Apprenticeships at Swisscom

Your future job

You will work at the interface between people, business and technology. You will support the digital development, transformation and innovation of companies or business areas. You analyse issues in everyday digital business and optimise processes and production flows based on this. To do this, you use data to simplify processes and supplement business models. You will be involved in a wide range of projects and will be responsible for communication between specialists, decision-makers and customers. As a specialist, you will shape the digitalisation of tomorrow.

Your background

• You have completed your general secondary school education (secondary school/advanced requirements) with consistently good to excellent results in Maths and German
  
• Strong interest in digitalisation
  
• Strong analytical skills
  
• Independent and structured way of working, organisational talent
  
• High level of social competence and communication skills
  
• Enjoy working with computers and have a flair for numbers
  

Your future job

Drawing on your multimedia, design, marketing, IT and administration know-how, you produce content for on- and offline media. You edit photos, sound recordings and videos with various programs, and will layout text. You will design and maintain websites as well as social media channels, create advertising material, presentations and print materials, and facilitate the use of new technologies at events.

Your background

• You have completed your general secondary school education (at level Section E, extended requirements) with consistently good to excellent results in Maths, German, languages and art and design subjects
  
• Interest in the trends of the ICT world as well as online and offline media
  
• Independent and methodical
  
• Strong interpersonal and communication skills
  
• Rapid comprehension and the ability to think "out of the box"
  
• Excellent organisational skills and a focused approach to work
  
• Creativity
  
• A team player
  

Your future job

You ensure that the ICT infrastructure and its services operate smoothly and in line with customer requirements. You plan local area networks (LAN), select suitable network components, install and configure them and monitor ongoing network operation. You take a proactive, forward-looking approach in order to ensure network performance and security. You plan, manage and maintain physical and virtual server systems and services. You also monitor the systems and services to ensure their continued availability and security.

Your background

• You have completed your general secondary school education (at level Section E, extended requirements) with consistently good to excellent results in Maths, German, English and Science
  
• Logical-abstract thinking and a systematic approach to work
  
• Joined-up, solution-oriented thinking
  
• Technical understanding, an appreciation of theoretical processes and procedures
  
• Rapid comprehension and strong mental focus
  
• Good communication skills and a strong service mindset
  
• A team player
  

Your future job

You work closely with your customers to keep them informed of the changing requirements of their ICT solution or system context in a timely manner. You analyse user models, create designs and develop prototypes. You also design the implementation variant concept in intensive consultation with your customers. Finally, you implement the variant using appropriate programming languages and use a test concept to test its quality as well as its security. You ensure the smooth delivery of your solutions by defining a suitable process, testing it and finally handing over your solution to your customer.

Your background

• You have completed your secondary education (vocational focus, non-Matura) with consistently good to excellent results. Enjoy technical subjects such as mathematics and science
  
• Creative and solution-oriented thinking skills with a systematic approach to work
  
• Enjoyment of technical topics, an appreciation of theoretical processes and procedures
  
• Rapid comprehension and strong mental focus
  
• Good communication skills and a strong service mindset
  
• A team player
  
• A love of experimenting
  

Your future job

You develop creative concepts for websites, apps, audio, video and 3D files. You advise and create design proposals for digital communication media with a particular focus on user friendliness. To this end, you remain in close contact with your customers. Thanks to your expertise in design and your understanding of technology, you create customized multimedia worlds of experience.

Your background

• You have completed your secondary education (vocational focus, non-Matura) with consistently good to excellent results in Design, German, English, Media and Informatics
  
• Highly-developed sense of form and colour, highly creative
  
• Technical understanding and good spatial perception
  
• Focused approach to work and intellectual flexibility
  
• A team player
  
• Excellent communication and language skills
  

Your future job

You will work in a number of different Swisscom Shops where you will learn how to provide customers with friendly, competent advice on our products and services. You will identify the best solutions, hold sales and customer meetings, and resolve complex issues. You will continue to learn about new products and services and enlighten our customers. Your interest in technology will come in useful for this.

You will also become acquainted with the administrative and organisational processes of the Shops and thus continually hone your skills..

You also have the opportunity to work on projects outside the shop environment for up to 12 months to familiarise yourself with new departments, teams and duties and acquire additional knowledge.

Your background

• You have completed your general secondary school education with consistently good to excellent results in German and Maths and at least one language (French or English)
  
• Good people skills and empathy
  
• Interest and affinity for technology
  
• Initiative, quick grasp and organizational skills
  
• High social competence
  
• Openness, communication talent skills and strong customer centricity
• Trustworthiness, commitment, curiosity
• If you are of legal age, a criminal record is requested as part of the integrity check, before the start of the apprenticeship.

Your future job

Swisscom supports you in balancing your sporting/musical commitment and your apprenticeship. You will be responsible for demanding commercial areas and take on a wide range of administrative and organisational tasks, such as information processing, written and verbal communication, presentation preparation and bookkeeping.

Your background

E Profile:

• You have completed your general secondary school education (at level Section E, extended requirements) with consistently good to excellent results in German and Maths and the languages French and English
  

B Profile:

• You have completed your general secondary school education (at level Section E, Extended requirements) with consistently satisfactory to good results in German, Maths and one language (French or English) or
• You have completed your general secondary school education (at level Section A, General requirements) with consistently good to excellent results in German and Maths and one language (French or English)

E and B Profile:

• Able to work independently You enjoy using a computer and have a flair for numbers
  
• Reliable and sociable
• Good spoken and written German and foreign languages
• Rapid comprehension and excellent organisational skills
• A team player
• 10 finger typing