WSG Model - WEB Outbound Trouble Ticket (v42.0.0)

Operations

createTroubleTicket

Description: This operation creates a new BBCS or BBCS-F trouble ticket.

Input message Output message
createTroubleTicketRequest createTroubleTicketResponse

modifyPendingTroubleTicket

Description: This operation modifies a pending BBCS trouble ticket.

Input message Output message
modifyPendingTroubleTicketRequest modifyPendingTroubleTicketResponse

addWorkLog

Description: Adds a work log entry to an existing BBCS-F ticket.

Input message Output message
addWorkLogRequest addWorkLogResponse

cancelPendingTroubleTicket

Description: This operation cancel a pending BBCS trouble ticket.

Input message Output message
cancelPendingTroubleTicketRequest cancelPendingTroubleTicketResponse

closeTroubleTicket

Description: This operation closes a BBCS trouble ticket.

Input message Output message
closeTroubleTicketRequest closeTroubleTicketResponse

reopenTroubleTicket

Description: This operation reopens a resolved BBCS trouble ticket.

Input message Output message
reopenTroubleTicketRequest reopenTroubleTicketResponse

getDetailTroubleTicket

Description: This operation returns the details of an existing BBCS trouble ticket.

Input message Output message
getDetailTroubleTicketRequest getDetailTroubleTicketResponse

getXdslInfo

Description: This operation returns the line state information of an xDSL access.

Input message Output message
getXdslInfoRequest getXdslInfoResponse

getDnNsnPlannedOutage

Description: This operation returns the planned outages for a certain dn/nsn.

Input message Output message
getDnNsnPlannedOutageRequest getDnNsnPlannedOutageResponse

getIspPlannedOutage

Description: This operation returns the planned outages for the dn/nsn of a certain ISP.

Input message Output message
getIspPlannedOutageRequest getIspPlannedOutageResponse

getIspPlannedOutageReport

Input message Output message
getIspPlannedOutageReportRequest getIspPlannedOutageReportResponse

getNetworkCustomerNotificationReport

Input message Output message
getNetworkCustomerNotificationReportRequest getNetworkCustomerNotificationReportResponse

getValidAccessProfiles

Input message Output message
getValidAccessProfilesRequest getValidAccessProfilesResponse

modifyAccessProfile

Input message Output message
modifyAccessProfileRequest modifyAccessProfileResponse

getAttachmentDetail

Input message Output message
getAttachmentDetailRequest getAttachmentDetailResponse

getConnectivityCheck

Input message Output message
getConnectivityCheckRequest getConnectivityCheckResponse

getXdslInfoEvents

Input message Output message
getXdslInfoEventsRequest getXdslInfoEventsResponse




Messages

createTroubleTicketRequest

Element Type Occ Comment
parameters createTroubleTicket 1..1

createTroubleTicketResponse

Element Type Occ Comment
parameters createTroubleTicketResponse 1..1

modifyPendingTroubleTicketRequest

Element Type Occ Comment
parameters modifyPendingTroubleTicket 1..1

modifyPendingTroubleTicketResponse

Element Type Occ Comment
parameters modifyPendingTroubleTicketResponse 1..1

addWorkLogRequest

Element Type Occ Comment
parameters addWorkLog 1..1

addWorkLogResponse

Element Type Occ Comment
parameters addWorkLogResponse 1..1

cancelPendingTroubleTicketRequest

Element Type Occ Comment
parameters cancelPendingTroubleTicket 1..1

cancelPendingTroubleTicketResponse

Element Type Occ Comment
parameters cancelPendingTroubleTicketResponse 1..1

closeTroubleTicketRequest

Element Type Occ Comment
parameters closeTroubleTicket 1..1

closeTroubleTicketResponse

Element Type Occ Comment
parameters closeTroubleTicketResponse 1..1

reopenTroubleTicketRequest

Element Type Occ Comment
parameters reopenTroubleTicket 1..1

reopenTroubleTicketResponse

Element Type Occ Comment
parameters reopenTroubleTicketResponse 1..1

getDetailTroubleTicketRequest

Element Type Occ Comment
parameters getDetailTroubleTicket 1..1

getDetailTroubleTicketResponse

Element Type Occ Comment
parameters getDetailTroubleTicketResponse 1..1

getXdslInfoRequest

Element Type Occ Comment
parameters getXdslInfo 1..1

getXdslInfoResponse

Element Type Occ Comment
parameters getXdslInfoResponse 1..1

getDnNsnPlannedOutageRequest

Element Type Occ Comment
parameters getDnNsnPlannedOutage 1..1

getDnNsnPlannedOutageResponse

Element Type Occ Comment
parameters getDnNsnPlannedOutageResponse 1..1

getIspPlannedOutageRequest

Element Type Occ Comment
parameters getIspPlannedOutage 1..1

getIspPlannedOutageResponse

Element Type Occ Comment
parameters getIspPlannedOutageResponse 1..1

getIspPlannedOutageReportRequest

Element Type Occ Comment
parameters getIspPlannedOutageReport 1..1

getIspPlannedOutageReportResponse

Element Type Occ Comment
parameters getIspPlannedOutageReportResponse 1..1

getNetworkCustomerNotificationReportRequest

Element Type Occ Comment
parameters getNetworkCustomerNotificationReport 1..1

getNetworkCustomerNotificationReportResponse

Element Type Occ Comment
parameters getNetworkCustomerNotificationReportResponse 1..1

getValidAccessProfilesRequest

Element Type Occ Comment
parameters getValidAccessProfilesRequest 1..1

getValidAccessProfilesResponse

Element Type Occ Comment
parameters getValidAccessProfilesResponse 1..1

modifyAccessProfileRequest

Element Type Occ Comment
parameters modifyAccessProfileRequest 1..1

modifyAccessProfileResponse

Element Type Occ Comment
parameters modifyAccessProfileResponse 1..1

getAttachmentDetailRequest

Element Type Occ Comment
parameters getAttachmentDetailRequest 1..1

getAttachmentDetailResponse

Element Type Occ Comment
parameters getAttachmentDetailResponse 1..1

getConnectivityCheckRequest

Element Type Occ Comment
parameters getConnectivityCheckRequest 1..1

getConnectivityCheckResponse

Element Type Occ Comment
parameters getConnectivityCheckResponse 1..1

getXdslInfoEventsRequest

Element Type Occ Comment
parameters getXdslInfoEventsRequest 1..1

getXdslInfoEventsResponse

Element Type Occ Comment
parameters getXdslInfoEventsResponse 1..1




Root elements

createTroubleTicket

Element Type Occ Comment
request createTroubleTicketRequestType 1..1 Purpose: creates a new BBCS trouble ticket. The address of the enduser (is mandatory for SDSL where at least 'zip' and 'city' have to be provided)

createTroubleTicketResponse

Element Type Occ Comment
response createTroubleTicketAckType 1..1 Acknowledge response for the CREATE_TROUBLE_TICKET command.

modifyPendingTroubleTicket

Element Type Occ Comment
request modifyPendingTroubleTicketRequestType 1..1 Purpose: modifies an existing BBCS trouble ticket. The address of the enduser

modifyPendingTroubleTicketResponse

Element Type Occ Comment
response modifyPendingTroubleTicketAckType 1..1 Acknowledge response for the MODIFY_PENDING_TROUBLE_TICKET command.

addWorkLog

Element Type Occ Comment
request addWorkLogRequestType 1..1 Purpose: adds a work log entry to an existing BBCS-F trouble ticket.

addWorkLogResponse

Element Type Occ Comment
response addWorkLogAckType 1..1 Acknowledge response for the ADD_WORK_LOG command.

cancelPendingTroubleTicket

Element Type Occ Comment
request cancelPendingTroubleTicketRequestType 1..1 Purpose: cancels a pending BBCS trouble ticket.

cancelPendingTroubleTicketResponse

Element Type Occ Comment
response cancelPendingTroubleTicketAckType 1..1 Acknowledge response for the CANCEL_PENDING_TROUBLE_TICKET command.

closeTroubleTicket

Element Type Occ Comment
request closeTroubleTicketRequestType 1..1 Purpose: closes an existing BBCS trouble ticket.

closeTroubleTicketResponse

Element Type Occ Comment
response closeTroubleTicketAckType 1..1 Acknowledge response for the CLOSE_TROUBLE_TICKET command.

reopenTroubleTicket

Element Type Occ Comment
request reopenTroubleTicketRequestType 1..1 Purpose: reopens a resolved BBCS trouble ticket.

reopenTroubleTicketResponse

Element Type Occ Comment
response reopenTroubleTicketAckType 1..1 Acknowledge response for the REOPEN_TROUBLE_TICKET command.

getDetailTroubleTicket

Element Type Occ Comment
request getDetailTroubleTicketRequestType 1..1 Purpose: returns the details of an existing BBCS trouble ticket.

getDetailTroubleTicketResponse

Element Type Occ Comment
response getDetailTroubleTicketAckType 1..1 Acknowledge response for the GETDETAIL_TROUBLE_TICKET command.

getXdslInfo

Element Type Occ Comment
request getXdslInfoRequestType 1..1 Purpose: returns the line state information of an xDSL access. mobile phone number eMail address for asynchronous responses with LQD results if choosen the measurement picture will be delivered as eMail attachment

getXdslInfoResponse

Element Type Occ Comment
response getXdslInfoResponseType 1..1 LIST-response for the GET_XDSL_INFO command. Returns the line state information of an xDSL access.

getDnNsnPlannedOutage

Element Type Occ Comment
request getDnNsnPlannedOutageRequestType 1..1 Purpose: returns the planned outages for a certain DN/NSN.

getDnNsnPlannedOutageResponse

Element Type Occ Comment
response getDnNsnPlannedOutageAckType 1..1 Acknowledge response for the GET_DN_NSN_PLANNED_OUTAGE command.

getIspPlannedOutage

Element Type Occ Comment
request getIspPlannedOutageRequestType 1..1 Purpose: returns the planned outages for all customers of a certain ISP. Stammnrtyp for planned work request, if empty no UMSA elements will be returned. Stammnrtyp for planned work request, if empty no PW elements will be returned.

getIspPlannedOutageResponse

Element Type Occ Comment
response getIspPlannedOutageAckType 1..1 Acknowledge response for the GET_ISP_PLANNED_OUTAGE command. The information request ID.

getIspPlannedOutageReport

Element Type Occ Comment
request getIspPlannedOutageReportRequestType 1..1 Purpose: returns the planned outages report of a certain ISP wich was previously requested by getIspPlannedOutage.

getIspPlannedOutageReportResponse

Element Type Occ Comment
response getIspPlannedOutageResponseType 1..1 response for the GET_ISP_PLANNED_OUTAGE_REPORT command. Returns the list of planned outages prior requested by getIspPlannedOutage.

getNetworkCustomerNotificationReport

Element Type Occ Comment
request getNetworkCustomerNotificationReportRequestType 1..1 Purpose: returns the network customer notification report of a certain ISP.

getNetworkCustomerNotificationReportResponse

Element Type Occ Comment
response getNetworkCustomerNotificationReportResponseType 1..1 response for the GET_NETWORK_CUSTOMER_NOTIFICATION_REPORT command. Returns the list of network customer notifications.

getValidAccessProfilesRequest

Element Type Occ Comment
request getValidAccessProfilesRequestType 1..1 Purpose: returns the valid access profiles.

getValidAccessProfilesResponse

Element Type Occ Comment
response getValidAccessProfileResponseType 1..1 response for the GET_VALID_ACCESS_PROFILES_RESPONSE command. Returns the list of valid Access Profiles.

modifyAccessProfileRequest

Element Type Occ Comment
request modifyAccessProfileRequestType 1..1 Purpose: modify the access profile. set open-pipe status to manual

modifyAccessProfileResponse

Element Type Occ Comment
response modifyAccessProfileResponseType 1..1 response for the GET_MODIFY_ACCESS_PROFILES_RESPONSE command. .

getAttachmentDetailRequest

Element Type Occ Comment
request getAttachmentDetailRequestType 1..1 Purpose: get the Detail about a Attachment

getAttachmentDetailResponse

Element Type Occ Comment
response getAttachmentDetailAckType 1..1 Acknowledge response for the getAttachmentDetail command.

getConnectivityCheckRequest

Element Type Occ Comment
request getConnectivityCheckRequestType 1..1 Request for Connectivity information

getConnectivityCheckResponse

Element Type Occ Comment
response getConnectivityCheckResponseType 1..1 Connectivity Check

getXdslInfoEventsRequest

Element Type Occ Comment
request getXdslInfoEventsRequestType 1..1 Request for XDSL Info Events

getXdslInfoEventsResponse

Element Type Occ Comment
response getXdslInfoEventsResponseType 1..1 LIST-response for the GET_XDSL_INFO_EVENTS command.




Types

createTroubleTicket

Element Type Occ Comment
request createTroubleTicketRequestType 1..1 Purpose: creates a new BBCS trouble ticket. The address of the enduser (is mandatory for SDSL where at least 'zip' and 'city' have to be provided)

createTroubleTicketResponse

Element Type Occ Comment
response createTroubleTicketAckType 1..1 Acknowledge response for the CREATE_TROUBLE_TICKET command.

modifyPendingTroubleTicket

Element Type Occ Comment
request modifyPendingTroubleTicketRequestType 1..1 Purpose: modifies an existing BBCS trouble ticket. The address of the enduser

modifyPendingTroubleTicketResponse

Element Type Occ Comment
response modifyPendingTroubleTicketAckType 1..1 Acknowledge response for the MODIFY_PENDING_TROUBLE_TICKET command.

addWorkLog

Element Type Occ Comment
request addWorkLogRequestType 1..1 Purpose: adds a work log entry to an existing BBCS-F trouble ticket.

addWorkLogResponse

Element Type Occ Comment
response addWorkLogAckType 1..1 Acknowledge response for the ADD_WORK_LOG command.

cancelPendingTroubleTicket

Element Type Occ Comment
request cancelPendingTroubleTicketRequestType 1..1 Purpose: cancels a pending BBCS trouble ticket.

cancelPendingTroubleTicketResponse

Element Type Occ Comment
response cancelPendingTroubleTicketAckType 1..1 Acknowledge response for the CANCEL_PENDING_TROUBLE_TICKET command.

closeTroubleTicket

Element Type Occ Comment
request closeTroubleTicketRequestType 1..1 Purpose: closes an existing BBCS trouble ticket.

closeTroubleTicketResponse

Element Type Occ Comment
response closeTroubleTicketAckType 1..1 Acknowledge response for the CLOSE_TROUBLE_TICKET command.

reopenTroubleTicket

Element Type Occ Comment
request reopenTroubleTicketRequestType 1..1 Purpose: reopens a resolved BBCS trouble ticket.

reopenTroubleTicketResponse

Element Type Occ Comment
response reopenTroubleTicketAckType 1..1 Acknowledge response for the REOPEN_TROUBLE_TICKET command.

getDetailTroubleTicket

Element Type Occ Comment
request getDetailTroubleTicketRequestType 1..1 Purpose: returns the details of an existing BBCS trouble ticket.

getDetailTroubleTicketResponse

Element Type Occ Comment
response getDetailTroubleTicketAckType 1..1 Acknowledge response for the GETDETAIL_TROUBLE_TICKET command.

getXdslInfo

Element Type Occ Comment
request getXdslInfoRequestType 1..1 Purpose: returns the line state information of an xDSL access. mobile phone number eMail address for asynchronous responses with LQD results if choosen the measurement picture will be delivered as eMail attachment

getXdslInfoResponse

Element Type Occ Comment
response getXdslInfoResponseType 1..1 LIST-response for the GET_XDSL_INFO command. Returns the line state information of an xDSL access.

getDnNsnPlannedOutage

Element Type Occ Comment
request getDnNsnPlannedOutageRequestType 1..1 Purpose: returns the planned outages for a certain DN/NSN.

getDnNsnPlannedOutageResponse

Element Type Occ Comment
response getDnNsnPlannedOutageAckType 1..1 Acknowledge response for the GET_DN_NSN_PLANNED_OUTAGE command.

getIspPlannedOutage

Element Type Occ Comment
request getIspPlannedOutageRequestType 1..1 Purpose: returns the planned outages for all customers of a certain ISP. Stammnrtyp for planned work request, if empty no UMSA elements will be returned. Stammnrtyp for planned work request, if empty no PW elements will be returned.

getIspPlannedOutageResponse

Element Type Occ Comment
response getIspPlannedOutageAckType 1..1 Acknowledge response for the GET_ISP_PLANNED_OUTAGE command. The information request ID.

getIspPlannedOutageReport

Element Type Occ Comment
request getIspPlannedOutageReportRequestType 1..1 Purpose: returns the planned outages report of a certain ISP wich was previously requested by getIspPlannedOutage.

getIspPlannedOutageReportResponse

Element Type Occ Comment
response getIspPlannedOutageResponseType 1..1 response for the GET_ISP_PLANNED_OUTAGE_REPORT command. Returns the list of planned outages prior requested by getIspPlannedOutage.

getNetworkCustomerNotificationReport

Element Type Occ Comment
request getNetworkCustomerNotificationReportRequestType 1..1 Purpose: returns the network customer notification report of a certain ISP.

getNetworkCustomerNotificationReportResponse

Element Type Occ Comment
response getNetworkCustomerNotificationReportResponseType 1..1 response for the GET_NETWORK_CUSTOMER_NOTIFICATION_REPORT command. Returns the list of network customer notifications.

getValidAccessProfilesRequest

Element Type Occ Comment
request getValidAccessProfilesRequestType 1..1 Purpose: returns the valid access profiles.

getValidAccessProfilesResponse

Element Type Occ Comment
response getValidAccessProfileResponseType 1..1 response for the GET_VALID_ACCESS_PROFILES_RESPONSE command. Returns the list of valid Access Profiles.

modifyAccessProfileRequest

Element Type Occ Comment
request modifyAccessProfileRequestType 1..1 Purpose: modify the access profile. set open-pipe status to manual

modifyAccessProfileResponse

Element Type Occ Comment
response modifyAccessProfileResponseType 1..1 response for the GET_MODIFY_ACCESS_PROFILES_RESPONSE command. .

getAttachmentDetailRequest

Element Type Occ Comment
request getAttachmentDetailRequestType 1..1 Purpose: get the Detail about a Attachment

getAttachmentDetailResponse

Element Type Occ Comment
response getAttachmentDetailAckType 1..1 Acknowledge response for the getAttachmentDetail command.

getConnectivityCheckRequest

Element Type Occ Comment
request getConnectivityCheckRequestType 1..1 Request for Connectivity information

getConnectivityCheckResponse

Element Type Occ Comment
response getConnectivityCheckResponseType 1..1 Connectivity Check

getXdslInfoEventsRequest

Element Type Occ Comment
request getXdslInfoEventsRequestType 1..1 Request for XDSL Info Events

getXdslInfoEventsResponse

Element Type Occ Comment
response getXdslInfoEventsResponseType 1..1 LIST-response for the GET_XDSL_INFO_EVENTS command.

createTroubleTicketRequestType

Description: Purpose: creates a new BBCS trouble ticket.

Used by: createTroubleTicket

Extension of: requestType

Element Type Occ Comment
ispId xs:int (totalDigits:6) 1..1 The ISP id
ispTtRef xs:string (minLength:1, maxLength:30) 1..1 An external reference (an ID assigned by the ISP) identifying the TT.
ispPhoneNr xs:string (pattern:(\+)?([0-9]){7,15}) 0..1 The phone number of the ISP (business hours)
endUser endUser 0..1
contactInfo contactInfoType 0..1 Contact Person (Must not be the same as the end user. It can be for insdtance a Facility Manager or a Care Taker)
dnType xs:int (totalDigits:3) 1..1
bbType xs:int (totalDigits:3) 1..1 [LOV-ID: 0276] The BB type.
stnrDdi xs:string (pattern:0[1-9]\d{8}) 0..1 The "Stammnummer" (DDI) .
cableBox cableBoxType 0..1 The cable box data (aka. "Ueberfuehrungspunkt", "UP").
problemDescription xs:string (maxLength:2048) 1..1 Description of the problem
problemDateTime xs:dateTime 1..1 The date and time of the problem.
lastLoginDateTime xs:dateTime 0..1 The date and time of the last login.
comment xs:string (minLength:1, maxLength:256) 0..1 A comment (free text)
appointmentId xs:string (maxLength:32) 0..1 Appointment ID referencing an existing agreement.
serviceProblem serviceProblemType 1..1 A service problem item.
ispApplicationId xs:string (maxLength:40) 0..1 Used for the ISP's routing.
ispApplicationEntityId xs:string (maxLength:40) 0..1 Used for the ISP's routing.
measuredIspValues xs:string (maxLength:65536) 0..1 The measuerd values from ISP
saSlaRequested xs:int (totalDigits:3) 0..1 For future use.
workLog workLogRequestType 0..1 A work log entry
neverWorked xs:boolean 0..1 Indicates if the connection vever worked before
bindingId xs:string (maxLength:15) 0..1 BindingId or AccessId
- choice:
Element Type Occ Comment
dnVnNsn xs:string (pattern:0[1-9]\d{8}) 1..1 The DN, VN or NSN.
oto otoType 1..1 Optical Termination Outlet
preOrderActivationCode xs:string 1..1 The activation code for preOrders or XGS-PON orders
1..1

modifyPendingTroubleTicketRequestType

Description: Purpose: modifies an existing BBCS trouble ticket.

Used by: modifyPendingTroubleTicket

Extension of: requestType

Element Type Occ Comment
ispId xs:int (totalDigits:6) 1..1 The ISP id
ttIdWsg xs:decimal (totalDigits:10) 1..1 Ticket id assigned by WSG
ispTtRef xs:string (minLength:1, maxLength:30) 0..1 An external reference (an ID assigned by the ISP) identifying the TT.
ispPhoneNr xs:string (pattern:(\+)?([0-9]){7,15}) 0..1 The phone number of the ISP (business hours)
endUser endUser 0..1
contactInfo contactInfoType 0..1 Contact Person (Must not be the same as the end user. It can be for insdtance a Facility Manager or a Care Taker)
dnVnNsn xs:string (pattern:0[1-9]\d{8}) 0..1 The DN, VN or NSN.
dnType xs:int (totalDigits:3) 0..1
bbType xs:int (totalDigits:3) 0..1 [LOV-ID: 0276] The BB type.
stnrDdi xs:string (pattern:0[1-9]\d{8}) 0..1 The "Stammnummer" (DDI) .
cableBox cableBoxType 0..1 The cable box data (aka. "Ueberfuehrungspunkt", "UP").
problemDescription xs:string (maxLength:2048) 0..1 Description of the problem
problemDateTime xs:dateTime 0..1 The date and time of the problem.
lastLoginDateTime xs:dateTime 0..1 The date and time of the last login.
comment xs:string (minLength:1, maxLength:256) 0..1 A comment (free text)
appointment appointment 0..1 Appointment data.
addOnInformation xs:string (maxLength:256) 0..1 Add-on information for the ticket (send as 'comment' to ticketing system and used for information exchange between all parties).
serviceProblem serviceProblemType 0..1 A service problem item.
ispApplicationId xs:string (maxLength:40) 0..1 Used for the ISP's routing.
ispApplicationEntityId xs:string (maxLength:40) 0..1 Used for the ISP's routing.
measuredIspValues xs:string (maxLength:65536) 0..1 The measuerd values from ISP
neverWorked xs:boolean 0..1 Indicates if the connection vever worked before
bindingId xs:string (maxLength:15) 0..1 BindingId or AccessId

addWorkLogRequestType

Description: Purpose: adds a work log entry to an existing BBCS-F trouble ticket.

Used by: addWorkLog

Extension of: requestType

Element Type Occ Comment
ispId xs:int (totalDigits:6) 1..1 The ISP id
ttIdWsg xs:decimal (totalDigits:10) 1..1 Ticket id assigned by WSG
workLog workLogRequestType 1..n The binary content of the file, please limit the summary size of all the contens to 2Mb. Otherwise perform mutliple files and use addWorklog

cancelPendingTroubleTicketRequestType

Description: Purpose: cancels a pending BBCS trouble ticket.

Used by: cancelPendingTroubleTicket

Extension of: requestType

Element Type Occ Comment
ispId xs:int (totalDigits:6) 1..1 The ISP id
ttIdWsg xs:decimal (totalDigits:10) 1..1 Ticket id assigned by WSG
comment xs:string (minLength:1, maxLength:256) 0..1 A comment (free text)

closeTroubleTicketRequestType

Description: Purpose: closes an existing BBCS trouble ticket.

Used by: closeTroubleTicket

Extension of: requestType

Element Type Occ Comment
ispId xs:int (totalDigits:6) 1..1 The ISP id
ttIdWsg xs:decimal (totalDigits:10) 1..1 Ticket id assigned by WSG
comment xs:string (minLength:1, maxLength:256) 0..1 A comment (free text)

reopenTroubleTicketRequestType

Description: Purpose: reopens a resolved BBCS trouble ticket.

Used by: reopenTroubleTicket

Extension of: requestType

Element Type Occ Comment
ispId xs:int (totalDigits:6) 1..1 The ISP id
ttIdWsg xs:decimal (totalDigits:10) 1..1 Ticket id assigned by WSG
comment xs:string (minLength:1, maxLength:256) 0..1 A comment (free text)

getDetailTroubleTicketRequestType

Description: Purpose: returns the details of an existing BBCS trouble ticket.

Used by: getDetailTroubleTicket

Extension of: requestType

Element Type Occ Comment
ispId xs:int (totalDigits:6) 1..1 The ISP id
ttIdWsg xs:decimal (totalDigits:10) 1..1 Ticket id assigned by WSG

getIspPlannedOutageRequestType

Description: Purpose: returns the planned outages for all customers of a certain ISP.

Used by: getIspPlannedOutage

Extension of: requestType

Element Type Occ Comment
ispId xs:int (totalDigits:6) 1..1 The ISP id
startDateTime xs:dateTime 1..1
endDateTime xs:dateTime 0..1
dnTypeUMSA xs:int (totalDigits:3) 0..n Stammnrtyp for planned work request, if empty no UMSA elements will be returned.
dnTypePW xs:int (totalDigits:3) 0..n Stammnrtyp for planned work request, if empty no PW elements will be returned.

getIspPlannedOutageReportRequestType

Description: Purpose: returns the planned outages report of a certain ISP wich was previously requested by getIspPlannedOutage.

Used by: getIspPlannedOutageReport

Extension of: requestType

Element Type Occ Comment
ispId xs:int (totalDigits:6) 1..1 The ISP id
- choice:
Element Type Occ Comment
irIdWsg xs:decimal (totalDigits:10) 1..1 Information request id.
fileName xs:string (maxLength:128) 1..1 name of file
1..1

getDnNsnPlannedOutageRequestType

Description: Purpose: returns the planned outages for a certain DN/NSN.

Used by: getDnNsnPlannedOutage

Extension of: requestType

Element Type Occ Comment
ispId xs:int (totalDigits:6) 1..1 The ISP id
dnVnNsn xs:string (pattern:0[1-9]\d{8}) 1..1 The DN, VN or NSN.

getXdslInfoRequestType

Description: Purpose: returns the line state information of an xDSL access.

Used by: getXdslInfo

Extension of: requestType

Element Type Occ Comment
fetchRealTimeData xs:boolean 0..1 A flag to indicate if realtime data is to be fetched or not (default is false).
fetchMeasurementHistoryData xs:boolean 0..1 A flag to indicate if measurement history data is to be fetched or not (default is false).
fetchAlarmData xs:boolean 0..1 A flag to indicate if alarm data is to be fetched or not (default is false).
fetchMeltData xs:boolean 0..1 A flag to indicate if melt data is to be fetched or not (default is false).
runNewExamination xs:boolean 0..1 A flag to indicate if a new examintation has to be run (default is true).
startCommand xs:int (totalDigits:3) 0..1 [LOV-ID: 1314] LOV_START_COMMAND: 1 = start LQD 24hrs, 2 = start LQD 2min, 3 = start Fast Profile Change, 4 = start Fast Virtual Profile Change, 5 = start Resynchronize Line, 6 = start Reconfig Line This attribute can only be set from the ISP managing the requested access.
mobileNumber xs:string (pattern:(\+)?([0-9]){7,15}) 0..1 mobile phone number
eMailAddress xs:string (maxLength:100) 0..1 eMail address for asynchronous responses with LQD results
pictureRequired xs:boolean 0..1 if choosen the measurement picture will be delivered as eMail attachment
- choice:
Element Type Occ Comment
dnVnNsn xs:string (pattern:0[1-9]\d{8}) 1..1 The DN, VN or NSN.
oto otoRequestedType 1..1 Optical Telecommunications Outlet (OTO); Request Type
macAddress xs:string (pattern:([0-9A-Fa-f]{2}:){5}[0-9A-Fa-f]{2}) 1..1 The MAC (Media Access Control) address (e.g. 2C:FD:A4:5B:65:5B)
1..1

getNetworkCustomerNotificationReportRequestType

Description: Purpose: returns the network customer notification report of a certain ISP.

Used by: getNetworkCustomerNotificationReport

Extension of: requestType

Element Type Occ Comment
ispId xs:int (totalDigits:6) 1..1 The ISP id
- choice:
Element Type Occ Comment
irIdWsg xs:decimal (totalDigits:10) 1..1 Information request id.
fileName xs:string (maxLength:128) 1..1 name of file
1..1

getValidAccessProfilesRequestType

Description: Purpose: returns the valid access profiles.

Used by: getValidAccessProfilesRequest

Extension of: requestType

Element Type Occ Comment
ispId xs:int (totalDigits:6) 1..1 The ISP id
dnVnNsn xs:string (pattern:0[1-9]\d{8}) 1..1 The DN, VN or NSN.

modifyAccessProfileRequestType

Description: Purpose: modify the access profile.

Used by: modifyAccessProfileRequest

Extension of: requestType

Element Type Occ Comment
ispId xs:int (totalDigits:6) 1..1 The ISP id
dnVnNsn xs:string (pattern:0[1-9]\d{8}) 1..1 The DN, VN or NSN.
accessSpeedProfileNr xs:int (totalDigits:3) 0..1 [LOV-ID: 1134] Access Speed profile number
psdClass xs:int (totalDigits:3) 0..1 [LOV-ID: 1061] BB_PSD_CLASS, Power Spectral Density Class
interleaveMode xs:int (totalDigits:3) 0..1 [LOV-ID: 1008] The interleave mode.
bbType xs:int (totalDigits:3) 0..1 [LOV-ID: 0276] The BB type.
technologyType xs:int (totalDigits:3) 0..1 [LOV-ID: 9025] LOV_TECHNOLOGY_TYPE (1 = VDSL; 2 = VDSL vectoring; 3 = G.FAST)
comment xs:string (minLength:1, maxLength:256) 0..1 A comment (free text)
setOpStatusToManual xs:boolean 0..1 set open-pipe status to manual

getAttachmentDetailRequestType

Description: Purpose: get the Detail about a Attachment

Used by: getAttachmentDetailRequest

Extension of: requestType

Element Type Occ Comment
ispId xs:int (totalDigits:6) 1..1 The ISP id
fileId xs:int 1..1 id of file

getConnectivityCheckRequestType

Description: Request for Connectivity information

Used by: getConnectivityCheckRequest

Extension of: requestType

Element Type Occ Comment
ispId xs:int (totalDigits:6) 1..1 The ISP id
- choice:
Element Type Occ Comment
dnVnNsn xs:string (pattern:0[1-9]\d{8}) 1..1 The DN, VN or NSN.
oto otoRequestedType 1..1 Optical Telecommunications Outlet (OTO); Request Type
macAddress xs:string (pattern:([0-9A-Fa-f]{2}:){5}[0-9A-Fa-f]{2}) 1..1 The MAC (Media Access Control) address (e.g. 2C:FD:A4:5B:65:5B)
1..1

getXdslInfoEventsRequestType

Description: Request for XDSL Info Events

Used by: getXdslInfoEventsRequest

Extension of: requestType

Element Type Occ Comment
dnVnNsn xs:string (pattern:0[1-9]\d{8}) 1..1 The DN, VN or NSN.

requestType

Description: The abstract generic request message type.

Extended by: createTroubleTicketRequestType, modifyPendingTroubleTicketRequestType, addWorkLogRequestType, cancelPendingTroubleTicketRequestType, closeTroubleTicketRequestType, reopenTroubleTicketRequestType, getDetailTroubleTicketRequestType, getIspPlannedOutageRequestType, getIspPlannedOutageReportRequestType, getDnNsnPlannedOutageRequestType, getXdslInfoRequestType, getNetworkCustomerNotificationReportRequestType, getValidAccessProfilesRequestType, modifyAccessProfileRequestType, getAttachmentDetailRequestType, getConnectivityCheckRequestType, getXdslInfoEventsRequestType

Extension of: messageType

createTroubleTicketAckType

Description: Acknowledge response for the CREATE_TROUBLE_TICKET command.

Used by: createTroubleTicketResponse

Extension of: bbcsTroubleTicketAckType

modifyPendingTroubleTicketAckType

Description: Acknowledge response for the MODIFY_PENDING_TROUBLE_TICKET command.

Used by: modifyPendingTroubleTicketResponse

Extension of: bbcsTroubleTicketAckType

addWorkLogAckType

Description: Acknowledge response for the ADD_WORK_LOG command.

Used by: addWorkLogResponse

Extension of: bbcsTroubleTicketAckType

cancelPendingTroubleTicketAckType

Description: Acknowledge response for the CANCEL_PENDING_TROUBLE_TICKET command.

Used by: cancelPendingTroubleTicketResponse

Extension of: bbcsTroubleTicketAckType

closeTroubleTicketAckType

Description: Acknowledge response for the CLOSE_TROUBLE_TICKET command.

Used by: closeTroubleTicketResponse

Extension of: bbcsTroubleTicketAckType

reopenTroubleTicketAckType

Description: Acknowledge response for the REOPEN_TROUBLE_TICKET command.

Used by: reopenTroubleTicketResponse

Extension of: bbcsTroubleTicketAckType

bbcsTroubleTicketAckType

Description: Acknowledge response for specific BBCS-TroubleTicket upload commands.

Extended by: createTroubleTicketAckType, modifyPendingTroubleTicketAckType, addWorkLogAckType, cancelPendingTroubleTicketAckType, closeTroubleTicketAckType, reopenTroubleTicketAckType

Extension of: ackType

Element Type Occ Comment
ttIdWsg xs:decimal (totalDigits:10) 0..1 Ticket id assigned by WSG
ttIdSys xs:string (maxLength:30) 0..1 Ticket id assigned by TT system
ttState xs:int (Enumeration: 1, 2, 3, 4, 5, 6, 7, 8, 10, 16) 0..1 The state of a trouble ticket.
dnType xs:int (totalDigits:3) 0..1
bbType xs:int (totalDigits:3) 0..1 [LOV-ID: 0276] The BB type.
contrEleId xs:int (totalDigits:3) 0..1 [LOV-ID: 0320] A contract element ID
saSla xs:int (totalDigits:3) 0..1 [LOV-ID: 0283] The service level assurance level of the trouble ticket.

listTroubleTicketAckType

Description: Acknowledge response for the LIST_TROUBLE_TICKET command.

Extension of: ackType

getDetailTroubleTicketAckType

Description: Acknowledge response for the GETDETAIL_TROUBLE_TICKET command.

Used by: getDetailTroubleTicketResponse

Extension of: ackType

Element Type Occ Comment
ticket atType 0..1 An access trouble ticket and its details. Contact informations Indicates whether the problem processing is being suspended or not. Total material costs in CHF. (example: '12.25'; pattern: '10d.2d') Flat rate code in CHF. (E.g. 7 = xxx CHF) Number of flat rates per TT. (Generally 1) Expense ratio code. (E.g. 01=140 CHF, 02=120 CHF) Work expense in minutes. (Conversion into hours and multiply with STD_ID rate not done) A history entry of the ticket

createConnectivityTroubleTicketAckType

Description: Acknowledge response for the CREATE_CONNECTIVITY_TROUBLE_TICKET command.

Extension of: connectivityTroubleTicketAckType

connectivityTroubleTicketAckType

Description: Acknowledge response for specific Connectivity-TroubleTicket- upload commands.

Extended by: createConnectivityTroubleTicketAckType

Extension of: ackType

Element Type Occ Comment
ttIdWsg xs:decimal (totalDigits:10) 0..1 Ticket id assigned by WSG

listConnectivityTroubleTicketAckType

Description: Acknowledge response for the LIST_CONNECTIVITY_TROUBLE_TICKET command.

Extension of: ackType

informationServiceAckType

Description: Acknowledge response for all upload Information-Service-commands.

Extension of: ackType

getDnNsnPlannedOutageAckType

Description: Acknowledge response for the GET_DN_NSN_PLANNED_OUTAGE command.

Used by: getDnNsnPlannedOutageResponse

Extension of: ackType

Element Type Occ Comment
plannedOutage PlannedOutage 0..n

getIspPlannedOutageAckType

Description: Acknowledge response for the GET_ISP_PLANNED_OUTAGE command.

Used by: getIspPlannedOutageResponse

Extension of: ackType

Element Type Occ Comment
irId xs:string 0..1 The information request ID.
fileName xs:string (maxLength:128) 0..1 name of file

getAttachmentDetailAckType

Description: Acknowledge response for the getAttachmentDetail command.

Used by: getAttachmentDetailResponse

Extension of: ackType

Element Type Occ Comment
attachment
Element Type Occ Comment
fileName xs:string (maxLength:128) 1..1 name of file
fileContent xs:base64Binary 1..1 The binary content of the file
0..1

getConnectivityCheckResponseType

Description: Connectivity Check

Used by: getConnectivityCheckResponse

Extension of: ackType

Element Type Occ Comment
ipAddress xs:string 0..1 An IP address.
incSTT incSTT 0..n Service trouble ticket
incMT incMT 0..n Maintenance ticket
vitality vitality 0..1 vitality The vitality of a service indicates the present status of the service that is either available (vitality = 100) or unavailable (vitality = 0). -1 = never worked a number between 0-100 that reflects the confidence level of the value. Currently, this value is not calculated by SEO -> it is static = 65

getIspPlannedOutageResponseType

Description: response for the GET_ISP_PLANNED_OUTAGE_REPORT command. Returns the list of planned outages prior requested by getIspPlannedOutage.

Used by: getIspPlannedOutageReportResponse

Extension of: ackType

Element Type Occ Comment
aihpw:PlannedOutageElements PlannedOutageList 0..1

getNetworkCustomerNotificationReportResponseType

Description: response for the GET_NETWORK_CUSTOMER_NOTIFICATION_REPORT command. Returns the list of network customer notifications.

Used by: getNetworkCustomerNotificationReportResponse

Extension of: ackType

Element Type Occ Comment
ncn:networkCustomerNotification networkCustomerNotificationType 0..1 The network customer notification

getValidAccessProfileResponseType

Description: response for the GET_VALID_ACCESS_PROFILES_RESPONSE command. Returns the list of valid Access Profiles.

Used by: getValidAccessProfilesResponse

Extension of: ackType

Element Type Occ Comment
validAccessProfile validAccessProfileType 0..n Valid Access Profiles Item Item

modifyAccessProfileResponseType

Description: response for the GET_MODIFY_ACCESS_PROFILES_RESPONSE command. .

Used by: modifyAccessProfileResponse

Extension of: ackType

Element Type Occ Comment
orderNr xs:string (pattern:[1-9]\d{25}) 0..1 Order Nr.

ackType

Description: The generic acknowledge response type.

Extended by: bbcsTroubleTicketAckType, listTroubleTicketAckType, getDetailTroubleTicketAckType, connectivityTroubleTicketAckType, listConnectivityTroubleTicketAckType, informationServiceAckType, getDnNsnPlannedOutageAckType, getIspPlannedOutageAckType, getAttachmentDetailAckType, getConnectivityCheckResponseType, getIspPlannedOutageResponseType, getNetworkCustomerNotificationReportResponseType, getValidAccessProfileResponseType, modifyAccessProfileResponseType

Extension of: responseType

getXdslInfoResponseType

Description: LIST-response for the GET_XDSL_INFO command. Returns the line state information of an xDSL access.

Used by: getXdslInfoResponse

Extension of: responseType

Element Type Occ Comment
xdslInfo xdslInfoType 0..n The information on the xDSL access. The date/time of the request. The date/time of the response. The response message. The access profile details. The information-light (line state) of the xDSL access. The description of the underlying problem. The proposed 'repair' action. irIfWsg references the id for the reconfigureLine in case of asked for in the request true if currently affected by a Migration or Mass Outage

getXdslInfoEventsResponseType

Description: LIST-response for the GET_XDSL_INFO_EVENTS command.

Used by: getXdslInfoEventsResponse

Extension of: responseType

Element Type Occ Comment
currentEvents xdslInfoEventType 0..n Information related to an Xdsl Info event [LOV-ID: 5014] The type of the event The Customer Notification Id of the Migration or the Incident Id of the Mass Outage The name of the Migration Project, empty for a Mass Outage The start date and time of the event The end date and time of the event The duration of the event in minutes
pastEvents xdslInfoEventType 0..n Information related to an Xdsl Info event [LOV-ID: 5014] The type of the event The Customer Notification Id of the Migration or the Incident Id of the Mass Outage The name of the Migration Project, empty for a Mass Outage The start date and time of the event The end date and time of the event The duration of the event in minutes

responseType

Description: The generic response message type.

Extended by: ackType, getXdslInfoResponseType, getXdslInfoEventsResponseType

Extension of: messageType

Element Type Occ Comment
success xs:boolean 1..1 The result code for the transaction ("true" if request was successful, "false" otherwise).
reason xs:string (pattern:[\dA-Z]{3}) 0..1 A 3-letter error code (aka messageId) where "000" means "ok".
reasonComment xs:string (minLength:1, maxLength:256) 0..1 Some additional textual description for the reason.
operationLogId xs:long 0..1 reference to this operation call. Can be used in clarification tickets

messageType

Description: The abstract generic message type.

Extended by: requestType, responseType

Attribute Type Use Comment
correlationId xs:string optional A unique ID to correlate a request .

addressWithSubjectType

Description: An address containing as well first- and lastname.

Extension of: addressType

Element Type Occ Comment
firstName xs:string (minLength:1, maxLength:30) 0..1 The First Name
lastName xs:string (minLength:1, maxLength:30) 0..1 The subject's last name.

addressType

Description: A (geographical) address entity.

Extended by: addressWithSubjectType, endUser

Element Type Occ Comment
street xs:string (minLength:1, maxLength:30) 0..1 A street name.
houseNr xs:string (minLength:1, maxLength:12) 0..1 A house number.
building xs:string (minLength:1, maxLength:30) 0..1 A house- or building- description.
zip xs:int (minInclusive:1000, maxInclusive:999999) 0..1 A zip code.
city xs:string (minLength:1, maxLength:25) 0..1 A city name.

endUser

Description: Information on the enduser (address, phone numbers, login, etc)

Used by: atType, createTroubleTicketRequestType, modifyPendingTroubleTicketRequestType

Extension of: addressType

Element Type Occ Comment
endUserName xs:string (maxLength:60) 0..1 The name of the enduser (firstname,lastname).
endUserLogin xs:string (maxLength:30) 0..1 The login name of the enduser.
endUserCompany xs:string (maxLength:20) 0..1 The company name of the enduser.
endUserPhoneNr xs:string (pattern:(\+)?([0-9]){7,15}) 0..1 The phone number of the enduser.

contactInfoType

Description: Contact Person (Must not be the same as the end user. It can be for insdtance a Facility Manager or a Care Taker)

Used by: contactInfo

Element Type Occ Comment
firstName xs:string (minLength:1, maxLength:30) 0..1 First name of the contact
lastName xs:string (minLength:1, maxLength:30) 0..1 Last name of the contact (only for BBCS-F optional, this element replaces the element endUserName)
phoneNr xs:string (pattern:(\+)?([0-9]){7,15}) 0..1 Phone number of the contact (only for BBCS-F optional)
language xs:string 0..1 ISO 639-1 (Codes for the representation of names of languages) (de = german; fr = french; it = italian)
notificationType xs:int (totalDigits:3) 1..1 [LOV-ID: 3011] LOV_NOTIFICATION_TYPE: 1:None, 2:SMS, 3:eMail
notificationAddress xs:string (maxLength:50) 0..1 eMail or Mobilenumber
preferredContactType xs:int (totalDigits:3) 0..1 [LOV-ID:3028] LOV_PREFERRED_CONTACT_TYPE: 1:None, 2:SMS, 3:eMail, 4:Fixnet, 5:Mobile
preferredContactAddress xs:string (maxLength:50) 0..1 Phone number or eMail address

otoType

Description: Optical Telecommunications Outlet (OTO)

Used by: oto

Element Type Occ Comment
otoId xs:string (minLength:13, maxLength:19) 1..1 An Optical Telecomunications Outlet (OTO) ID (e.g. A.123.456.789).
plugNr xs:int (totalDigits:3) 0..1 A plug number (1..4).
partnerLabel xs:string (maxLength:20) 0..1 The OTO Label of the swisscom partner

cableBoxType

Description: The cable box (aka. "ueberfuehrungspunkt", "UP").

Used by: cableBox

Element Type Occ Comment
boardNr xs:int (totalDigits:6) 1..1 UP "Baugruppennummer".
switchingPlaceNr xs:int (totalDigits:6) 1..1 UP "Schaltstellenelementnummer".In the GUI, this attribute is called "Switching Place Nr".
contactType xs:int (totalDigits:3) 1..1 [LOV-ID: 0115] Kind of contact for UP. (LOV APV-WB115) (only in case of DN_TYPE=11 Business Line) (if known).
contactNr xs:int (totalDigits:6) 1..1 Contact number for UP. (only in case of DN_TYPE=11 Business Line) (if known). (name in older versions: "clipboardNr")
coordinateX xs:int (totalDigits:6) 0..1 X coordinate of UP.
coordinateY xs:int (totalDigits:6) 0..1 Y coordinate of UP.

serviceProblemType

Description: A service problem item.

Used by: createTroubleTicketRequestType, modifyPendingTroubleTicketRequestType

Element Type Occ Comment
contrEleId xs:int (totalDigits:3) 1..1 [LOV-ID: 0320] A contract element ID
serviceSpeedProfileNr xs:int (totalDigits:3) 1..1 Service speed profile number.
bbcsEquipment xs:string (maxLength:256) 0..1 The BBCS equipment.
errorCategory xs:int (totalDigits:3) 1..1 [LOV-ID: 3010] An error category.

appointment

Description: Appointment data.

Used by: modifyPendingTroubleTicketRequestType

Element Type Occ Comment
appointmentId xs:string (maxLength:32) 1..1 Appointment ID referencing an existing agreement.
appointmentAction xs:string (Enumeration: New, Update, Cancel) 1..1 Specific appointment-action which is to be triggered. New Update Cancel

workLogExtendedType

Extension of: workLogResponseType

Element Type Occ Comment
workLogDateTime xs:dateTime 1..1 Creation DateTime of the Work Log Entry
createdByBackendSystem xs:boolean 1..1 True if the worklog entry was created by the backend system

workLogResponseType

Used by: atType

Extended by: workLogExtendedType

Extension of: workLogSimpleType

Element Type Occ Comment
attachment
Element Type Occ Comment
fileName xs:string (maxLength:128) 1..1 name of file
fileId xs:int 1..1 id of file
0..1

workLogRequestType

Used by: workLog, addWorkLogRequestType

Extension of: workLogSimpleType

Element Type Occ Comment
attachment
Element Type Occ Comment
fileName xs:string (maxLength:128) 1..1 name of file
fileContent xs:base64Binary 1..1
0..1 The binary content of the file, please limit the summary size of all the contens to 2Mb. Otherwise perform mutliple files and use addWorklog

workLogSimpleType

Extended by: workLogResponseType, workLogRequestType

Element Type Occ Comment
workLogSummary xs:string (minLength:1, maxLength:100) 1..1 A summary of the work log entry.
workLogNotes xs:string (maxLength:32768) 0..1 An additional comprehensive description.

atType

Description: An access trouble ticket and its details.

Used by: getDetailTroubleTicketAckType

Extension of: ttType

Element Type Occ Comment
contrEleId xs:int (totalDigits:3) 1..1 [LOV-ID: 0320] A contract element ID
errorCategory xs:int (totalDigits:3) 1..1 [LOV-ID: 3010] An error category.
problemDateTime xs:dateTime 1..1 The date and time of the problem.
endUser endUser 1..1 Information on the enduser (address, phone numbers, login, etc)
contactInfo contactInfoType 0..1
dnVnNsn xs:string (pattern:0[1-9]\d{8}) 0..1 The DN, VN or NSN.
dnVnNsnReq xs:string (pattern:0[1-9]\d{8}) 0..1 The requested DN, VN, or NSN.
dnType xs:int (totalDigits:3) 0..1
bbType xs:int (totalDigits:3) 1..1 [LOV-ID: 0276] The BB type.
serviceSpeedProfileNr xs:int (totalDigits:3) 0..1 Service speed profile number.
serviceSpeedProfileNrReq xs:int (totalDigits:3) 0..1 Requested service speed profile number.
stnrDdi xs:string (pattern:0[1-9]\d{8}) 0..1 The "Stammnummer" (DDI) .
cableBox cableBoxType 0..1 The cable box data (aka. "Ueberfuehrungspunkt", "UP").
oto otoType 0..1 Optical Termination Outlet
lastLoginDateTime xs:dateTime 0..1 The date and time of the last login.
ttSaSla xs:int (totalDigits:3) 0..1 [LOV-ID: 0283] The service level assurance level of the trouble ticket.
ispSaSla xs:int (totalDigits:3) 0..1 [LOV-ID: 0283] The service level assurance level of the ISP.
wsgSaSla xs:int (totalDigits:3) 0..1 [LOV-ID: 0283] The service level assurance level calculated by WSG.
bbcsEquipment xs:string (maxLength:256) 0..1 The BBCS equipment.
suspended xs:boolean 0..1 Indicates whether the problem processing is being suspended or not.
nrOfWires xs:int (totalDigits:3) 0..1 [LOV-ID: 0268] The number of wires.
matCost xs:decimal (totalDigits:10) 0..1 Total material costs in CHF. (example: '12.25'; pattern: '10d.2d')
ppId xs:int (totalDigits:3) 0..1 Flat rate code in CHF. (E.g. 7 = xxx CHF)
ppCount xs:int (totalDigits:3) 0..1 Number of flat rates per TT. (Generally 1)
stdId xs:int (totalDigits:3) 0..1 Expense ratio code. (E.g. 01=140 CHF, 02=120 CHF)
expense xs:int (totalDigits:5) 0..1 Work expense in minutes. (Conversion into hours and multiply with STD_ID rate not done)
appointmentId xs:string (maxLength:32) 0..1 Appointment ID referencing an existing agreement.
lineMeasurementData lineMeasurementData 0..1 A set of line measurement data.
opStatus xs:int (totalDigits:3) 0..1 [LOV-ID: 1014] The op status.
ispApplicationId xs:string (maxLength:40) 0..1 Used for the ISP's routing.
ispApplicationEntityId xs:string (maxLength:40) 0..1 Used for the ISP's routing.
endUserNotificationLevel xs:int (totalDigits:3) 0..1 For future use.
ttOutOfSla xs:boolean 0..1 Flag if the appointment date is out of SA SLA.
ttOutOfSlaReason xs:string (maxLength:50) 0..1 The reason why the appointment date is out of SA SLA.
bbAdslEmulated xs:int (totalDigits:3) 0..1 [LOV-ID: 0401]: ADSL emulated flag..
measuredIspValues xs:string (maxLength:65536) 0..1 The measuerd values from ISP
workLogList workLogResponseType 0..n
reasonOfPotential reasonOfPotential 0..1 Reason of Potential - why is the Current Access Speed lower then the maximum
historyItem ttBaseType 0..n A history entry of the ticket
detailedWorkReport xs:string (maxLength:4096) 0..1 the detailed work report
endPoint endPointType 0..1 Current End Point Data
cpeInfo cpeInfo 0..1 Information about the CPE (Customer Modem). CPE (Customer Modem) Name same content as former cpeType
vectorized xs:boolean 0..1 true if current technology type is VDSL Vectoring
technologyType xs:int (totalDigits:3) 0..1 [LOV-ID: 9025] LOV_TECHNOLOGY_TYPE (1 = VDSL; 2 = VDSL vectoring; 3 = G.FAST)
preOrderActivationCode xs:string 0..1 The activation code for preOrders or XGS-PON orders
siteDevelopment siteDevelopment 0..1 site development information, quantiy of basic connectivities and utilized units
bepSiteCategory xs:string (maxLength:32) 0..1 possible values are: "standard", "remote_fan_fibre_spot"
neverWorked xs:boolean 0..1 Indicates if the connection vever worked before
serviceDownDurationNetto xs:string (maxLength:8) 0..1 duration of hte service downtime e.g. 05h15m
bindingId xs:string (maxLength:15) 0..1 BindingId or AccessId

ttType

Description: A base type for trouble tickets with the common attributes.

Extended by: atType

Extension of: ttBaseType

Element Type Occ Comment
ttIdWsg xs:decimal (totalDigits:10) 1..1 Ticket id assigned by WSG
ttIdSys xs:string (maxLength:30) 0..1 Ticket id assigned by TT system
ispTtRef xs:string (minLength:1, maxLength:30) 0..1 An external reference (an ID assigned by the ISP) identifying the TT.
ispId xs:int (totalDigits:6) 0..1 The ISP id
ispName xs:string (minLength:1, maxLength:30) 0..1 The ISP name
ispPhoneNr xs:string (pattern:(\+)?([0-9]){7,15}) 0..1 The phone number of the ISP (business hours)
comment xs:string (minLength:1, maxLength:256) 0..1 A comment (free text)
closedDateTime xs:dateTime 0..1 The date and time when the entity has been closed.

lineMeasurementData

Description: A set of line measurement data.

Used by: atType

Element Type Occ Comment
noiseMarginUp xs:decimal 0..1 The noise margin upstream value.
noiseMarginDown xs:decimal 0..1 The noise margin downstream value.
actualBitrateUp xs:decimal 0..1 The actual bitrate upstream value.
actualBitrateDown xs:decimal 0..1 The actual bitrate downstream value.
attainableBitrateUp xs:decimal 0..1 The attainable bitrate upstream value.
attainableBitrateDown xs:decimal 0..1 The attainable bitrate downstream value.
attenuationUp xs:decimal 0..1 The attenuation upstream value.
attenuationDown xs:decimal 0..1 The attenuation downstream value.
nrSpontaneousResyncs xs:int 0..1 The number of spontaneous resyncs.
calculatedLineLength xs:int 0..1 The calculated line length.
correctionDbLineLength xs:int 0..1 The correction DB line length.
xdslLineState xs:string 0..1 [LOV-ID: 3007] The line state.
lastStatusChange xs:dateTime 0..1 The date/time of the last status change.
icaResult icaResultType 0..1 Inhouse Copper Analysis Result.

potential

Description: Description of Potential

Used by: reasonOfPotential

Element Type Occ Comment
potentialCode xs:int (minInclusive:-9999, maxInclusive:9999) 1..1 Potential Code negative value: reason why the maximum speed is lower then the current access profile. -1000: Pending downgrooming without service impact -1001: Pending downgrooming with service impact -1100: Pending devloc change (lengthing order) -1200: The profile is set manually -1300: -1400: The access is unstable -1501: ICA problem – impact on stability: BridgeTap -1502: ICA problem – impact on stability: Degraded Contact -1503: ICA problem – impact on speed: Missing Splitter -1504: ICA problem – impact on stability: Missing Splitter on alarm system (Business Decision) -1505: ICA problem – impact on stability: External Interference detected -1506: ICA problem – impact on stability: Intermittent contact -1507: ICA problem – impact on stability: Loop unbalanced -1508: ICA problem – impact on stability: Untwisted in-house wiring -1509: ICA problem – impact on stability: Time varying noise (crosstalk and RFI) -1510: ICA problem – impact on stability: CPE interoperability problem -1511: ICA problem – impact on stability: Black-listed CPE -1517: ICA problem – impact on stability: Abnormal crosstalk -1518: ICA problem – impact on stability: Defect switched power supply -1519: ICA problem – impact on speed: BridgeTap on overhead line -1600: Stability reached with downgrade positive value: reason why the maximum speed is higher then the current acccess profile +1000: outstanding upgrooming +1100: pending devloc change (short order) +1200: the profile is set manually +1300: Old CPE hardware +1301: CPE hardware doesn’t support Vectoring. +1302: CPE firmware doesn’t support Vectoring tbd
potentialDescription xs:string 1..1 Potential Description

reasonOfPotential

Description: Reason of Potential - why is the Current Access Speed lower then the maximum

Used by: atType, netDrivenInfo

Element Type Occ Comment
potential potential 1..n Description of Potential Potential Code negative value: reason why the maximum speed is lower then the current access profile. -1000: Pending downgrooming without service impact -1001: Pending downgrooming with service impact -1100: Pending devloc change (lengthing order) -1200: The profile is set manually -1300: -1400: The access is unstable -1501: ICA problem – impact on stability: BridgeTap -1502: ICA problem – impact on stability: Degraded Contact -1503: ICA problem – impact on speed: Missing Splitter -1504: ICA problem – impact on stability: Missing Splitter on alarm system (Business Decision) -1505: ICA problem – impact on stability: External Interference detected -1506: ICA problem – impact on stability: Intermittent contact -1507: ICA problem – impact on stability: Loop unbalanced -1508: ICA problem – impact on stability: Untwisted in-house wiring -1509: ICA problem – impact on stability: Time varying noise (crosstalk and RFI) -1510: ICA problem – impact on stability: CPE interoperability problem -1511: ICA problem – impact on stability: Black-listed CPE -1517: ICA problem – impact on stability: Abnormal crosstalk -1518: ICA problem – impact on stability: Defect switched power supply -1519: ICA problem – impact on speed: BridgeTap on overhead line -1600: Stability reached with downgrade positive value: reason why the maximum speed is higher then the current acccess profile +1000: outstanding upgrooming +1100: pending devloc change (short order) +1200: the profile is set manually +1300: Old CPE hardware +1301: CPE hardware doesn’t support Vectoring. +1302: CPE firmware doesn’t support Vectoring tbd Potential Description

ttBaseType

Description: A base type for trouble tickets (used for history-items).

Used by: atType

Extended by: ttType

Element Type Occ Comment
ttState xs:int (Enumeration: 1, 2, 3, 4, 5, 6, 7, 8, 10, 16) 1..1 The state of a trouble ticket.
ttStateReason xs:int (totalDigits:3) 0..1 [LOV-ID: 5107] LOV_TT_ITSM_INCIDENT_STATE_REASON: The reason for that the trouble ticket is in this state (only set for BBCS-F Tickets).
entryDateTime xs:dateTime 0..1 The creation date and time of the corresponding entity.
lastModifiedDateTime xs:dateTime 1..1 The last modification date and time of the corresponding entity.
lastModifiedUsername xs:string (minLength:1, maxLength:30) 1..1 The username of the modifying user.
responseComment xs:string (minLength:1, maxLength:256) 0..1 A response comment (used for information exchange between all parties; ref. also to 'addonInformation' provided in Create- or Modify- request)
responseCommentCode xs:int (totalDigits:3) 0..1 [LOV-ID: 3003] The response comment code.
problemDescription xs:string (maxLength:2048) 1..1 Description of the problem
progressComment xs:string (minLength:1, maxLength:256) 0..1 An information about progess
progressCommentCode xs:int (totalDigits:3) 0..1 [LOV-ID: 3001] The code of the progress information.
progressDateTime xs:dateTime 0..1 The date and time of the progress
billingAction xs:int (totalDigits:3) 0..1 [LOV-ID: 1502] Billing actions.

availableTechnologyTypes

Used by: endPointType

Element Type Occ Comment
technologyType xs:int (totalDigits:3) 1..n [LOV-ID: 9025] LOV_TECHNOLOGY_TYPE (1 = VDSL; 2 = VDSL vectoring; 3 = G.FAST)

endPointType

Description: The information on the xDSL access.

Used by: endPoint

Element Type Occ Comment
dnOffice xs:string (minLength:1, maxLength:20) 0..1 The DN office ID string. (example: "62AES")
site xs:string (maxLength:4) 0..1 Site of the Broad Band Device Location.
bbDeviceLocation xs:string (minLength:1, maxLength:20) 0..1 The broad band device location. (e.g. "AES")
siteCategory xs:int (totalDigits:3) 0..1 [LOV-ID: 9008] The site categorization.
availableTechnologyTypes availableTechnologyTypes 0..1

dslamTypeAllowed

Description: DSLAM Type(s) which are supported from the cpe - only current Technolgoie is in focus

Used by: cpeInfo

Element Type Occ Comment
technology xs:int (totalDigits:3) 1..1 [LOV-ID: 1307] The technology (ADSL, VDSL2, BX ...).
dslamType xs:int (totalDigits:3) 0..n [LOV-ID: 1064]: DSLAM Type.

cpeCapabilityType

Description: CPE Capability, used in case of VDSL2 qualification to shows the TechnologyType (VDSL2 Legacy, Vectoring, g.fast) capability.

Used by: cpeInfo

Element Type Occ Comment
technologyType xs:int (totalDigits:3) 1..1 [LOV-ID: 9025] LOV_TECHNOLOGY_TYPE (1 = VDSL; 2 = VDSL vectoring; 3 = G.FAST)
capabilityOverall xs:int (totalDigits:3) 1..1 [LOV-ID: 9009] LOV_CPE_CAPABILITY_OVERALL (1 = Capable; 2 = Friendly; 3 = Forced Friendly; 4 = Disturber....)
capabilityHardware xs:int (totalDigits:3) 1..1 [LOV-ID: 1350] LOV_CPE_CAPABILITY Does this CPE Hardware or Firmware support the declared TechnologyType? (0 = no;1 = yes; 2 = yes, but SFP needed)
capabilityFirmware xs:int (totalDigits:3) 1..1 [LOV-ID: 1350] LOV_CPE_CAPABILITY Does this CPE Hardware or Firmware support the declared TechnologyType? (0 = no;1 = yes; 2 = yes, but SFP needed)

cpeInfo

Description: Information about the CPE (Customer Modem).

Used by: atType, xdslInfoType

Element Type Occ Comment
cpeName xs:string (maxLength:100) 1..1
dslamTypeAllowed dslamTypeAllowed 0..n DSLAM Type(s) which are supported from the cpe - only current Technolgoie is in focus
capability cpeCapabilityType 0..n CPE Capability, used in case of VDSL2 qualification to shows the TechnologyType (VDSL2 Legacy, Vectoring, g.fast) capability. [LOV-ID: 9025] LOV_TECHNOLOGY_TYPE (1 = VDSL; 2 = VDSL vectoring; 3 = G.FAST) [LOV-ID: 9009] LOV_CPE_CAPABILITY_OVERALL (1 = Capable; 2 = Friendly; 3 = Forced Friendly; 4 = Disturber....) [LOV-ID: 1350] LOV_CPE_CAPABILITY Does this CPE Hardware or Firmware support the declared TechnologyType? (0 = no;1 = yes; 2 = yes, but SFP needed) [LOV-ID: 1350] LOV_CPE_CAPABILITY Does this CPE Hardware or Firmware support the declared TechnologyType? (0 = no;1 = yes; 2 = yes, but SFP needed)
comment xs:string (minLength:1, maxLength:256) 0..1 A comment (free text)
cpeVendorSerialNumber xs:string (maxLength:100) 0..1 CPE Vendor Serial Number f.e. 7C26649B6B20 F5360 SG4D10001362
cpeVendorId xs:string (maxLength:100) 0..1 CPE Vendor ID f.e. B5004244434D206A
cpeSystemVendorId xs:string (maxLength:100) 0..1 CPE System Vendor ID f.e. 3D005341474D0000
cpeVersionNumber xs:string (maxLength:100) 0..1 CPE Version number f.e. AvfH43j2.26u 13

siteDevelopment

Description: site development information, quantiy of basic connectivities and utilized units

Used by: atType

Element Type Occ Comment
fullyDeveloped xs:boolean 1..1 indicates if the site is fully developed (GVE Flag)
nrOfBasicConnectivities xs:int 0..1 Nr of basic connectivites (AlwaysOn lines)
nrOfUtilisationUnits xs:int 0..1 Nr of utilisation units (Usages on the site)

otoRequestedType

Description: Optical Telecommunications Outlet (OTO); Request Type

Used by: getXdslInfoRequestType, getConnectivityCheckRequestType

Element Type Occ Comment
- choice:
Element Type Occ Comment
otoId xs:string (minLength:13, maxLength:19) 1..1 An Optical Telecomunications Outlet (OTO) ID (e.g. A.123.456.789).
partnerLabel xs:string (maxLength:20) 1..1 The OTO Label of the swisscom partner
1..1
plugNr xs:int (totalDigits:3) 1..1 A plug number (1..4).

service

Description: The service details.

Used by: xdslInfoType

Element Type Occ Comment
contrEleId xs:int (totalDigits:3) 1..1 [LOV-ID: 0320] A contract element ID
serviceType xs:int 0..1 [LOV-ID: 3004] The service type.
effectiveSpeedDescription xs:string 0..1 The description of the effective speed/virtual profile.
serviceSpeedDescription xs:string 0..1 The description of the service speed.
speedProfileNr xs:int (totalDigits:3) 1..1 Speed profile number
serviceSpeedValueDown xs:string 0..1 The 'down' value of the service speed.
serviceSpeedValueUp xs:string 0..1 The 'up' value of the service speed.
effectiveSpeedValueDown xs:int 0..1 The 'down' value of the effective speed/virtual profile.
effectiveSpeedValueUp xs:int 0..1 The 'up' value of the effective speed/virtual profile.

accessProfile

Description: The access details.

Used by: xdslInfoType

Element Type Occ Comment
speedProfileDescription xs:string 0..1 Speed profile description
speedProfileName xs:string 0..1 Speed profile name
accessSpeedProfileNr xs:int (totalDigits:3) 1..1
technologyType xs:int (totalDigits:3) 0..1 [LOV-ID: 9025] LOV_TECHNOLOGY_TYPE (1 = VDSL; 2 = VDSL vectoring; 3 = G.FAST)
accessProfileType xs:int (totalDigits:3) 0..1 [LOV-ID: 9024] LOV_ACCESS_PROFILE_TYPE (1 = Fixe Profile; 2 = Flex-Flex Profile (Vectoring, MaxSpeedOut); 3 = Full-Flex )

stabilityInfo

Used by: xdslInfoType

Element Type Occ Comment
overallStability xs:int (totalDigits:3) 1..1 [LOV-ID: 1351] LOV_STABILITY_CLASS (1 = schlechte Stabilitaet/Qualitaet; 2 = mittlere Stabilitaet/Qualitaet; 3 = gute Stabilitaet/Qualitaet)
codingViolationDownstreamStability xs:int (totalDigits:3) 1..1 [LOV-ID: 1351] LOV_STABILITY_CLASS (1 = schlechte Stabilitaet/Qualitaet; 2 = mittlere Stabilitaet/Qualitaet; 3 = gute Stabilitaet/Qualitaet)
codingViolationUpstreamStability xs:int (totalDigits:3) 1..1 [LOV-ID: 1351] LOV_STABILITY_CLASS (1 = schlechte Stabilitaet/Qualitaet; 2 = mittlere Stabilitaet/Qualitaet; 3 = gute Stabilitaet/Qualitaet)
severelyErrorSecondsDownstreamStability xs:int (totalDigits:3) 1..1 [LOV-ID: 1351] LOV_STABILITY_CLASS (1 = schlechte Stabilitaet/Qualitaet; 2 = mittlere Stabilitaet/Qualitaet; 3 = gute Stabilitaet/Qualitaet)
severelyErrorSecondsUpstreamStability xs:int (totalDigits:3) 1..1 [LOV-ID: 1351] LOV_STABILITY_CLASS (1 = schlechte Stabilitaet/Qualitaet; 2 = mittlere Stabilitaet/Qualitaet; 3 = gute Stabilitaet/Qualitaet)
spontaneousResyncsStability xs:int (totalDigits:3) 1..1 [LOV-ID: 1351] LOV_STABILITY_CLASS (1 = schlechte Stabilitaet/Qualitaet; 2 = mittlere Stabilitaet/Qualitaet; 3 = gute Stabilitaet/Qualitaet)
attainableActualBitrateRatio xs:int (totalDigits:3) 1..1 [LOV-ID: 1352] LOV_ATTAINABLE_ACTUAL_BITRATE_RATIO Low ratio means small security bandwith betweed used and possible bitrate - risky (1 = Low Margin; 2 = High Margin)

icaProblemType

Description: Inhouse Copper Analysis Problem

Used by: icaResultType

Element Type Occ Comment
description xs:int (totalDigits:3) 1..1 [LOV-ID: 3014] Problem code
descriptionText xs:string (maxLength:200) 1..1 Problem description
confidence xs:int 1..1 Problem probability in percent
impact xs:string (maxLength:200) 1..1 Impact description
impactAttainBitrateDown xs:int 1..1 Potential impact on the attainable downstream bitrate
impactAttainBitrateUp xs:int 1..1 Potential impact on the attainable upstream bitrate
remainTime xs:int 0..1 remaining time in minutes during which the line remains blocked

icaResultType

Description: Inhouse Copper Analysis Result

Used by: icaResult

Element Type Occ Comment
analysisDate xs:dateTime 1..1 Date of last analysis
analysisDate24h xs:dateTime 1..1 Date of last analysis
analysisState xs:int (totalDigits:3) 1..1 [LOV-ID: 3012] State of last analysis (Finished, Cancel, Abort, Error, ErrorCAN, …)
analysisType xs:int (totalDigits:3) 1..1 [LOV-ID: 3013] Type of last analysis (SELT, LQD)
problemDetected xs:int (totalDigits:3) 1..1 [LOV-ID: 3017] Problem detected in last analysis (Yes Impact, Yes Noimpact, No)
potentialAttainBitrateDown xs:int 1..1 Potential new downstream bitrate after problem fix
potentialAttainBitrateUp xs:int 1..1 Potential new upstream bitrate after problem fix
potentialAccessProfileNr xs:int (totalDigits:3) 1..1 Potential access profile after problem fix ([LOV-ID: 1134] speed profile number)
accessSpeedGainDown xs:int 1..1 Potential net access downstream bitrate gain
accessSpeedGainUp xs:int 1..1 Potential net access upstream bitrate gain
accessProblemType xs:int (totalDigits:3) 1..1 [LOV-ID: 3015] Calculated stability problem of the access
bbrSocketInstalled xs:boolean 1..1 BBR socket installed
bbrSocketInstallationDate xs:dateTime 1..1 BBR socket installation date
icaProblems icaProblemType 0..n Inhouse Copper Analysis Problem

fanInfoType

Used by: xdslInfoType

Element Type Occ Comment
txPower xs:string 0..1
rxPower xs:string 0..1
ifOperStatus xs:string 0..1

dslamAlarm

Description: A DSLAM alarm.

Used by: xdslInfoType

Element Type Occ Comment
dslamAlarmType xs:string 1..1 The type of a DSLAM alarm. (e.g. ASAM, ASAM_CARD, ISAM, ISAM_CARD, FAN, FAN_CARD, OTHER)
startDateTime xs:dateTime 0..1 The start date/time of the alarm.
endDateTime xs:dateTime 0..1 The end date/time of the alarm.
expectedRepairTime xs:int 0..1 The approximated expected repair time.

measurementHistoryItem

Description: A history item of an NA-measurement.

Used by: xdslInfoType

Element Type Occ Comment
date xs:dateTime 1..1 The date of the measurement.
nrSpontaneousResyncs xs:int 0..1 The number of spontaneous resyncs.
codingViolationsUp xs:decimal 0..1 The coding violations upstream value.
codingViolationsDown xs:decimal 0..1 The coding violations downstream value.
noiseMarginUp xs:decimal 0..1 The noise margin upstream value.
noiseMarginDown xs:decimal 0..1 The noise margin downstream value.
noiseMarginUnit xs:string 0..1 The noise margin unit.
actualBitrateUp xs:decimal 0..1 The actual bitrate upstream value.
actualBitrateDown xs:decimal 0..1 The actual bitrate downstream value.
actualBitrateUnit xs:string 0..1 The actual bitrate unit.
attainableBitrateUp xs:decimal 0..1 The attainable bitrate upstream value.
attainableBitrateDown xs:decimal 0..1 The attainable bitrate downstream value.
attainableBitrateUnit xs:string 0..1 The attainable bitrate unit.
attenuationUp xs:decimal 0..1 The attenuation upstream value.
attenuationDown xs:decimal 0..1 The attenuation downstream value.
attenuationUnit xs:string 0..1 The attenuation unit.
dslamName xs:string (maxLength:30) 0..1 name of the DSLAM (e.g.: ipc-aar730-s-vd-05)
bbLogPortNr xs:string (minLength:1, maxLength:20) 0..1 Logical portt
measuredTime xs:int 0..1 Measured Time [sec]
serialNumber xs:string (maxLength:256) 0..1 The serial number from the CPE
severelyErrorSecDown xs:int 0..1 severely downstream errors per second
severelyErrorSecUp xs:int 0..1 severely upstream errors per second
codingViolationsDown15Minutes xs:string (minLength:1, maxLength:1000) 0..1 downstream coding violations per 15 minutes. 15 minute counters of a day, semicolon separted, for example: 0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;740;633;21;430;563;0;0;0;0;1051;66;0;370;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;351;66;0;0;289;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;1;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0
codingViolationsUp15Minutes xs:string (minLength:1, maxLength:1000) 0..1 upstream coding violations per 15 minutes. 15 minute counters of a day, semicolon separted
severelyErrorSecDown15Minutes xs:string (minLength:1, maxLength:1000) 0..1 severely downstream errors per 15 minutes. 15 minute counters of a day, semicolon separted
severelyErrorSecUp15Minutes xs:string (minLength:1, maxLength:1000) 0..1 severely upstream errors per 15 minutes. 15 minute counters of a day, semicolon separted
accessSpeedProfileNr xs:int (totalDigits:3) 0..1 [LOV-ID: 1134] Access Speed profile number
interleaveMode xs:int (totalDigits:3) 0..1 [LOV-ID: 1008] The interleave mode.
psdClass xs:int (totalDigits:3) 0..1 [LOV-ID: 1061] BB_PSD_CLASS, Power Spectral Density Class

portConfigType

Used by: netDrivenInfo

Element Type Occ Comment
technology xs:int (totalDigits:3) 1..1 [LOV-ID: 1307] The technology (ADSL, VDSL2, BX ...).
psdClass xs:int (totalDigits:3) 0..1 [LOV-ID: 1061] BB_PSD_CLASS, Power Spectral Density Class
technologyType xs:int (totalDigits:3) 0..1 [LOV-ID: 9025] LOV_TECHNOLOGY_TYPE (1 = VDSL; 2 = VDSL vectoring; 3 = G.FAST)
accessSpeedProfileNr xs:int (totalDigits:3) 0..1 [LOV-ID: 1134] Access Speed profile number
interleaveMode xs:int (totalDigits:3) 0..1 [LOV-ID: 1008] The interleave mode.
effectiveSpeedValueUp xs:int 0..1 The 'up' value of the effective speed/virtual profile.
effectiveSpeedValueDown xs:int 0..1 The 'down' value of the effective speed/virtual profile.

netDrivenInfo

Description: The access details.

Used by: xdslInfoType

Element Type Occ Comment
reasonOfPotential reasonOfPotential 0..1 Reason of Potential - why is the Current Access Speed lower then the maximum
lqsMaxTechnologyType xs:int (totalDigits:3) 0..1 aka VDSLType [LOV-ID: 9025] LOV_TECHNOLOGY_TYPE (1 = VDSL; 2 = VDSL vectoring; 3 = G.FAST)
lqsMaxAccessProfileNr xs:int (totalDigits:3) 0..1 [LOV-ID: 1134] Access Speed profile number.
naFailureType xs:int (totalDigits:3) 1..1 [LOV-ID: 1060] The Network Analyser FailureType: 0 = OK - NaResult available; 2 = NOK- No NA data; 11 = OK - but ADSL NAmax in Case of Port mismatch and CPE OK; 12 = OK - but ADSL NAmax in Case of Port mismatch and CPE nok / na; 13 = OK - but ADSL NAmax in Case of Port match but CPE na / nok; 14 = OK - but ADSL NAmax in Case of Port match, CPE match but the upgrooming is missing; 15 = OK - but ADSL2+ Upgrooming Process is Running
naMaxTechnologyType xs:int (totalDigits:3) 0..1 aka VDSLType [LOV-ID: 9025] LOV_TECHNOLOGY_TYPE (1 = VDSL; 2 = VDSL vectoring; 3 = G.FAST)
naMaxAccessProfileNr xs:int (totalDigits:3) 0..1 [LOV-ID: 1134] Access Speed profile number.
lastNetDrivenAction
Element Type Occ Comment
netDrivenProcess xs:string (maxLength:30) 1..1 Netdriven Process Name: BulkFastProfileChange, PortConfigChange, Vstab, FirstCheck, QuickStabStep, SyncInFlex, Adsl2PlusGroom, dslToAdsl2Plus
runDateTime xs:dateTime 1..1 The date and time
inputReason xs:string (maxLength:30) 1..1 Input Reason: Manual, FPC, Bulk, etc.
action xs:string (maxLength:30) 1..1 Action: Upgrooming, Downgrooming, INPChange, ShappingSpeedChange
initiator xs:string (maxLength:30) 1..1 Initiator: User account name or system or generic user
portConfigBeforeAction portConfigType 0..1
portConfigAfterAction portConfigType 0..1
0..n
runningNetDrivenAction
Element Type Occ Comment
netDrivenProcess xs:string (maxLength:30) 1..1 Netdriven Process Name: BulkFastProfileChange, PortConfigChange, Vstab, FirstCheck, QuickStabStep, SyncInFlex, Adsl2PlusGroom, dslToAdsl2Plus
startDateTime xs:dateTime 1..1
inputReason xs:string (maxLength:30) 1..1 Input Reason: Manual, FPC, Bulk, etc.
currentStep xs:string (maxLength:100) 1..1 Current Step: Receive WSG Order Status etc.
initiator xs:string (maxLength:30) 1..1 Initiator: User account name or system or generic user
0..1

meltLineState

Used by: meltMesureType

Element Type Occ Comment
acvab xs:float 0..1 AC voltage from A wire to B wire [V]
acvag xs:float 0..1 AC voltage from A wire to Ground [V]
acvbg xs:float 0..1 AC voltage from B wire to Ground [V]
dcvab xs:float 0..1 DC voltage from A wire to B wire [V]
dcvag xs:float 0..1 DC voltage from A wire to Ground [V]
dcvbg xs:float 0..1 DC voltage from B wire to Ground [V]
rab xs:int 0..1 resistance from A wire to B wire [Ω]
rba xs:int 0..1 resistance from B wire to A wire [Ω]
rag xs:int 0..1 resistance from A wire to Ground [Ω]
rbg xs:int 0..1 resistance from B wire to Ground [Ω]
cab xs:float 0..1 pure capacity from A wire to B wire [nF]
cag xs:float 0..1 pure capacity from A wire to Ground [nF]
cbg xs:float 0..1 pure capacity from B wire to Ground [nF]

meltMesureType

Used by: meltResult

Extended by: meltResult

Element Type Occ Comment
analysisDate xs:dateTime 1..1 date and time of the measurement
meltState xs:int (totalDigits:3) 1..1 [LOV-ID: 3030] LOV_MELT_STATUS: Melt status with short and long description.
lineLengthA xs:int 1..1 'A' wire length from CAN/MicroCAN toward customer premise [m]
lineLengthB xs:int 1..1 'B' wire length from CAN/MicroCAN toward customer premise [m]
meltLineState meltLineState 1..1 AC voltage from A wire to B wire [V] AC voltage from A wire to Ground [V] AC voltage from B wire to Ground [V] DC voltage from A wire to B wire [V] DC voltage from A wire to Ground [V] DC voltage from B wire to Ground [V] resistance from A wire to B wire [Ω] resistance from B wire to A wire [Ω] resistance from A wire to Ground [Ω] resistance from B wire to Ground [Ω] pure capacity from A wire to B wire [nF] pure capacity from A wire to Ground [nF] pure capacity from B wire to Ground [nF]

meltResult

Description: MELT-measurements

Used by: xdslInfoType

Extension of: meltMesureType

Element Type Occ Comment
meltHistory meltMesureType 0..n previous MELT-measurements

xdslInfoType

Description: The information on the xDSL access.

Used by: getXdslInfoResponseType

Element Type Occ Comment
actualBitrateUp xs:decimal 0..1 The actual bitrate upstream value.
actualBitrateDown xs:decimal 0..1 The actual bitrate downstream value.
actualBitrateUnit xs:string 0..1 The actual bitrate unit.
attainableBitrateUp xs:decimal 0..1 The attainable bitrate upstream value.
attainableBitrateDown xs:decimal 0..1 The attainable bitrate downstream value.
attainableBitrateUnit xs:string 0..1 The attainable bitrate unit.
attenuationUp xs:decimal 0..1 The attenuation upstream value.
attenuationDown xs:decimal 0..1 The attenuation downstream value.
attenuationUnit xs:string 0..1 The attenuation unit.
capacityOccupationUp xs:decimal 0..1 The capacity occupation upstream value.
capacityOccupationDown xs:decimal 0..1 The capacity occupation downstream value.
capacityOccupationUnit xs:string 0..1 The capacity occupation unit.
bbType xs:int (totalDigits:3) 0..1 [LOV-ID: 0276] The BB type.
contrEleId xs:int (totalDigits:3) 0..1 [LOV-ID: 0320] A contract element ID
calculatedLineLength xs:int 0..1 The calculated line length.
correctionDbLineLength xs:int 0..1 The correction DB line length.
dnType xs:int (totalDigits:3) 0..1
dnVnNsn xs:string (pattern:0[1-9]\d{8}) 0..1 The DN, VN or NSN.
interleaveMode xs:int (totalDigits:3) 0..1 [LOV-ID: 1008] The interleave mode.
ispId xs:int (totalDigits:6) 0..1 The ISP id
ispIdProvider xs:int (totalDigits:6) 0..1 The provider ISP id.
lastStatusChange xs:dateTime 0..1 The date/time of the last status change.
lineStateId xs:long 0..1 The line state id.
noiseMarginUp xs:decimal 0..1 The noise margin upstream value.
noiseMarginDown xs:decimal 0..1 The noise margin downstream value.
noiseMarginUnit xs:string 0..1 The noise margin unit.
nrSpontaneousResyncs xs:int 0..1 The number of spontaneous resyncs.
orderNr xs:string (pattern:[1-9]\d{25}) 0..1 Order Nr.
requestDate xs:dateTime 0..1 The date/time of the request.
responseDate xs:dateTime 0..1 The date/time of the response.
responseMessage xs:string 0..1 The response message.
service service 0..n The service details.
sessionType xs:int (totalDigits:3) 0..1 [LOV-ID: 1005] The session type.
accessProfile accessProfile 0..1
xdslInfoLight xs:string (Enumeration: red, yellow, green) 0..1 The information-light (line state) of the xDSL access.
xdslLineState xs:string 0..1 [LOV-ID: 3007] The line state.
opStatus xs:int (totalDigits:3) 0..1 [LOV-ID: 1014] The op status.
cpeInfo cpeInfo 0..1 Information about the CPE (Customer Modem). CPE (Customer Modem) Name same content as former cpeType
stabilityInfo stabilityInfo 0..1 [LOV-ID: 1352] LOV_ATTAINABLE_ACTUAL_BITRATE_RATIO Low ratio means small security bandwith betweed used and possible bitrate - risky (1 = Low Margin; 2 = High Margin)
icaResult icaResultType 0..1 Inhouse Copper Analysis Result.
fanPortStateLight xs:string (Enumeration: red, yellow, green) 0..1 The information-light (line state)
fanInfo fanInfoType 0..1
ipAddress xs:string 0..1 An IP address.
endPoint endPointType 0..1 Current End Point Data
problemDescription xs:string (maxLength:200) 0..1 The description of the underlying problem.
proposedRepairAction xs:string (maxLength:200) 0..1 The proposed 'repair' action.
dslamAlarm dslamAlarm 0..n A DSLAM alarm. The start date/time of the alarm. The end date/time of the alarm.
measurementHistoryItem measurementHistoryItem 0..n A history item of an NA-measurement. The date of the measurement. severely downstream errors per second severely upstream errors per second downstream coding violations per 15 minutes. 15 minute counters of a day, semicolon separted, for example: 0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;740;633;21;430;563;0;0;0;0;1051;66;0;370;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;351;66;0;0;289;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;1;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0 upstream coding violations per 15 minutes. 15 minute counters of a day, semicolon separted severely downstream errors per 15 minutes. 15 minute counters of a day, semicolon separted severely upstream errors per 15 minutes. 15 minute counters of a day, semicolon separted
bbAdslEmulated xs:int (totalDigits:3) 0..1 [LOV-ID: 0401]: ADSL emulated flag..
dslamName xs:string (maxLength:30) 0..1 name of the DSLAM (e.g.: ipc-aar730-s-vd-05)
networkType xs:int (totalDigits:3) 0..1 [LOV-ID: 1315] NETWORK_TYPE, the network type 1 - ATM, 2 - EAP, 3 - WARP, 4 - RAMPplus
psdClass xs:int (totalDigits:3) 0..1 [LOV-ID: 1061] BB_PSD_CLASS, Power Spectral Density Class
userName xs:string (minLength:1, maxLength:30) 0..1 The submitter of the getXdslInfo request
vectorized xs:boolean 0..1 true if current technology type is VDSL Vectoring
bbPortLineType xs:int (totalDigits:3) 0..1 [LOV-ID: 1353] bb Port Line Type
bepSiteCategory xs:string (maxLength:32) 0..1 possible values are: "standard", "remote_fan_fibre_spot"
netDrivenInfo netDrivenInfo 0..1 The access details.
irIdWsg xs:decimal (totalDigits:10) 0..1
meltResult meltResult 0..1 MELT-measurements previous MELT-measurements
splitterRatio xs:string 0..1
splitterCable xs:string 0..1
hasCurrentEvent xs:boolean 0..1 true if currently affected by a Migration or Mass Outage

Customer

Used by: PlannedOutage

Element Type Occ Comment
dnVnNsn xsd:string (minLength:1, maxLength:255) 1..1 Is NSN, wich is represented form DN or VN
services xsd:string (Enumeration: internet, streaming, vobb) 1..n

PlannedOutage

Used by: getDnNsnPlannedOutageAckType, PlannedOutageList

Element Type Occ Comment
outage_id xsd:string 1..1
startDateTime xsd:dateTime 1..1
endDateTime xsd:dateTime 1..1
duration xsd:int 1..1
reason_id xsd:int 0..1
source xsd:string (Enumeration: PW, UMSA) 1..1
customer_list Customer 1..n

PlannedOutageList

Used by: PlannedOutageElements

Element Type Occ Comment
PlannedOutage PlannedOutage 0..n

dnVnNsnList

Description: The list of affected customers

Used by: networkCustomerNotificationType

Element Type Occ Comment
dnVnNsn xs:string (pattern:0[1-9]\d{8}) 1..n The DN, VN or NSN.

networkCustomerNotificationType

Description: The network customer notification

Used by: networkCustomerNotification

Element Type Occ Comment
dnVnNsnList dnVnNsnList 1..1 The list of affected customers
customerNotificationId xs:string (minLength:1, maxLength:200) 1..1 The customer notification id, e.g. STT ITSM 293452438655
customerNotificationType xs:string (minLength:1, maxLength:512) 1..1 The customer notification type, e.g. CAN-Change
networkElementType xs:string (minLength:1, maxLength:200) 1..1 The network element type, i.e. CAN
networkElementName xs:string (minLength:1, maxLength:200) 1..1 The name of the network element
startDateTime xs:dateTime 1..1 The start date/time of the disruption
endDateTime xs:dateTime 1..1 The end date/time of the disruption
duration xs:int 1..1 The duration of the disruption in minutes

validAccessProfileType

Description: Valid Access Profiles Item Item

Used by: getValidAccessProfileResponseType

Element Type Occ Comment
accessSpeedProfileNr xs:int (totalDigits:3) 0..1 [LOV-ID: 1134] Access Speed profile number
psdClass xs:int (totalDigits:3) 0..1 [LOV-ID: 1061] BB_PSD_CLASS, Power Spectral Density Class
interleaveMode xs:int (totalDigits:3) 0..1 [LOV-ID: 1008] The interleave mode.
bbType xs:int (totalDigits:3) 0..1 [LOV-ID: 0276] The BB type.
technologyType xs:int (totalDigits:3) 0..1 [LOV-ID: 9025] LOV_TECHNOLOGY_TYPE (1 = VDSL; 2 = VDSL vectoring; 3 = G.FAST)

incSTT

Description: Service trouble ticket

Used by: getConnectivityCheckResponseType

Element Type Occ Comment
troubleTicketKey xs:string 1..1
troubleTicketState xs:string 0..1
resolutionCategorizationTier1 xs:string 0..1
zip xs:int (minInclusive:1000, maxInclusive:999999) 0..1 A zip code.
city xs:string (minLength:1, maxLength:25) 0..1 A city name.
canton xs:string 0..1

incMT

Description: Maintenance ticket

Used by: getConnectivityCheckResponseType

Element Type Occ Comment
changeRequestId xs:string 1..1
resources
Element Type Occ Comment
ncObjectId xs:long 0..1
name xs:string 0..1
0..n
maintenanceStatus xs:string 0..1
startDateTime xs:dateTime 0..1
endDateTime xs:dateTime 0..1

vitality

Description: vitality

Used by: getConnectivityCheckResponseType

Element Type Occ Comment
value xs:int 1..1 The vitality of a service indicates the present status of the service that is either available (vitality = 100) or unavailable (vitality = 0). -1 = never worked
confidence xs:int 0..1 a number between 0-100 that reflects the confidence level of the value. Currently, this value is not calculated by SEO -> it is static = 65

xdslInfoEventType

Description: Information related to an Xdsl Info event

Used by: getXdslInfoEventsResponseType

Element Type Occ Comment
eventType xs:int (totalDigits:3) 1..1 [LOV-ID: 5014] The type of the event
eventId xs:string 1..1 The Customer Notification Id of the Migration or the Incident Id of the Mass Outage
eventCause xs:string 0..1 The name of the Migration Project, empty for a Mass Outage
networkElementName xs:string (minLength:1, maxLength:200) 0..1 The name of the network element
startDate xs:dateTime 1..1 The start date and time of the event
endDate xs:dateTime 0..1 The end date and time of the event
duration xs:int 0..1 The duration of the event in minutes