What you need

In the event of problems and faults, you need a reliable partner who will deal with them immediately. You want to reduce susceptibility to faults through constant monitoring of your ICT solutions.

What we offer

Monitoring & Incident Management offers constant, targeted monitoring of your ICT infrastructure. Faults are identified at an early stage, problems dealt with actively and systematically rectified. This ensures high availability and reduces susceptibility to faults. Monitoring & Incident Management provides you with clear contact people and best possible availability. Our support specialists are there for you around the clock, across Switzerland. If required, you have a service manager who personally supports your company. On request, we will deal with either the entire ICT or just individual modules.

Services at a glance

• Constant, reliable monitoring of your ICT infrastructure

• Early identification of problems, active and systematic fault rectification

• Fast restoration, higher availability and less susceptibility to faults

• Overall coordination by Swisscom, a single contact person

• Access to our support specialists across Switzerland around the clock

• Constant information about the situation regarding work