Swisscom’s organisation is aligned with its customer segments, network operations and the requisite group functions.
Quick decision-making: the heads of the business divisions for Sales & Services, Products & Marketing und Enterprise Customers report directly to the CEO along with the heads of IT, Network & Infrastructure, Digital Business and the heads of group functions and group companies.
All figures are as at 31 December 2015
Subject to corrections and changes
The printed version of the 2015 Annual Report is authoritative
For financial reporting purposes, the business divisions of Swisscom are allocated to individual segments based on the management structure. The 2015 financial reporting is broken down into the segments Swisscom Switzerland, Fastweb and Other Operating Segments. Swisscom Switzerland covers the segments Residential Customers, Small and Medium-Sized Enterprises, Enterprise Customers, Wholesale and IT, Network & Innovation. Other Operating Segments mainly comprises Participations and Health. Group Headquarters, which primarily includes the Group divisions as well as the employment company Worklink, continues to be reported separately.