• Take note to give yourself the best chances of success.

Your application

There are various ways to join Swisscom. To help you ensure that your application is a suc-cess, we have summarised all the important information for you.

Do your research


Get to know us


1. Do your research

Visit our website and check out all the opportunities that are available to you at Swisscom. Have a look at where we’re offering apprenticeship positions, and whether your experience matches the requirements for the apprenticeship on offer.


Want to find out more about Swisscom’s innovative training model – or even test the waters here for yourself? Then our apprenticeship events are just what you need. Register now!


Visit events


Talk to us

2. Apply

Your online application is the first step on the road when you’re applying for an appren-ticeship position at Swisscom – and it’s the most important one, too. Here’s your recipe for success:



Only complete applications will be reviewed

Is your application really complete? Cast your eye over it one last time to make sure all the required documents are included before you send off your application. The completeness checklist can help you ensure nothing’s missing.



First impressions count!

Your application is the first impression we get of you – and your suitability for the role, not to mention your motivation to do the job. Make the most of this opportunity to stand out from the crowd:

  • Put together your folder with care so it looks tidy.
    Arrange the documents in a logical order and give them sensible titles. Illegible documents or documents that have been chopped off halfway will not work in your favour.
  • Make sure there aren’t any spelling mistakes.
    A flawless cover letter implies that you take a careful, conscientious approach to your work. So, have someone proofread your application for you.
  • Ensure you’re using the right file format.
    Ideally, upload your documents as a PDF of no more than 50 MB in size. We cannot open zipped file types (.zip/.pages/etc.) for reasons of data security.


Your motivation is what counts

Make sure you’re certain about the job you’ve picked, then convince us that you’re truly motivated by the prospect of pursuing your career and working for our company!

  • Only apply for one apprenticeship.
    If you apply for more than one, you’ll quickly give the impression that you’re not sure which career to pick.
  • Tell us what makes you tick.
    Why do you want this apprenticeship position at our company? What makes you a good fit for the role? What do you know about the job and our company? Your cover letter should answer these questions for us.
  • Show us what you can do.
    Your application is a way for you to show us why you’re a good fit for your chosen career. For example, if you’re applying for an apprenticeship position as a mediamatician with a Federal VET Diploma, unleash your creative skills to full effect. Conversely, if you’re interested in taking on a commercial apprenticeship with a Federal VET Diploma, you’ll win us over with a professionally structured cover letter.


If your application is complete, we will get in touch within 15 days, at most, to let you know whether we’re interested in taking your application further, and if so, what happens next.

Do you still have questions?

3. Get to know us

If we like your application, it’s time for the second step in the application process: the face-to-face interview. This might take the form of a brief online discussion so we can clarify any issues relating to your application. Alternatively, you might have a job interview straight away, either online or in person. If you’re interested in an apprenticeship position in a Swisscom Shop or call centre, this interview will be followed by a day of work experience in a Swisscom Shop or call centre.


No matter whether it takes place online or in person, the first interview is your opportunity to persuade us that you’re the right person for your desired position – and that you’ve got the qualifications to do it. Here’s how to prepare:

  • Find out about Swisscom.
    Our homepage has a wealth of information about our company, our apprenticeship positions and our unique training model. So, have a good read.
  • Jot down any questions.
    If you’re interested in an apprenticeship position and you’ve done your research about our company, you’ll doubtless have questions about us, Swisscom or the apprenticeship itself. Jot them down and ask us them during the interview.
  • Practice your interview.
    Think about the questions we might ask you. Note down your answers and, ideally, take part in a practice interview with a friend or family member.
  • Make sure you look smart.
  • Be on time, or even better, five minutes early.
    Register at reception in good time.
  • Prepare for the online interview.
    Before the interview starts, you should definitely test out whether everything is working as it should.
  • Be yourself.
    Nerves are all part and parcel of a job interview, but good preparation can help give you a sense of security. And don’t forget that we’re looking forward to meeting you. So, just be yourself.

Do you still have questions?

4. Welcome to Swisscom

Congratulations: you’ve done it! Your apprenticeship at Swisscom will start this coming summer, on the first working day after 1 August. As a result, you should arrange any family holidays to take place before this date.


What will your first few days at Swisscom look like? To start with, you’ll get to know your coach and fellow apprentices. We’ll also show you the company and give you all the tools and information you’ll need so you can hit the ground running on your first project.


We look forward to meeting you!


This is where you will find all the answers to frequently asked questions associated with the application process.


Open days, university job fairs, Developer Wednesdays and many more.