7 February 2018, 7.15 a.m.

2017 Annual Result and Annual Report

Swisscom generated revenue and profit that were in line with the previous year in an increasingly fierce market. Swisscom’s net revenue was stable at CHF 11,662 million, as was its consolidated operating income before depreciation and amortisation (EBITDA) at CHF 4,295 million. Net profit also virtually remained on a par with the previous year at CHF 1,568 million.

Revenue in the Swiss core business declined slightly to CHF 9,058 million, mainly due to declining revenue from fixed-line telephony and lower income from roaming services. Fastweb is performing well. Net revenue rose by 8.3% year-on-year to EUR 1,944 million.

Swisscom continued to invest heavily in its infrastructure in 2017. Despite being marginally down by 1.6% to CHF 2,378 million over the previous year given the enhanced efficiency of our network expansion, capital expenditure nevertheless still accounted for 20.4% of net revenue (prior year: 20.8%). Swisscom in Switzerland accounted for 70% of 2017 capital expenditure.


Key ratios 1 January to 31 December 2017

  2016 2017 Change
Net revenue (in CHF million) 11,643 11,662 0.2% 
Operating income before depreciation and amortisation, EBITDA (in CHF million) 4,293 4,295 0.0%
Operating income EBIT (in CHF million) 2,148 2,131 -0.8% 
Net income (in CHF million) 1,604 1,568 -2.2% 
Swisscom TV access lines in Switzerland (as per 31 December in thousands) 1,418 1,467 3.5%
Mobile access lines in Switzerland (as per 31 December in thousands) 6,612 6,637 0.4%
Revenue from bundled contracts (in CHF million) 2,502 2,837 13.4%
Broadband access lines Fastweb (as per 31 December, in thousands) 2,355 2,451 4.1%
Capital expenditure (in CHF million) 2,416 2,378 -1.6%
Of which capital expenditure Switzerland (in CHF million) 1,774 1,678 -5.4%
Group employees (FTEs as per 31 December) 21,127 20,506 -2.9%
Of which Switzerland (FTEs as per 31 December) 18,372 17,688 -3.7%

Press release 7 February 2018 7:15 a.m.

Market success, market pressure continued

“Despite fierce competition, we managed to assert ourselves well on the market and we achieved the targets set. The inOne bundled offerings were a particular hit with our customers; we’ve never had such a successful product,” is CEO Urs Schaeppi’s concise assessment of the 2017 annual results. “Even if we didn’t always deliver our accustomed quality at the beginning of 2018, our customers tell us in surveys that we provide them with outstanding customer service and the best network. The German trade magazine Chip has nominated the Swisscom network as the best one, and Connect has given our mobile network the grade “Phenomenal”. Investment in the networks is paying off; competition is working. The pressure on the market will continue to increase in 2018. We will need to continue to cut costs due to a slight decline in our Swiss core business. And it will become all the more important to further develop the current regulatory framework with sound judgement. This is the only way that Swisscom and Switzerland will be able to carry on playing at the top level.”