Customer Contact AccessSimply communicate successfully
What you need
You want to roll out the red carpet for your customers and guarantee service access that meets their needs, impress them with maximum availability and short waiting times. You also want to send large numbers of SMS/MMS messages.
What we offer
Customer Contact Access offers you the right access numbers and intelligent routing. You have the tool you need to meet every requirement, turning your global communication into a factor for success. Your customers have fast, direct contact to the right person in your company – without annoying waits. If necessary, you can also send large numbers of SMS/MMS messages.
Standardised, flexible telephone numbering across all your company sites, combined with intelligente routing and additional services for maximum availability.
Easy-to-remember, national phone number for free accessibility via fixed and mobile network. Supplemented by intelligent routing services and additional services.
Local phone numbers for ease of accessibility in over 40 countries. Local rate/international connection cost sharing, supplemented by intelligent routing services and additional services.
Easy-to-remember, international phone number for free accessibility via fixed and mobile network. Supplemented by intelligent routing services and additional services.
Einprägsame, nationale Telefonnummer mit Kostenteilung für die einfache Erreichbarkeit übers Fest- und Mobilnetz. Ergänzung mit intelligenten Routing- und Zusatzdiensten.
Transmission of single SMS messages from your own applications via PC/modem, dial-in within Switzerland only.
Direct transmission of large quantities of SMS/MMS messages at an attractive price. Connection of own services, implementation of professional mobile marketing campaigns.
Free Web application for easy online administration of all business numbers (080x, 084x, 090x, 058) and additional modules. Monitoring and modification of routing criteria and destination numbers.