• FY 2020

    Annual Report January – December

4 February 2021 07:15

2020 targets achieved, revenue slightly below previous year, strong operating result

+++ Group sales slightly below previous year +++
+++ Strong operating income (EBITDA) +++
+++ Bundled offerings, secondary brands, security and cloud on the rise +++
+++ Fastweb sees growth in revenue, earnings and customers +++
+++ Technology leader thanks to high network investments +++
+++ Guus Dekkers proposed as new BoD member +++
+++ Proposal of a stable dividend for 2020 +++
+++ Outlook for 2021 robust: EBITDA 4.3 bn +++



Facts & figures


CEO Urs Schaeppi

In a challenging environment, Swisscom 2020 operated successfully and achieved a strong operating result with slightly lower revenue. The success is all the more remarkable given that, as a result of COVID-19, 80% of employees worked from home. In the Swiss market, which is characterised by price erosion, we achieved success with the bundled offers inOne, the new entertainment experience blue and Smart Home. Once again, we won all relevant network tests and are pleased to report a high level of customer satisfaction. We also made gains among business customers with cloud and security solutions. Fastweb in Italy again grew impressively in all segments. To replace the retiring Chairman Hansueli Loosli, the Board of Directors proposes Michael Rechsteiner to the Annual General Meeting and Guus Dekkers as a new member.

“For 2021, we expect business to be robust despite uncertainties due to COVID-19.”