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IT, Network & Infrastructure

The IT, Network & Infrastructure division

The IT, Network & Infrastructure division is responsible for our network and IT infrastructure, which we also provide to third parties over Wholesale. Broadband requirements double in the fixed network sector every 16 months and in the mobile sector every year. This is why we invest more than CHF 1.7 billion annually in expanding our infrastructure. We are by far the largest provider of fixed and mobile networks in Switzerland.

The Swisscom network

One of the best in the world

Network infrastructure forms the basis for digitisation and is a fundamental requirement for technological development. Networks provide us with both a local and global connection, and enable us all to utilise the advantages of an information society. The Swisscom network is one of the best in the world and we will do our utmost to ensure that this does not change in the future.

Information technology

24 data centres in Switzerland

Swisscom operates 24 data centres in Switzerland. These centres currently keep around 20 petabytes of data online – although this figure can be more than doubled when you take into account the necessary data backups. In the Storage Area Network (SAN) more than 25,000 ports and/or active operating system instances are available for around 15,000 servers. In Bern, we opened Switzerland's most modern data centre in 2014.


Top priority

Data ranks among the most valuable production factors in the information society. Swisscom is therefore committed to transmitting and storing information as securely and reliably as possible. Around 150 employees ensure information security, data protection and secure operation of networks and the Internet.


Swisscom IT, Network & Infrastructure Organisational Chart

Key figures

High network investment

Reporting is by “Residential Customers”, “Business Customers”, “Wholesale” and “IT, Network & Infrastructure” segments which are grouped under Swisscom Switzerland, as well as “Fastweb” and “Other operating segments”. In addition, "Group Headquarters", which includes non-allocated costs, is accounted for separately in reporting. Here are some key figures for Swisscom Switzerland and the Wholesale, IT, Network & Infrastructure divisions in 2019. As the IT, Network & Infrastructure division does not charge any costs for infrastructure maintenance and expansion to other segments, its results mainly consist of costs.

Key figures for Swisscom Switzerland IT, Network & Infrastructure in CHF million, or as indicated
IT, Network & Infrastructure revenue 85
Wholesale revenue 968
Wholesale segment result before depreciation and amortisation (EBITDA) 525
Network & IT segment result before depreciation and amortisation (EBITDA) (1,154)
No. of full-time equivalent employees Wholesale 85
No. of full-time equivalent employees IT, Network & Infrastructure 4,459

Legal information

All figures valid as of 31.12.2019
Subject to modification without notice. Errors excepted
The printed version of the 2019 Annual Report is authoritative