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Analytics and artificial intelligence

Artificial Intelligence

Swisscom uses artificial intelligence in a targeted manner to improve its products and services. The automatic evaluation of collected data supports our marketing, customer service and network monitoring activities as well as security and legal compliance. This saves time and provides insights that allow us to provide our customers with an even better experience.

AI and ethics

Artificial intelligence presents completely new challenges for ethics and sustainability. In 2014, Swisscom set up an ethics committee to oversee all projects that process large amounts of data. The requirements and processes are constantly being developed in a transparent manner.

Start-ups & ventures

With our Swisscom StartUp Challenge initiative and our venture capital arm Swisscom Ventures, we are one of the largest and most active supporters of new companies working in the field of artificial intelligence.

AI news & background

Any questions?

We're there for you. Please don’t hesitate to contact us.

Dr. Michael Baeriswyl
Head of Data, Analytics & AI


AI Startup Map

An up-to-date market overview of the Swiss artificial intelligence start-up landscape.

Digital Business

AI, blockchain, digital trends: innovations for the businesses of tomorrow.