Shared Cost 084xPerfect call management with shared costs


What you need

You want to be available across Switzerland via a single telephone number and want to impress your customers with perfect call management. You would also like to share the costs of calls with callers.

What we offer

Shared Cost 084x provides you with a uniform number throughout Switzerland, with the area code 084x. You decide whether your customers pay the costs of the calls themselves or share the costs with you. You can flexibly manage incoming calls with Shared Cost 084x and forward them to the destination numbers of your choice based on routing criteria (such as origin, time, utilisation). You therefore always answer calls quickly and easily.

Contact

Personal consultation on tel. 0800 848 900 (outside Switzerland +41 800 848 900)

Services at a glance

  • Switzerland-wide, location-independent telephone number with area code 084x
  • Call costs can be shared between you and your customers as you choose
  • Intelligent call forwarding to defined destination numbers
  • The routing criteria and destination numbers can be changed at any time
  • Secure routing: You can still be contacted even if the infrastructure fails
  • 7 x 24 hour support from our customer service

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Optimise customer interaction

And improve relationships over the long term. Acquire new customers, improve dialogue, use cross- and upselling and create an exceptional service experience.

Customer Contact Access

The right access numbers, intelligent routing or the sending of SMS/MMS messages make global communication a factor for success. Fast, direct contact with the right person in your company.

Easypay

Customers pay conveniently online, no matter whether they're using a PC or a mobile device. E-commerce becomes a simple shopping experience. Swisscom takes care of billing and collection of payment for the provider.

Call Center (Voice)

Call center solutions (telephony only) for end-to-end customer support and retention, intelligent call distribution, versatile reporting, additional functions and flexible, extendable solutions.

Digital Signage

Digital signage solutions for efficient and emotional communication of the right content at the right time to the right target group, complete offer for hardware, software and networking.

Change via Web

Free Web application for easy online administration of all business numbers (080x, 084x, 090x, 058) and additional modules. Monitoring and modification of routing criteria and destination numbers.

Customer Relationship Management (CRM)

Professional customer relationship management (CRM) helps to acquire and retain customers, make relationships more profitable and processes more efficient. The customer data analysis enables the offering to be optimised.

SMS/MMS Business Numbers

Payment of tiny amounts via SMS/MMS by Swisscom end customers. Connection of own services, sales generated through mobile marketing campaigns.

Corporate Number 058

Standardised, flexible telephone numbering across all your company sites, combined with intelligente routing and additional services for maximum availability.

International City Access

Local phone numbers for ease of accessibility in over 40 countries. Local rate/international connection cost sharing, supplemented by intelligent routing services and additional services.

Premium Rate 090x

National, chargeable phone number for purchasing services and products via the fixed and mobile network. Supplemented by intelligent routing and additional services.

SMS Single Account

Transmission of single SMS messages from your own applications via PC/modem, dial-in within Switzerland only.

SMS/MMS Large Account

Direct transmission of large quantities of SMS/MMS messages at an attractive price. Connection of own services, implementation of professional mobile marketing campaigns.