Swisscom Ltd, a company governed by Swiss law and headquartered in Ittigen (the canton of Bern, Switzerland), is the holding company which, with a share capital of CHF 52 million, is responsible for the strategic and financial management of the Swisscom Group.
Organisational chart of the Swisscom operational Group structure. The company consists of the Board of Directors, the Group Executive Committee (Group Management) and Executive Committees for Swisscom Switzerland and Fastweb + Vodafone.
Swisscom Ltd is the holding company of the Group. It primarily holds direct majority interests in Swisscom (Switzerland) Ltd, Blue Entertainment Ltd, Swisscom Broadcast Ltd and Swisscom Directories Ltd. Fastweb S.p.A. (Fastweb) is held directly through Swisscom (Switzerland) Ltd. The Vodafone Italia companies, which were acquired at the end of 2024, are held by Fastweb S.p.A. As at 1 January 2026, Vodafone Italia was merged with Fastweb. Swisscom Re Ltd is the Group’s in-house reinsurance company. Swisscom raises financing in euros through Swisscom Finance B.V. in the Netherlands.
The Switzerland segment is broken down into Residential Customers, Business Customers, Wholesale, and Infrastructure & Support Functions. The Residential Customers division provides telecommunications services such as mobile communications, fixed network telephony, broadband and TV to residential customers. The Business Customers division focuses on telecommunications services and IT service solutions for large corporate, public administration and SME customers. In the field of business ICT infrastructure, Swisscom covers the entire range from individual products to end-to-end solutions. The Wholesale division makes network infrastructure available to other telecommunications providers. The Infrastructure & Support Functions division plans, operates and maintains the network and IT infrastructure. Group-wide functions come under Infrastructure & Support Functions in the Switzerland segment.
Switzerland’s residential customer segment creates customer expe¬riences that last – with a strong brand, ease of use, and products and services that are relevant for every phase of life. In a highly competitive market, Swisscom appeals to a broad target group through differen¬tiated messaging in the premium segment as the clear quality leader with a focus on value retention, and through secondary and tertiary brands with offers for price-sensitive customers.
Internet at home, mobile or blue TV – Swisscom creates relevant offers for every phase of life for over 2.6 million customers. With a target group-oriented multi-brand approach, data-driven marketing and a strong presence in all channels, Swisscom wins new customers and secures the loyalty of its existing customer base. Key to this is excel¬lent service at all touchpoints: personal, empathetic and digital-first – recognised once again in 2025 with multiple awards from industry magazine connect.
Combining technological excellence with industry knowledge: „We help you to enable, drive and protect your business“: as one of the leading ICT partners in Switzerland, Swisscom helps businesses navigate the opportunities of the digital world and is the point of contact for around 250,000 SME customers and over 2,500 enterprise customers. It offers everything from integrated communication solutions, IT infrastructure, security and cloud services to a range of workplace and other software solutions, IoT and artificial intelligence (AI). Swisscom also provides comprehensive outsourcing services for companies in the financial, healthcare and public sectors. Swisscom has a consistently high recommen¬dation rate among its business customers, who particularly value its quality, reliability and cooperative approach. ‘We are shaping the digital future of the Swiss economy – with innovation, responsibility and a clear focus on customer benefit,’ says Urs Lehner, Head of Swisscom Business Customers.
Swisscom Wholesale offers domestic and foreign telecommunications providers a wide range of wholesale services for their own use, refinement or resale based on copper, fibre-optic or mobile networks. These network services are available in various value-added stages and bandwidths – including regulated services such as interconnection (network connection). Categories include broadband connections, leased lines, network connections, mobile virtual network operators (MVNOs), IP peering, co-location (site sharing) and cable ducts. Swisscom is also responsible for wholesale voice connections and roaming contracts.
Switzerland’s network infrastructure is among the best in the world – and Swisscom’s annual capital expenditure in Switzerland of around CHF 1.7 billion is a key contributing factor. Rural regions in particular benefit from this expenditure: according to the EU study ‘Broadband Coverage in Europe 2024’, these areas enjoy 99.8% availability of broadband of at least 30 Mbit/s – significantly higher than the EU average of 94.8%. The Swisscom networks also regularly achieve top marks in independent tests by connect and CHIP.
Swisscom currently reaches 99% of the Swiss population with a basic version of 5G and around 89% with 5G+ technology. Around 95% of the population will be able to use 5G+ by the end of 2030. At present, 56% of the population and businesses already have fibre-optic access (Fibre to the Home – FTTH). Swisscom aims to increase fibre-optic coverage to between 75% and 80% by 2030.
Swisscom pursues a hybrid cloud strategy that combines services from public cloud providers such as AWS with its own private cloud infrastructure. This infrastructure comprises six high-availability data centres with tens of thousands of servers in Switzerland, in which the company runs both customer solutions and virtualised network and IT functions for its own services.
| Financial data | in CHF millions |
|---|---|
| Revenue from residential customers | ${strschumspri0} |
| Revenue from business customers | ${strschumsges0} |
| Wholesale revenue | ${strschumswoh0} |
| EBITDAaL | ${strschebi0} |
| Capital expenditure | ${strschinv0} |
| Operational data | in thousands or as indicated |
|---|---|
| Mobile postpaid lines | ${strschmobposans0} |
| Broadband retail lines | ${strschbreretans0} |
| TV connections | ${strschtva0} |
| Fixed-line telephony connections | ${strschfestelans0} |
| Wholesale connections | ${strschwhoans0} |
| FTE employees | ${strschmit0} |
Legal information
All figures valid as of 31/12/2025
Subject to modification without notice. Errors excepted
The 2025 Annual Report is authoritative
Fastweb S.p.A. (Fastweb) is held directly via Swisscom (Switzerland) Ltd. The Vodafone Italia companies, which were acquired at the end of 2024, are held by Fastweb S.p.A. The Italian segment is broken down into Residential Customers, Business Customers, Wholesale, and Infrastructure & Support Functions.
In the residential customer segment, Fastweb + Vodafone significantly enhanced its offering in the first half of 2025 with innovative solutions that address growing needs for security, connectivity and service integration. The new Fastweb Protect service, marks a major step forward in digital protection for individuals and small businesses. In the mobile segment, Fastweb + Vodafone launched their first joint portfolio, structured around three service tiers. The bundle allows customers to flexibly combine mobile, fixed network connectivity and energy services and benefit from annual discounts of up to EUR 180, creating a fully integrated ecosystem for Italian households.
In the business customer segment, Fastweb + Vodafone consolidated its leadership in technological innovation with the launch of FastwebAI Suite, a comprehensive platform of generative artificial intelligence solutions designed for businesses and public authorities. Built entirely on Italian infrastructure and fully compliant with the EU AI Act and other privacy and copyright regulations, the suite is powered by the NVIDIA DGX SuperPOD supercomputer, the Italian language model FastwebMIIA, and advanced cloud, edge and cybersecurity technologies. In cybersecurity, Fastweb + Vodafone further expanded its offering in the year under review to include three advanced services: offensive security that provides proactive threat prevention; social engineering as a service – phishing simulation for evaluating human risk exposure; and a vulnerability assessment that allows businesses to identify and address critical vulnerabilities across customer infrastructures.
In the wholesale segment, Fastweb + Vodafone entered into a collab¬oration with Unitirreno to establish an underwater fibre-optic cable connecting Mazara del Vallo, Rome, Olbia and Genoa. A new strategic deal between CoopVoce and Vodafone was also final¬ised in the year under review, enabling the migration of all CoopVoce SIMs to Vodafone’s network by the end of 2025, giving customers access to VoLTE and 5G services. In June 2025, Fastweb + Vodafone reached the milestone of 1 million wholesale access points.
Fastweb + Vodafone is a leading convergent infrastructure operator in Italy, with long-standing expertise in both fixed and mobile networks. By the end of 2025, the company’s FTTH (Fibre to the Home) coverage reached 55% of Italian households and businesses, while its 5G network covered approximately 89% of the population, with independent benchmarks confirming its status as a top-performing network in Italy. Looking ahead, Fastweb + Vodafone intends to continue investing in both fixed and mobile infrastructures as a core pillar of its strategy, aiming to reach almost 90% of the population with FTTH and 95% with 5G coverage by 2030 to deliver high-quality connectivity across Italy.
Fastweb + Vodafone is a trusted digital partner for major corporate customers and public authorities, delivering an extensive range of ICT services including cloud, cybersecurity, IoT, customised 5G mobile private network (MPN) and artificial intelligence (AI) solutions. Leveraging on high-performing proprietary fixed and mobile infrastructures, as well as ten data centres located in Italy, Fastweb + Vodafone provides multi-cloud service platforms and advanced managed ICT services to support the digital transformation of enterprises and public administrations.
| Financial data | in EUR millions |
|---|---|
| Revenue from residential customers | ${stritaumspri0} |
| Revenue from business customers | ${stritaumsges0} |
| Wholesale revenue | ${stritaumswoh0} |
| EBITDAaL | ${stritaebi0} |
| Capital expenditure | ${stritainv0} |
| Operational data | in thousands or as indicated |
|---|---|
| Mobile access lines | ${stritamobans0} |
| Broadband access lines retail | ${stritabreretans0} |
| Broadband access lines wholesale | ${stritawohans0} |
| FTE employees | ${stritamit0} |
Legal information
All figures valid as of 31/12/2025
Subject to modification without notice. Errors excepted
The 2025 Annual Report is authoritative
The Others segment mainly comprises cablex Ltd (network construction and maintenance), Swisscom Broadcast Ltd (broadcasting services) and Swisscom Directories Ltd (localsearch). It also encompasses Digital Trust (electronic signatures, digital certificates and other trust services).
localsearch (Swisscom Directories Ltd) helps Swiss micro-enterprises, which make up 90% of all SMEs, achieve sustainable success in the digital world – with personalised, demand-oriented on-site advice and an attractive price-performance ratio. These simple, effective digital solutions enable SMEs to gain visibility online, attract new customers and retain them in the long term. Through local.ch, localsearch also manages and markets Switzerland’s leading digital booking platform.
Swisscom Broadcast Ltd builds radio networks for broadcasting, security and professional mobile radio networks and makes around 430 transmitter sites available for shared use. It also supports its customers through temporary ICT, streaming, content delivery and edge security as well as event management and broadcasting services. The company’s safety and security solutions range from video security, drones as a service and drone detection to customers insights drawn from sensors and data.
A leading company for technical infrastructure and service in Swit¬zerland, cablex offers pioneering, sustainable solutions with services including high-performance ICT and network infrastructures for maximum bandwidth, as well as road and tunnel construction. cablex also develops secure, efficient infrastructures to meet the demands of smart, highly flexible energy networks, with nationwide on-site service to ensure top-class customer experiences. cablex is expanding its market presence through network infrastructure services for the German market.
| in CHF millions or as indicated | |
|---|---|
| Revenue | ${strweisegums0} |
| EBITDAaL | ${strweisegebi0} |
| Capital expenditure | ${strweiseginv0} |
| FTE employees | ${strweisegmit0} |
Legal information
All figures valid as of 31/12/2025
Subject to modification without notice. Errors excepted
The 2025 Annual Report is authoritative
Group structure
Acquisitions and disposals of subsidiaries in 2025 are not individually material. The acquisition of Vodafone Italy was completed on 31 December 2024. Vodafone Italy was merged with its subsidiary Fastweb S.p.A. on 1 January 2026.
02.01.2025 Swisscom completes acquisition of Vodafone Italia
With the exception of the acquisition of Vodafone Italia, the other acquisitions and disposals of subsidiaries in 2024 are not material. In March 2024, Swisscom signed a sales agreement with Vodafone Group Plc regarding the takeover of 100% of Vodafone Italia for a purchase price of EUR 8.0 billion. The transaction was completed on 31 December 2024.
02.01.2025 Swisscom completes acquisition of Vodafone Italia
13.11.2024 Italian Authority for Communications clears transaction
24.09.2024 EU Commission clears transaction under the Foreign Subsidies Regulation
13.08.2024 Swisscom submits formal notification to the Italian Competition Authority
15.03.2024 Swisscom to acquire Vodafone Italia, creating a leading converged challenger in Italy
07.03.2024 Swisscom acquires majority shareholding in open-source specialist Camptocamp
Acquisitions and disposals of subsidiaries in 2023 are not individually material. Business combinations in 2023 include the acquisition of 100% of Axept Business Software AG and easypsim AG. Swisscom also sold all of its shares in AdUnit AG in 2023.
Acquisitions and disposals of subsidiaries in 2022 are not individually material. The business combinations in 2022 include the full acquisition of MTF Solutions AG and Audio Video G + M Holding AG. Swisscom also acquired the remaining 25% share in Swisscom Digital Technology AG in 2022.
Acquisitions and disposals of subsidiaries in 2021 are not individually material. Business combinations in 2021 include the full acquisition of Webtiser AG and JLS Digital as well as acquisition of a 90% stake in the Innovative Web Group. Following its acquisition, Webtiser AG was merged with Swisscom (Switzerland) Ltd..
Swisscom also sold all its shares in local.fr SA in 2021 and relinquished control of Custodigit AG. Additionally in 2021, Swisscom sold its shares in the equity-accounted investments Belgacom International Carrier Services SA, Medgate AG, SEC Consult (Schweiz) AG, SmartLife Care AG, SwissSign Group AG and tiko Energy Solutions AG.
05.01.2022 Swisscom acquires majority stake in Innovative Web Group
30.04.2021 Swisscom takes over JLS Digital