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Swisscom’s organisation is aligned with its customer segments, network operations and the requisite group functions.

Group structure

Clear structures

Quick decision-making: the heads of the business divisions for Sales & Services, Products & Marketing und Enterprise Customers report directly to the CEO along with the heads of IT, Network & Infrastructure, Digital Business and the heads of group functions and group companies.

Residential Customers

The most important business division offers mobile and fixed network services, broadband Internet and Digital TV.

Go to Residential Customers


The "Small and Medium-sized Enterprises" division offers SMEs holistic telco and ICT solutions.

Go to SMEs

Enterprise Customers

Swisscom plans, implements and operates the entire ICT infrastructure for enterprise customers.

Go to Enterprise Customers

IT, Network &...

The IT, Network and Infrastructure function is responsible for our networks, which we also provide to third parties over Wholesale.

Go to IT, Network & Infrastructure

Corporate management

In good hands

The members of the Swisscom Board of Directors and Group Executive Board use their experience to look after the overall strategy of the company and, together, find answers to current and future challenges.

Group companies

Expansion in growth areas

Italian subsidiary Fastweb and the business areas "Participations", "Health" and "Connected Living" are the main focus of Swisscom’s strategy in terms of growth markets.

Legal information

All figures are as at 31 December 2015
Subject to corrections and changes
The printed version of the 2015 Annual Report is authoritative

For financial reporting purposes, the business divisions of Swisscom are allocated to individual segments based on the management structure. The 2015 financial reporting is broken down into the segments Swisscom Switzerland, Fastweb and Other Operating Segments. Swisscom Switzerland covers the segments Residential Customers, Small and Medium-Sized Enterprises, Enterprise Customers, Wholesale and IT, Network & Innovation. Other Operating Segments mainly comprises Participations and Health. Group Headquarters, which primarily includes the Group divisions as well as the employment company Worklink, continues to be reported separately.