Change via WebSimple online administration of your business numbers


What you need

You want to administrate your business numbers online autonomously at all times. You want to modify configurations quickly and flexibly and access important information about switching options.

What we offer

Change via Web is a free Web application for easy online administration of all business numbers (080x, 084x, 090x, 058*) and additional modules. You can make adjustments autonomously and flexibly at any time – during the day, night or at weekends. You benefit from practical functions and ease of use. With Change via Web, you can reroute calls quickly if required and remain available to your customers at all times. You can also easily manage your additional modules (Interactive Voice Response, schedule for call distribution etc.). As a result, you always have everything under control.

* for 058 available from April 2011

Contact

Personal consultation on tel. 0800 848 900 (outside Switzerland +41 800 848 900)

Services at a glance

  • Flexible online administration of your business numbers (080x, 084x, 090x, 058*) and additional modules
  • Secure eService with single sign-on in the Extranet Corporate Business
  • Modern Web applications with easy, clear user interface
  • Monitoring and modification of routing criteria and destination numbers (call recognition/distribution)
  • Free for Business Numbers customers
* for 058 available from April 2011

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Optimise customer interaction

And improve relationships over the long term. Acquire new customers, improve dialogue, use cross- and upselling and create an exceptional service experience.

Customer Contact Access

The right access numbers, intelligent routing or the sending of SMS/MMS messages make global communication a factor for success. Fast, direct contact with the right person in your company.

Freecall 0800

Easy-to-remember, national phone number for free accessibility via fixed and mobile network. Supplemented by intelligent routing services and additional services.

International City Access

Local phone numbers for ease of accessibility in over 40 countries. Local rate/international connection cost sharing, supplemented by intelligent routing services and additional services.

SMS Single Account

Transmission of single SMS messages from your own applications via PC/modem, dial-in within Switzerland only.

International Freecall +800

Easy-to-remember, international phone number for free accessibility via fixed and mobile network. Supplemented by intelligent routing services and additional services.

Shared Cost 084x

Einprägsame, nationale Telefonnummer mit Kostenteilung für die einfache Erreichbarkeit übers Fest- und Mobilnetz. Ergänzung mit intelligenten Routing- und Zusatzdiensten.

Corporate Number 058

Standardised, flexible telephone numbering across all your company sites, combined with intelligente routing and additional services for maximum availability.

Invoice Reporting

Professional Web application for the monthly overview, verification and evaluation of all procured services and costs. Access to raw invoice and connection data for further processing in ERP systems.