With inOne, Swisscom offers SMEs flexibly combinable bundle offers. With symmetrical bandwidths of up to 10 Gbit/s, Swisscom inOne provides fibre-optic customers with ultra-fast Internet. In addition, there are extensive service offerings and applications such as the myCloud online storage. Furthermore, inOne includes blue TV, the most widespread cloud-based TV solution in Switzerland. The fourth element of inOne is fixed network telephony.
Our offering for enterprise customers includes comprehensive services like cloud, outsourcing and workplace solutions, mobility solutions such as Natel go, network solutions, business process optimisation, SAP solutions and extensive services tailored to the financial industry.
Our high-quality products set us apart from the crowd. Our mobile network offers very good coverage and top speeds with 5G. Our cloud-based services satisfy the highest security and reliability requirements. All our products meet our high sustainability standards.
Our service desk takes 1.2 million calls annually and we complete more than 300,000 service visits. Business Customers enjoy the benefit of excellently qualified personal advisors. We also offer workshops and think tanks on current trends, e.g. the Internet of Things, big data and consumerisation.
Reporting is by “Residential Customers”, “Business Customers”, “Wholesale” and “Infrastructure & Support Functions” segments which are grouped under Swisscom Switzerland, as well as “Fastweb” and “Other operating segments”. Here are some key figures for Swisscom Switzerland and the Business Customers division in 2021.
|Key figures for Swisscom Switzerland Business Customers||in CHF million, or as indicated|
|Wholesale segment result before depreciation and amortisation (EBITDA)||1,287|
|No. of full-time equivalent employees||5,045|
|Revenue after services||in CHF million|
|Telecom services revenue||1,637|
|Solutions business revenue||1,111|
All figures valid as of 31/12/2021
Subject to modification without notice. Errors excepted
The printed version of the 2021 Annual Report is authoritative