Sales ForceEfficient field sales force thanks to mobile solutions


What you need

Your field sales team should have access to all required documents and Microsoft Outlook while in the field. You want to improve efficiency and customer service through the use of modern tools.

What we offer

Sales Force from Swisscom helps you to analyse the situation in your company. You benefit from comprehensive consulting services from our specialists – if requested, with the involvement of specialised partners. Thanks to information that is available everywhere, your field sales employees use their time more efficiently. Sales Force also helps you to achieve process optimisation and cost reduction, improve customer service and customer satisfaction. You have a personal contact person and receive your chosen solution from a single source.

Services at a glance

  • Mobile solutions for automatic order and report handling
  • Ideal for field sales employees
  • Seamless integration of different media: No more faxed orders and manual order entry on the PC
  • Considerable cost reduction for order entry and management
  • Invoices issued more quickly (customers)
  • Greater customer satisfaction (faster goods delivery, competent advice thanks to access to CRM data)

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Swisscom lets things communicate

12/19/2011

Machine-to-Machine (M2M) communication is growing rapidly. It is estimated that there will soon be more machines communicating directly with each other than there are mobile phone users. Swisscom wants to drive communication between devices even more strongly, and to this end it is establishing a separate M2M department.

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Accelerate business processes

For sales force, service engineers, logistics, system monitoring, alerting, billing or document management: You gain time, and save costs

Process Solutions

Integrated communication solutions for field sales, service engineers, logistics and systems. Accelerates business processes and simplifies automated monitoring and remote controlling of systems.

Field Force

Mobile solutions help to increase the efficiency of service engineers and improve customer service. The use of mobile communication means the latest information is available anywhere, anytime.

Logistics processes

Optimisation of logistics processes in companies. Modern solutions from a single source lead to increased efficiency, lower costs and higher customer satisfaction. Comprehensive services from analysis to support.

Machine to Machine

Optimise communication between machines (M2M). Swisscom offers analysis, consulting, implementation and operation from a single source. Secure, gap-free access to data throughout Switzerland and worldwide.