CR goals and results
Our corporate responsibility approach pursues six objectives that we aim to achieve by 2020. You can see here how things stand currently and what we are working on.
Energy efficiency and climate protection
By 2020, Swisscom aims to improve energy efficiency by a further 35% compared to 1 January 2016. This is consistent with the Swiss Confederation's 2050 energy strategy. Also by 2020, Swisscom and its customers aim to save double the amount of carbon dioxide generated by its entire operations and supply chain. At the same time, Swisscom is promoting the use and generation of renewable energies.
CO² savings: CO² emissions
Efficiency increases in Switzerland since 1.1.2016 and forecasts in %
Environmental key figures
| Unit | 2016 | 2017 | 2018 | |
| Land/buildings | ||||
| Net floor space (NFS) | million m2 | 0.93 | 0.93 | 0.93 |
| Paper consumption | ||||
| Total paper consumption | Tonnes | 5,156 | 4,444 | 3,708 |
| Water/sewage | ||||
| Water consumption 1 | m3 | 182,451 | 188,410 | 182,424 |
| Energy, electricity | ||||
| Electrical energy consumption 2 | Terajoule | 1,613 | 1,683 | 1,747 |
| GWh | 448 | 468 | 485 | |
| Energy, heating 3 | ||||
| Heating oil | Terajoule | 109.7 | 99.2 | 69.1 |
| Natural gas | Terajoule | 28.2 | 26.6 | 27.3 |
| District heating | Terajoule | 39.6 | 40.0 | 37.2 |
| Biomass | Terajoule | 1.1 | ||
| Total Heating | Terajoule | 177.5 | 165.8 | 134.8 |
| Energy, fuel 4 | ||||
| Petrol | Terajoule | 21.6 | 16.4 | 16.8 |
| Diesel fuel | Terajoule | 116.3 | 111.3 | 110.9 |
| Natural gas | Terajoule | 1.9 | 0.3 | 0.2 |
| Total fuel | Terajoule | 139.8 | 128.0 | 127.8 |
| Vehicles | Number | 3,403 | 3,160 | 3,040 |
| Kilometers driven | million km | 60.2 | 54.9 | 53.4 |
| Average CO2 emissions 5 | g per km | 109.0 | 105.0 | 104.0 |
| Energy, total | ||||
| Energy consumption | Terajoule | 1,930 | 1,973 | 2,009 |
| GWh | 536 | 548 | 558 | |
| Air emissions | ||||
| Carbon dioxide CO2-eq from the consumption of fossil energies 6 | Tonnes | 19,837 | 18,119 | 16,171 |
| Nitrous gases NOx 7 | Tonnes | 18.3 | 15.4 | 13.9 |
| Sulphur dioxide SO2 8 | Tonnes | 3.7 | 3.3 | 2.3 |
| Waste | ||||
| Total amount of waste | Tonnes | 6,951 | 5,647 | 4,385 |
1 The water consumption (without cooling water) is extrapolated on the basis of the average rate of 43.8 litre per FTE per day.
2 Energy conversion: 1 terajoule (TJ) = 0.278 gigawatt hours (GWh).
3 The heating energy consumption is based on a forecast of monthly measures of the consumption of 61 buildings until 2017 and 120 buildings from 2018 (with a total floor space of over 45%).
4 The fuel consumption was adjusted from private use. The km driven, energy consumption and the air emissions were adjusted accordingly.
5 Average emissions per kilometre refer to manufacturer’s indications, according to the NEDC method.
6 CO2-emissions from consumption of fossil energies, without district heating and refrigerant fluid. Swisscom published a complete climate report according to ISO 14064.
7 From Mobitool (www.mobitool.ch), car traffic, national 5-200 km, direct use, load 1.25, fuel consumption 5.8 litres per 100 km (2016), 5.8 (2015), 5.9 (2017), 5.5 (2018).
8 According to publications “Pollutant Emissions from Road Transport, 1990 to 2035, FOEN, update 2010, annex 6, p. 91, 2010” and “Worksheet emissions factors combustion”, FOEN, 2005 .
Media skills and security
We aim to help one million people use media safely and responsibly by 2020. We offer all Swiss schools free Internet access and hold media courses with educational material showing how to use digital media responsibly. We advocate youth media protection based on technical solutions and educational programmes to promote media expertise.
Living and working
We support a sustainable way of living and working. By 2020, we aim to give one million people access to mobile working. We also aim to acquire one million customers for our healthcare services.
Responsible employer
Swisscom is one of Switzerland’s favourite employers. Our responsibility extends far beyond the day-to-day work of our employees. That's why we offer flexible working models that support the alignment of professional and personal requirements while promoting employee health and employability. This is particularly true for the next generation. We are very proud of our 1000 apprentices.
Popularity as an employer
As of 2018
Rated 2nd by professionals
Rated 4th by students
Goal for 2020
Rated 2nd by students & professionals
Rankings determined based on the Universum ranking by students and professionals
http://universumglobal.com/rankings/company/swisscom
Fair supply chain
We aim to improve the working conditions of more than two million people through a fair supply chain by 2020. We have forged international partnerships to ensure implementation of suitable measures in close cooperation with suppliers. We conduct annual checks on our suppliers' improvements in working conditions.
Networked Switzerland
By 2020, we aim to provide 85% of all homes and businesses with ultra-fast broadband (at least 100 Mbit/s). And 99% of the population with mobile ultra-fast broadband. In doing so, we are making an indirect contribution to GDP of around CHF 30 billion and helping to create and sustain around 100,000 jobs.
Society and culture
Swisscom supports the community at both a local and national level. Working independently and in long-term partnerships, it supports activities that make a difference in the community and contribute towards social cohesion. Swisscom's social commitment centres around three main areas: public affairs, corporate responsibility projects and sponsorship of public events. Swisscom is committed to long-term sponsorship, primarily in the area of sport and culture aimed at a broad audience. Swisscom is therefore involved in sponsoring activities throughout all regions of Switzerland that appeal to diverse interest groups.
Football and winter sports
Winter sports and football are the main focus areas for our sports sponsorship. Swisscom is the main sponsor of Swiss-Ski. More than 20 percent of our funding goes to developing new talent. Thanks to Swisscom and Teleclub, more live football is broadcast today on Swiss television than ever before.
Innovation
Swisscom thrives on dialogue with its customers, employees, suppliers and other partners. This dialogue enables a continuous, open innovation process that places the focus on the customers and their needs. We support Switzerland as a centre of research and are proud to play an active role in shaping the future of Switzerland.