The 24-hour call centre is available to assist with travel emergencies. It is there for you 24 hours a day, 365 days a year, and will advise on what to do while also organising the necessary assistance.

  24-hour call centre
  +41 848 801 803
Available in all countries
  +800 8001 8003
Freephone number – not available in all countries

Please be sure to have the following information ready:

  1. Who needs help?
  2. Where and why?
  3. How can you be contacted?
  4. Where, when and how can the attending doctor be contacted?