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  • All IP
    The future is now.

Swisscom has been changing over analogue telephony to the Internet Protocol (IP) since 2013. By the end of November 2019 all private and smaller and middle business customers enjoy the many benefits of the new technology. Larger business customer will follow till end of March 2020. The future is now: Switzerland is set to enjoy the new possibilities unlocked by digitisation.

All IP changeover road map

Private and business customers: By the end of November 2019, all private and business customers regions have been switched completely to IP.
Larger business customers: Larger business customers will have switched to IP by the end of March 2020.

All IP pioneer Nyon

“All IP lets both residential and business customers benefit from future-focused communication solutions.”

Beat Döös, Head All IP Transformation

All IP transformation in figures

The changeover to All IP began in 2013, aimed at letting the majority of customers enjoy the new technology by the end of 2017. Currently, more than 90% of customers communicate via All IP. The remaining customers are being changed over completely region by region.

All IP offers decisive benefits

The changeover to All IP puts Switzerland at the forefront of technological trends worldwide. All IP is the basis for digitisation in Switzerland; it enhances the business community’s capacity for innovation and competitiveness, and also offers residential customers many benefits.


Business customers benefit from leaner processes with All IP.


Businesses benefit from new communication possibilities.


Cost management in businesses will be hugely simplified.

Sound quality

IP telephony offers far better sound quality.

Name display

The name of the caller is displayed with IP telephony.


IP telephony lets you block unwanted advertising calls.

All IP is sustainable.

The changeover to All IP also offers environmental benefits. In the first quarter of 2018 alone 30 tons of material were recycled, including large quantities of valuable materials like copper, aluminium and precious metals. All IP reduces exchange electricity consumption by up to 20 per cent.

Managing the switch

We will support you in switching to All IP

We can give residential customers one-to-one advice about how to switch their fixed network telephones to IP. It is usually just a case of connecting the telephone cable with the new router that we provide. We recommend that small and medium sized enterprises use the switch to check their communications infrastructure and exploit the potential for All IP as effectively as possible. Our All IP experts are available to provide further information to any business customers.

More info for residential customers

More info for SMEs

Important issues

What do I need to think about when I switch?

As well as your conventional fixed-line telephone, the switch to IP affects many other applications that communicate via the traditional fixed network connection. You can find out more about switching specialist applications to IP here.

All IP publications

Current professional articles,
brochures and fact sheets

Conversion to IP in the media: current articles in the trade press, new brochures, fact sheets and further publications on the subject.

Videos about All IP

Other All IP pioneers