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Company profile

Swisscom, Switzerland’s leading telecoms company and one of its leading IT companies, is headquartered in Ittigen, close to the capital city Berne. Outside Switzerland, Swisscom has a presence on the Italian market in the guise of Fastweb. About 20,000 employees generated sales of CHF 11.7 billion to the end of 2018. It is 51% Confederation-owned and is one of Switzerland’s most sustainable and innovative companies.

As number 1, we are shaping the future. Together we inspire people in the networked world.

Geographical presence

Swisscom only operates in Switzerland and Italy. In line with Swiss Federal Council policy, Swisscom may only hold interests outside of Switzerland if beneficial for the core business within the Swiss domestic market or of strategic importance.

Switzerland

In Switzerland, Swisscom offers residential customers an extensive range of digital TV, mobile telecommunications and other services. In the B2B segment, its portfolio includes network, cloud and ICT services.

Revenue 9,274
EBITDA 3,419
Employees 17,147

Revenue and EBITDA in CHF million 2018

Italy

In Italy, Swisscom's Fastweb offers a range of broadband, digital TV and mobile telecommunications services for residential customers and a comprehensive portfolio of ICT, cloud and security services for business customers.

Revenue 2,418
EBITDA 777
Employees 2,484

Revenue and EBITDA in CHF million 2018

Rest of the world

Outside of Switzerland and Italy, Swisscom holds strategic interests, primarily through its venture capital arm and also operates an outpost in Silicon Valley and Shanghai.

Current key figures

In the 2018 financial year revenue increased by CHF 52 million or 0.4% year-on-year to CHF 11,714 million. Operating income before depreciation and amortization (EBITDA) decreased by CHF 82 million or 1.9% to CHF 4,213 million. Capital expenditure increased compared to the previous year by CHF 26 million or 1.1% to CHF 2,404 million.

Net revenue in CHF

11,714mn

EBITDA in CHF

4,213mn

Investments in CHF

2,404mn

Figures valid as of 31 December 2018

Our products

Swisscom offers mobile telecommunications, fixed network, Internet and digital TV solutions for business and residential customers. We are also one of the largest providers of IT services in Switzerland. We develop and maintain the wireless and wireline network infrastructure, distribute broadcasting signals and are also active in the banking, energy, entertainment, advertising and healthcare sectors.

Our employees

Swisscom employs over 17,000 people at locations throughout Switzerland, including about 960 apprentices. Around one third have daily contact with customers, either in sales or in customer service. Swisscom offers its staff outstanding working conditions under a collective employment agreement.

The graph shows headcount (FTEs) as of end-December 2018:  5,334 residential customers / 4,466 business customers / 4,595 IT, Network & Infrastructure / 2,484 Fastweb / 2,966 Other / Total 19,845

Full-time equivalent employees as of end of December 2018

Our market share

Swisscom generates around 80% of its net revenue and operating income before depreciation and amortisation (EBITDA) from business operations in Switzerland. The Swiss telecommunications market has an estimated total revenue volume of CHF 11 billion, the market for IT services has total revenue of about CHF 10 billion. Outside Switzerland we are primarily active in Italy, where, with Fastweb’s market share of 15% in the residential customer segment and 30% in the business customer segment, we are number two in the broadband market.

Diagram shows market share in %: mobile communications 60%, broadband 67%, digital TV 35%
Diagram shows market share in %: mobile communications 60%, broadband 67%, digital TV 35%
Diagram shows market share in %: mobile communications 60%, broadband 67%, digital TV 35%


Together, we can improve sustainability.

Swisscom is one of the most sustainable companies in Switzerland. We connect people, businesses and Switzerland. We feel connected to our country and take responsibility for the future.

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