

Valora is a trading company that operates throughout Europe with such well-known brands as k kiosk, avec., P&B, and Caffè Spettacolo. As telephony is not part of Valora’s core business, the company’s management decided to outsource it to a professional partner.

It required a managed, standardized solution to succeed the non-transparent and heterogeneous telephony infrastructure. Swisscom’s Full Service Solution fulfils Valora’s requirements to the letter. The complete solution at a monthly flat rate offers the company everything it needs to communicate efficiently.

Instead of investing in its own know-how and technology, Valora now takes advantage of a modern and flexible telephony solution. If a relocation is required or a new location is to be added, the solution can be adapted quickly and easily. Thanks to Full Service Solution, Valora has now more available resources for strategically important IT projects to drive its core business. In the eyes of Valora, Swisscom has delivered a project of first-class quality.