Meta navigation


Company profile

Swisscom, Switzerland’s leading telecoms company and one of its leading IT companies, is headquartered in Ittigen, close to the capital city Berne. Outside Switzerland, Swisscom has a presence on the Italian market in the guise of Fastweb. About 20,000 employees generated sales of CHF 8.7 billion in the first nine months of 2018. It is 51% Confederation-owned and is one of Switzerland’s most sustainable and innovative companies.

As number 1, we are shaping the future. Together we inspire people in the networked world.

Geographical presence

Swisscom only operates in Switzerland and Italy. In line with Swiss Federal Council policy, Swisscom may only hold interests outside of Switzerland if beneficial for the core business within the Swiss domestic market or of strategic importance.


In Switzerland, Swisscom offers residential customers an extensive range of digital TV, mobile telecommunications and other services. In the B2B segment, its portfolio includes network, cloud and ICT services.

Revenue 9,476
EBITDA 3,451
Employees 17,688

Revenue and EBITDA in CHF million 2017


In Italy, Swisscom's Fastweb offers a range of broadband, digital TV and mobile telecommunications services for residential customers and a comprehensive portfolio of ICT, cloud and security services for business customers.

Revenue 2,155
Employees 2,504

Revenue and EBITDA in CHF million 2017

Rest of the world

Outside of Switzerland and Italy, Swisscom holds strategic interests, primarily through its venture capital arm and also operates an outpost in Silicon Valley and Shanghai.

Current key figures

In the first nine months of 2018 revenue increased by CHF 85 million or 1.0% year-on-year to CHF 8,689 million. Operating income before depreciation and amortization (EBITDA) decreased by CHF 123 million or 3.7% to CHF 3,231 million. Capital expenditure increased compared to the previous year by CHF 34 million or 2.1% to CHF 1,621 million.

Net revenue in CHF




Investments in CHF


Figures valid as of 30 September 2018

Our products

Swisscom offers mobile telecommunications, fixed network, Internet and digital TV solutions for business and residential customers. We are also one of the largest providers of IT services in Switzerland. We develop and maintain the wireless and wireline network infrastructure, distribute broadcasting signals and are also active in the banking, energy, entertainment, advertising and healthcare sectors.

Our employees

Swisscom employs over 17,000 people at locations throughout Switzerland, including more than 900 apprentices. Around one third have daily contact with customers, either in sales or in customer service. Swisscom offers its staff outstanding working conditions under a collective employment agreement.

The graph shows headcount (FTEs) as of end-September 2018:  5,397 residential customers / 4,384 business customers / 4,686 IT, Network & Infrastructure / 2,470 Fastweb / 2,913 Other / Total 19,850

Full-time equivalent employees as of end of September 2018

Our market share

Swisscom generates around 80% of its net revenue and operating income before depreciation and amortisation (EBITDA) from business operations in Switzerland. The Swiss telecommunications market has an estimated total revenue volume of CHF 12 billion, the market for IT services has total revenue of CHF 10 billion. With a 11% market share we are one of the biggest IT providers. Outside Switzerland, our strongest presence is in Italy, where with Fastweb we are number two in the broadband market of the residential customer segment with a market share of 16%.

Diagram shows market share in %: mobile communications 60%, broadband 68%, digital TV 34%
Diagram shows market share in %: mobile communications 60%, broadband 68%, digital TV 34%
Diagram shows market share in %: mobile communications 60%, broadband 68%, digital TV 34%

Together, we can improve sustainability.

Swisscom is one of the most sustainable companies in Switzerland. We connect people, businesses and Switzerland. We feel connected to our country and take responsibility for the future.