Managed Communications & Collaboration.Integrated, efficient corporate communications as a managed service.


What you need

You want to simplify collaboration between employees, customers and partners. You require seamlessly integrated workflows and speedier decision-making processes and would like to save time and costs.

In the process, you want to concentrate fully on your core business and would like a flexible solution that can be adapted to the economic situation at any time without any investment costs.
 

What we offer

Managed Communications & Collaboration manages all communications options such as telephone, e-mail, instant messaging, audio and video conferences, presence status, application sharing and document management on one integrated platform.

The modular, location-independent and secure Unified Communications & Collaboration (UCC) offer, based on leading technology components, allows more effective and efficient corporate communication across company boundaries. Your state-of-the-art communication solution is in Swisscom’s capable hands.

Simple migration and integration into the existing ICT infrastructure and always state-of-the-art, thanks to Managed Services from Swisscom.

Services at a glance

  • Modular, location-independent and secure offer for Unified Communications & Collaborations (UCC)

  • Comprehensive consulting and professional implementation of your individual requirements

  • Operation of the server infrastructure and applications (incl. patch and release management)

  • Proactive monitoring and guaranteed availability within the agreed Service Level Agreement

  • Planning, implementation and user training by Swisscom’s UCC specialists 

Good for the environment

Environmentally-friendly services from Swisscom are 100% powered by renewable energy. Thanks to systematic environmental management, Swisscom was able to cut its CO2 emissions by 48% between 1990 and 2009.













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Communicate worldwide

Bring the business communication at your various international sites to common ground: global ICT solutions in best Swiss quality with a single contact point.

Collaborate efficiently

With Communications & Collaboration Services, you simplify communication and collaboration. Meet partners on virtual platforms rather than travelling around, and save time and money.


Communications & Collaboration Services

Organise virtual meetings easily with participants from around the world, edit documents jointly and securely, save communication and travel costs, increase efficiency and protect the environment.

Hosted Exchange

The hosted mail server solution from Swisscom offers all Microsoft Outlook 2007 functionalities such as e-mail, calendar, contacts and tasks. Access from anywhere with additional options, secure hosting without having to invest.

Contact Center (Multichannel)

Contact center solutions for end-to-end customer support and retention. Integration of business applications and all communication channels, several additional functions, extendable solutions.

Live Experience Center

As a prime contractor, Swisscom offers the right products and comprehensive solutions from a single source. Corporate customers will find a broad range of information and communication systems.

Digital Whiteboard

As a prime contractor, Swisscom offers the right products and comprehensive solutions from a single source. Corporate customers will find a broad range of information and communication systems.

Mobile Device Services

Efficient management of your mobile devices – from procurement, configuration and delivery through to replacement and repair. You simplify logistics processes, save costs and increase efficiency.

Swiss Trust Room

Protected information exchange for top confidentiality.

Video Conferencing

Virtual video conference system with large displays in HD picture quality and identical room fixtures provides a realistic image for remote conference participants. The alternative to costly business trips.

Cisco WebEx

Enables web meetings worldwide via web browser, creates a virtual room for jointly viewing and editin documents and using software applications.

Conferencing Services

Make decisions rather than travelling around, the fast and simple solution for teleconferencing, organisation by Swisscom or moderator, with recording function and freephone dial-in numbers in 60 countries.