Prepare your computer correctly so that the speed test delivers a reliable result.

To do this, follow these 4 steps:

  1. Update your computer
    Check that your operating system and all programs have no outstanding updates.
  2. Close all programs
    This will prevent any interference with the measurement. Close all running applications – including your antivirus program.
  3. Test with a network cable instead of Wi-Fi
    Connect your computer directly to the Internet-Box. Turn off Wi-Fi on both the Internet-Box and your computer.
  4. Disconnect all other devices
    Make sure that no other devices are connected to the Internet-Box.