International City AccessLocal phone numbers in over 40 countries


What you need

You want to be available for your customers at all times, even abroad, and demonstrate your closeness and commitment through a local number. You would also like to share the connection costs.

What we offer

International City Access offers you local phone numbers in more than 40 countries, in particular in numerous cities. While callers pay the normal local rate, you pay the costs for the international connection. With International City Access, your call centre can be accessed from abroad at all times, including from payphones, hotels and all mobile networks. International City Access also provides the ideal means for accessing international telephone conferences. You can also optimise your call management with further inbound services.

Contact

Personal consultation on tel. 0800 848 900 (outside Switzerland +41 800 848 900)

Services at a glance

  • Local phone numbers in over 40 countries, including numerous cities
  • Unrestricted international availability from all networks
  • Cost sharing: The caller pays the local rate, while you pay for the international connection
  • Use of all options provided by state-of-the-art inbound services
  • Dial-in option for telephone conferences

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Optimise customer interaction

And improve relationships over the long term. Acquire new customers, improve dialogue, use cross- and upselling and create an exceptional service experience.

Customer Contact Access

The right access numbers, intelligent routing or the sending of SMS/MMS messages make global communication a factor for success. Fast, direct contact with the right person in your company.

Call Center (Voice)

Call center solutions (telephony only) for end-to-end customer support and retention, intelligent call distribution, versatile reporting, additional functions and flexible, extendable solutions.

Customer Relationship Management (CRM)

Professional customer relationship management (CRM) helps to acquire and retain customers, make relationships more profitable and processes more efficient. The customer data analysis enables the offering to be optimised.

Corporate Number 058

Standardised, flexible telephone numbering across all your company sites, combined with intelligente routing and additional services for maximum availability.

International Freecall +800

Easy-to-remember, international phone number for free accessibility via fixed and mobile network. Supplemented by intelligent routing services and additional services.

Premium Rate 090x

National, chargeable phone number for purchasing services and products via the fixed and mobile network. Supplemented by intelligent routing and additional services.

Shared Cost 084x

Einprägsame, nationale Telefonnummer mit Kostenteilung für die einfache Erreichbarkeit übers Fest- und Mobilnetz. Ergänzung mit intelligenten Routing- und Zusatzdiensten.

SMS Single Account

Transmission of single SMS messages from your own applications via PC/modem, dial-in within Switzerland only.

SMS/MMS Large Account

Direct transmission of large quantities of SMS/MMS messages at an attractive price. Connection of own services, implementation of professional mobile marketing campaigns.

Change via Web

Free Web application for easy online administration of all business numbers (080x, 084x, 090x, 058) and additional modules. Monitoring and modification of routing criteria and destination numbers.