11 May 2017
This CX Day took us into the garage, where we learned to use prototyping to find out what is and isn't marketable quickly and inexpensively at an early stage. You can test everything with prototyping, from services and ideas to products and developments. Fascinating speakers and participants joined us in getting to grips with testing and how best to organise the learning process.
Customer Experience Day was held in the BrainGym. The former post office hall at Bern Railway Station is the perfect venue for interdisciplinary cooperation. Inspired by its setting and decor it invites creative re(thinking), new concepts and a lively exchange of ideas.
Main entrance Aarbergergasse
Customer Experience Day: a source of inspiration for everyone committed to consciously designed customer experiences and open access to innovation. People of different backgrounds share ideas on the innovation culture and experience design in a cross-industry context and learn from each other – in the unshakeable belief that people make the difference.