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Fair supply chain

  • Purchasing

Fair and efficient partnership

Our partners supply us with goods and services worth over CHF 4.8 billion annually. We attach importance to fair and efficient partnerships with suppliers, who share our social and ecological goals and values. We work together to protect the environment and improve working conditions.

Purchasing policy

Principles of healthy competition

Our purchasing policy sets out binding rules for us and our conduct as one of Switzerland's largest purchasers. However, also for our suppliers, of whom we demand high standards of economic efficiency, innovation and also in respect of social and ecological issues.

Facts & Figures

Purchasing Our key figures

Swisscom Ltd's total order volume amounts to CHF 4.8 billion generated by 150,000 orders annually. We already place 82% of all orders with our suppliers electronically.

Global e-Sustainability Initiative (GeSI)

Sustainability over ICT

The world's leading ICT providers advocate long-term transformation through the deployment of new technologies as part of GeSI, the Global e-Sustainability Initiative. Our work in the initiative focuses on a fair and sustainable supply chain, which is particularly dependent on globally based cooperation.

Joint Audit Cooperation (JAC)

Working together for more sustainability

As part of the Joint Audit Cooperation (JAC) network, we have conducted over 270 audits of suppliers in 24 countries since 2010 in conjunction with 12 other telecom providers. These have covered more than 740,000 employees. Elimination of any vulnerabilities identified is reviewed on a regular basis to ensure compliance with the environmental and social standards we expect.

"Stop Benzene" petition

United for better working conditions

The solvent benzene is used in the production of smartphones and tablets for cleaning purposes at the end of the manufacturing process. A poisonous substance, its industrial use is banned in Switzerland. With its petition "Stop Benzene", the two charities Bread for All (Brot für Alle) and the Swiss Catholic Lenten Fund (Fastenopfer) are raising awareness of the risks of using benzene. As a reseller of smartphones and tablets, we are committed to consistent and lasting international collaboration within the GeSI and JAC frameworks, seeking to improve sustainability and working conditions across the supply chain step by step.

Where do we stand today?

Working conditions audit

As part of the JAC initiative, we aim to increase the number of audited supplier employees from 400,000 in 2013 to 2 million by 2020.

In 2016



Goal for 2020

2 million


Team and contact

Your point of contacts at Swisscom Purchasing.